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Healthcare BPO Market By Service Type (Medical Billing and Coding, Health Information Management, Patient Services, Claims Processing, Pharmaceutical BPO, Finance and Accounting) By Scale of Operations (Large-scale BPO, Mid-sized BPO, Small-scale or Niche BPO) – Growth, Share, Opportunities & Competitive Analysis, 2018 – 2028

Summary
Table Of Content

Executive Summary

Market Overview

The global healthcare BPO market has witnessed rapid growth in recent years and is expected to grow at a CAGR of 10.1% between 2023 and 2030. The market was valued at USD 297458.5 million in 2022 and is expected to reach USD 642280.8 million in 2030.

Healthcare business process outsourcing (BPO) is contracting an external contractor to manage a healthcare organization’s nonclinical duties. It offers simple services, increases data protection, storage, and recovery, and streamlines workflow management. It helps a company generate more profit by enhancing the productivity of its employees. It enables organizations to spend less time on non-core operations and more time on core business activities, allowing them to focus on core business activities and treat patients more efficiently. Aside from that, it helps to improve patient experience and provide lower-cost access to healthcare specialists. The demand for healthcare BPO is increasing globally as it reduces the load of back-office duties for providers and onsite support staff.

The increased focus on patient safety and health is one of the main factors fueling market development. A hospital or medical facility must treat patients with dignity and offer the best possible treatment options. Additionally, a positive market outlook is being provided by the growing employment of healthcare BPOs as a result of the increased demand to maintain crucial patient data for better decision-making. In addition, patients throughout the world who have a variety of acute and chronic illnesses are increasingly adopting improved patient safety solutions.

Market Definition

The healthcare BPO (Business Process Outsourcing) market refers to the practice of contracting specialized service providers, often third-party organizations, to handle various non-core and administrative functions within the healthcare industry. These outsourced services encompass a wide range of activities, including medical billing and coding, revenue cycle management, claims processing, clinical data management, healthcare IT support, and back-office administrative tasks. The primary goal of healthcare BPO is to improve operational efficiency, reduce costs, enhance accuracy, and allow healthcare providers and organizations to focus on their core responsibilities, such as patient care and medical research, while ensuring compliance with regulatory standards and maintaining data security and privacy. The healthcare BPO market plays a major role in supporting the healthcare ecosystem by delivering specialized expertise and technology-driven solutions to meet the evolving demands of the industry.

Market Insights

The global demand for healthcare BPO was valued at USD 297458.5 Million in 2022 and is expected to reach USD 642280.8 Million in 2030, growing at a CAGR of 10.1% between 2023 and 2030.
The medical billing & coding segment is the market leader by service type, accounting for more than 30% of total value in 2022, while the health information management segment is anticipated to grow rapidly throughout the projection period.
The mid-sized BPO category is expected to expand quickly in the forecast period, while the large-scale BPO segment has the greatest market share in 2022.
The hospital & clinic end-users dominate the global need for healthcare BPO, accounting for more than 35% in 2022 and is predicted to expand at a high CAGR.
The partial outsourcing category dominated the market with 38% of the total revenue share by services level agreements (SLAs) and contract models. In contrast, the transaction-based contracts category will expand fastest over the projected time frame.
The healthcare analytics BPO category dominated the market with 32% of the total revenue share by the specialized services segment.
North America is driving the expansion of the healthcare BPO industry, accounting for more than one-third of the market in 2022, while Asia Pacific and Europe account for just under 54% of the market in 2022. In 2022, Europe held more than 20% of the market.
The growing aging population and the rise in chronic diseases are fueling the demand for healthcare services, including BPO. As healthcare providers grapple with increased workloads, outsourcing administrative tasks becomes a strategic imperative.
The COVID-19 pandemic has accelerated the adoption of healthcare BPO services, with a focus on managing healthcare data, supporting remote work, and ensuring business continuity.
Outsourcing of healthcare processes, such as medical billing and coding, allows healthcare providers to access specialized expertise and advanced technologies, resulting in improved accuracy and efficiency.
Healthcare BPO providers are exploring opportunities to offer end-to-end solutions, including telehealth support, appointment scheduling, and patient engagement services, to create seamless patient journeys and improve access to care.

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Segmentation by Service Type

The health information management segment is anticipated to demonstrate the highest CAGR in the forecast period. This is driven by the increasing need for efficient management of patient data and medical records, which involves tasks such as data entry, retrieval, and secure storage.
The medical billing and coding segment currently leads the market share, holding over 30% in 2022. This reflects the importance of accurate billing and coding for revenue cycle management, where BPO providers play a crucial role in ensuring claims are processed correctly and efficiently.

Segmentation by Scale of Operations

Large-scale BPO is expected to post the highest CAGR in the forecasted period. The need for full healthcare BPO solutions, including end-to-end administration of healthcare processes, is to blame for this development.
Mid-sized BPOs lead the market share with over 40% in 2022, encompassing various applications in drug development. This highlights the significance of mid-sized BPO firms in supporting pharmaceutical and life sciences companies in various research and development activities.

Segmentation by End-Users

Hospitals and clinics are a dominant end-user category, accounting for more than 35% of the global demand for healthcare BPO in 2022 and are expected to grow at a high CAGR. Healthcare BPO services in this segment include revenue cycle management, appointment scheduling, and medical records management.
The health insurance companies segment addresses the remaining need for healthcare BPO. BPO providers assist health insurance companies in managing claims processing, policy administration, and customer support, contributing to the efficient functioning of the insurance sector.

