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Healthcare Tele-Consultation Services Market By Mode Of Access (Voice Calls, Video Calls, Kiosks) - Growth, Future Prospects & Competitive Analysis, 2016 - 2024

Published: Jan 2017 | Report Code: 58334-01-17

Healthcare tele-consultation services refers to virtual consultation with doctors instead of a physical visit to the hospital or the physician’s office. Consumers can get in touch with a medical professional through various modes of communication including telephone call, video call or a visit to a medical kiosk located at various locations. Tele-consultation services have enabled healthcare providers to reduce costs, especially in the developed countries where a personal visit to the hospital costs significantly high. In case of any non-emergency situations, consumers can simply log onto the tele-consultation service provider’s platform or a dial onto a toll-free number to get in touch with a physician. The medical professional analyzes the medical condition of the patient and advices accordingly. In addition, the physician can directly send medical prescription to the preferred pharmacist. Apart from low costs, tele-consultation services also offers ease of access to medical professionals. Consumers can quickly get a medical opinion from the comfort of the home or convenience of their work place. Thereby, tele-consultation services have gained immense popularity in the recent years.

One of the major driving factors in the global tele-consultation services market is the increasing healthcare costs in the developed countries. Tele-consultation services have enabled healthcare providers to effectively cater to non-emergency cases at significantly lower costs. In addition, with reduced number of patients at the hospitals and emergency rooms, physicians can focus on critical acute cases at the hospitals. Another factor fueling the growth in the tele-consultation services market is the lack of access to healthcare services in various rural and remote areas. Residents of such remote locations in both developed and developing countries face immense challenges in receiving timely healthcare services. Tele-consultation services have offered a viable solution for healthcare providers and local governments to cater to the remote population. With multiple benefits for various stakeholders in the healthcare industry, the tele-consultation services market is expected to witness immense growth across the world during the forecast period.

Healthcare Tele-Consultation Services Market

The report titled “Global Healthcare Tele-Consultation Services Market- Growth, Future Prospects and Competitive Analysis, 2016 – 2024” offers strategic insights into the global healthcare tele-consultation services market along with the market size and estimates for the duration 2014 to 2024. The said research study covers in-depth analysis of multiple market segments based on mode of access and cross-sectional study across different geographies and sub-geographies. The study covers the comparative analysis of different segments for the years 2015 & 2024. The report also provides a prolific view on market dynamics such as market drivers, restraints and opportunities. In addition, the report covers a section providing analysis on the usage of healthcare tele-consultation services for various medical conditions including flu, fever, allergies, and chronic diseases such as diabetes, among others.

In order to help strategic decision makers, the report also includes competitive profiling of the leading providers of healthcare tele-consultation services, their SCOT (Strength, Challenges, Opportunities and Weaknesses) analysis, market positioning and key developments. Some of the major players profiled in the report are Teladoc, Inc., MDLIVE,Inc., Doctor on Demand, Inc., American Well Corporation, HealthTap, Inc., Video Medicine, Inc., SnapMD, Inc., MeeDoc Oy, CareClix Telemedicine, and Telemedicine Providers.

Other in-depth analysis provided in the report includes:

  • Current and future market trends to justify the forthcoming attractive markets within the telehealth industry
  • Market fuelers, market impediments, and their impact on the market growth
  • In-depth competitive environment analysis
  • Trailing 2-Year market size data (2014 – 2015)
  • SRC (Segment-Region-Country) Analysis

Overall, the research study provides a holistic view of the global healthcare tele-consultation services market, offering market size and estimates for the period from 2016 to 2024, keeping in mind the above mentioned factors.

Chapter 1 Preface
1.1 Report Description
1.1.1 Purpose of the Report
1.1.2 Target Audience
1.1.3 USP and Key Offerings
1.2 Research Scope
1.3 Market Segmentation
1.4 Research Methodology
1.4.1 Phase I – Secondary Research
1.4.2 Phase II – Primary Research
1.4.3 Phase III – Expert Panel Review
1.4.4 Assumptions
1.4.5 Approach Adopted

Chapter 2 Executive Summary
2.1 Market Snapshot: Global Healthcare Tele-Consultation Services Market
2.2 Global Healthcare Tele-Consultation Services Market, By Mode of Access
2.3 Global Healthcare Tele-Consultation Services Market, By Geography

Chapter 3 Market Dynamics
3.1 Introduction
3.1.1 Global Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
3.2 Market Dynamics
3.2.1 Market Drivers
3.2.2 Market Growth Inhibitors
3.2.3 Impact Analysis of Market Drivers and Restraints
3.3 Attractive Investment Proposition

Chapter 4 Market Inclination Insights: Healthcare Tele-Consultation Services Market
4.1 Overview
4.1.1 Evolution of Healthcare Tele-Consultation Services
4.1.2 Key Trends Analysis

Chapter 5 Global Healthcare Tele-Consultation Services Market Analysis, By Mode of Access
5.1 Market Analysis
5.2 Voice Calls
5.3 Video Calls
5.4 Kiosks

Chapter 6 North America Healthcare Tele-Consultation Services Market Analysis
6.1 Overview
6.2 North America Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
6.2.1 Comparative Analysis
6.3 North America Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
6.3.1 Comparative Analysis

Chapter 7 Europe Healthcare Tele-Consultation Services Market Analysis
7.1 Overview
7.2 Europe Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
7.2.1 Comparative Analysis
7.3 Europe Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
7.3.1 Comparative Analysis

Chapter 8 Asia Pacific Healthcare Tele-Consultation Services Market Analysis
8.1 Overview
8.2 Asia Pacific Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
8.2.1 Comparative Analysis
8.3 Asia Pacific Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
8.3.1 Comparative Analysis

Chapter 9 Middle East & Africa (MEA) Healthcare Tele-Consultation Services Market Analysis
9.1 Overview
9.2 MEA Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
9.2.1 Comparative Analysis
9.3 MEA Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
9.3.1 Comparative Analysis

Chapter 10 Latin America Healthcare Tele-Consultation Services Market Analysis
10.1 Overview
10.2 Latin America Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
10.2.1 Comparative Analysis
10.3 Latin America Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
10.3.1 Comparative Analysis

Chapter 11 Competitive Landscape
11.1 Competitive Analysis
11.1.1 Market Positioning of Key Vendors
11.1.2 Key Strategies Adopted by the Leading Players

Chapter 12 Company Profiles
12.1 Teladoc, Inc.
12.1.1 Teladoc, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.2 MDLIVE,Inc.
12.2.1 MDLIVE,Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.3 Doctor on Demand, Inc.
12.3.1 Doctor on Demand, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.4 American Well Corporation
12.4.1 American Well Corporation: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.5 HealthTap, Inc.
12.5.1 HealthTap, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.6 Video Medicine, Inc.
12.6.1 Video Medicine, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.7 SnapMD, Inc.
12.7.1 SnapMD, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.8 MeeDoc Oy
12.8.1 MeeDoc Oy: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.9 CareClix Telemedicine
12.9.1 CareClix Telemedicine: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.10 Telemedicine Providers
12.10.1 Telemedicine Providers: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)

List Of Table :

TABLE 1 Market Snapshot: Global Healthcare Tele-Consultation Services Market
TABLE 2 Impact Indicators
TABLE 3 Impact Analysis of Drivers and Restraints
TABLE 4 North America Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 5 North America Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 6 Europe Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 7 Europe Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 8 Asia Pacific Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 9 Asia Pacific Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 10 MEA Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 11 MEA Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 12 Latin America Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 13 Latin America Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 14 Teladoc, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 15 MDLIVE,Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 16 Doctor on Demand, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 17 American Well Corporation: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 18 HealthTap, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 19 Video Medicine, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 20 SnapMD, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 21 MeeDoc Oy: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 22 CareClix Telemedicine: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 23 Telemedicine Providers: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)

List Of Figure :

FIG. 1 Global Healthcare Tele-Consultation Services Market: Segmentation
FIG. 2 Global Healthcare Tele-Consultation Services Market: Research Methodology
FIG. 3 Top-Down and Bottom Up Approach
FIG. 4 Global Healthcare Tele-Consultation Services Market, By Mode of Access, 2015 (US$ Mn)
FIG. 5 Global Healthcare Tele-Consultation Services Market, By Geography, 2015 (US$ Mn)
FIG. 6 Global Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 7 Attractive Investment Proposition: Healthcare Tele-Consultation Services Market
FIG. 8 Global Healthcare Tele-Consultation Services Market Revenue Contribution, By Mode of Access, 2015 & 2024 (Value %)
FIG. 9 Healthcare Tele-Consultation Services through Voice Calls Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 10 Global Healthcare Tele-Consultation Services through Video Calls Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 11 Global Healthcare Tele-Consultation Services through Kiosk Visits Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 12 North America Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 13 Europe Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 14 Asia Pacific Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 15 MEA Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 16 Latin America Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 17 Market Positioning of Key Healthcare Tele-Consultation Services Solution Vendors, 2015

The global healthcare tele-consultation services market is segmented, based on the mode of access, into following categories

  • Voice Calls
  • Video Calls
  • Kiosks

Healthcare Tele-Consultation Services Market

In 2015, voice calls remained the dominant mode of access in the global healthcare tele-consultation services market. With the convenience of making phone calls from home numbers, office numbers or mobile phones, a large majority of tele-consultation visits were resulted from voice calls in 2015. However, video calls have proven to be highly effective in cases such as infections, rashes, or other apparent physical injuries. In addition, consumers have shown more confidence in the video consultation process as they can see the physician attending them.

Kiosks have played a critical role in connecting consumers with no access to Internet or a smart device. Such Kiosks, placed at convenient locations such as pharmacists, employers’ sites, and shopping complexes, among others, have enabled consumers to easily access online medical services. In addition, the kiosks are equipped with various medical instruments such as thermometers and vital sign monitors, among others. Thereby, kiosks offer a comprehensive mode of access for healthcare tele-consultation services to the consumers. Most of the leading companies provide a combination of such access modes to better serve their customers.

The global healthcare tele-consultation services market has been segmented, on the basis of geographical regions, as per following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • U.K.
    • Germany
    • CIS
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • South Asia
    • Australasia
    • Rest of Asia Pacific
  • Middle East & Africa (MEA)
    • GCC countries
    • North Africa
    • Southern Africa
    • Rest of MEA
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

Healthcare Tele-Consultation Services Market

In 2015, North America dominated the overall healthcare tele-consultation services market across the world. The segment contributed to more than one third of the total revenue generated globally in 2015. With rising healthcare costs and increasing penetration of the Internet, there has been a significant push towards the use of various online consultation services in the U.S. Moreover, factors such as government support and insurance coverage of tele-consultation services have led to higher rate of adoption of these services in North America.

 

Europe and Asia Pacific followed North America, in terms of revenue, in the global healthcare tele-consultation services market. The healthcare tele-consultation services market in most of the countries in Europe is primarily backed by the European Union. Thereby, the market in this region is expected to witness continued growth during the forecast period. In the Asia Pacific region, the healthcare tele-consultation services market is predominantly present in countries including Singapore, Malaysia, South Korea and Australia, among others. Various telemedicine projects in the African continent providing healthcare services to rural and remote areas are expected to drive the growth in this region. Thereby, the overall healthcare tele-consultation services market is expected to grow at a significant rate during the forecast period.

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