Segmentation by Services Level Agreements (SLAs) and Contract Models

Partial outsourcing emerged as the leader in healthcare BPO, capturing a substantial 38% share in 2022. In partial outsourcing, healthcare organizations retain control over specific functions, while outsourcing others allows for flexibility and customization of services.
Throughout the projection period, the market for transaction-based contracts is anticipated to expand quickly. This contract model is based on the volume of transactions or services provided, offering scalability and cost-effectiveness for healthcare organizations.

Segmentation by Specialized Services

Telemedicine BPO is expected to exhibit the highest CAGR in the projection period. The rise of telehealth services, which BPO providers assist with teleconsultation scheduling, patient data management, and remote monitoring, is what’s driving the expansion.
Healthcare analytics BPO currently leads the market share, holding over 32% in 2022. BPO providers in this segment specialize in data analytics, helping healthcare organizations make data-driven decisions, improve patient outcomes, and optimize processes.

Segmentation by Region

North America is remarkably profitable for industry players in the healthcare BPO market, holding over one-third share in 2022. This is attributed to the complexity of the U.S. healthcare system and the need for efficient revenue cycle management, which drives the demand for healthcare BPO services in the region.
Asia Pacific and Europe collectively account for just under 54% share in 2022. Europe, with over 20% share in the same year, emphasizes its significance in the global healthcare BPO landscape, benefiting from a skilled workforce and advanced healthcare technologies.
The rest of the world, including Latin America, the Middle East, and Africa, contributes to the remaining demand for healthcare BPO, offering untapped growth opportunities in emerging markets. BPO providers in these regions are poised to support healthcare organizations in improving operational efficiency and patient care.

The desire for healthcare organizations to concentrate on their core capabilities, cut operating costs, and enhance patient care quality are the main factors driving the need for healthcare BPO services globally.

North America has dominated the global healthcare BPO market primarily due to its well-established healthcare infrastructure, a high degree of outsourcing maturity, and the stringent regulatory environment that necessitates compliance expertise. Besides, the region benefits from a skilled workforce, advanced healthcare technologies, and a strong presence of major pharmaceutical and healthcare companies that outsource non-core functions to enhance operational efficiency and reduce costs. Because of the complexity of the American healthcare system and the requirement for effective revenue cycle management and claims processing, the North American market is a hub for healthcare outsourcing activities, which serves to further support its dominant position.

Over the course of the forecast, the Asia Pacific is anticipated to have the fastest growth in the global healthcare BPO market. The adoption of cutting-edge healthcare technology, the availability of a qualified and affordable workforce, and the increasing demand for healthcare services in the area are some of the causes of this increase. As healthcare providers and organizations in Asia Pacific aim to enhance operational efficiency, reduce costs, and improve patient care, they are increasingly turning to healthcare BPO services. Additionally, the growing regional pharmaceutical and life sciences industries are driving the need for clinical research and drug development outsourcing.

Key Highlights of the Report

The global healthcare BPO market is segmented by service type, end-users, scale of operations, services level agreements (SLAs) and contract models, specialized services, and region. Within service types, health information management and medical billing & coding are major segments, with a growing emphasis on efficient data management and revenue cycle management. Large-scale BPO providers are witnessing significant demand, especially in supporting drug development and comprehensive healthcare process outsourcing. Hospitals, clinics, and health insurance companies are key end-users, relying on BPO services to enhance operational efficiency and reduce costs. Partial outsourcing models are gaining prominence, allowing healthcare organizations to retain control over specific functions while outsourcing others for flexibility and efficiency. Specialized services such as telemedicine BPO and healthcare analytics BPO are on the rise, catering to the evolving needs of healthcare providers in the digital age.

The increased demand for lower healthcare expenses is one of the primary factors driving the expansion of the healthcare BPO industry. Cost-effective healthcare BPO services with high efficiency and accuracy enable healthcare providers to focus on their core strengths, reduce business operations expenses, boost operational efficiency, and improve patient experience by devoting more time to patient care. These benefits of healthcare outsourcing promote market expansion. Furthermore, an increase in the frequency of chronic diseases, an upsurge in the elderly population, and an upsurge in demand for these services due to improved patient care quality, lower costs, and increased operational efficiency propel the growth of the healthcare BPO market.

North America, especially the United States, has long been at the forefront of the global healthcare BPO market. Its advanced healthcare infrastructure, early adoption of digital solutions, and significant investments in health technology have cemented its dominant position. With a sophisticated approach to healthcare management, North America continues to drive innovation in the industry. The Asia Pacific region, encompassing countries such as India, China, and Southeast Asian nations, is experiencing remarkable growth in the healthcare BPO market. The rapid expansion of healthcare access, rising mobile device penetration, and government initiatives aimed at digitizing healthcare services are key drivers of this growth. Countries like India have become global outsourcing hubs, offering a skilled workforce and cost-effective solutions.

What Are The Main Drivers Of The Global Healthcare BPO Market?

The main drivers of the global healthcare BPO market include the increasing complexity of healthcare processes and regulations, the need for healthcare providers to reduce operational costs and enhance revenue cycle management, and the growing demand for specialized expertise and advanced technologies in healthcare administration. Additionally, the rising adoption of electronic health records (EHRs), the surge in healthcare data volumes, and the pressure to improve patient experiences and outcomes are propelling healthcare organizations to outsource non-core functions to BPO providers. The relevance of healthcare BPO in guaranteeing business continuity and managing distant workforces has also been underscored by the COVID-19 pandemic, further boosting industry growth.

What Are The Major Challenges Faced By The Global Healthcare BPO Market?

The main challenges faced by the global healthcare BPO market include concerns related to data security and privacy, especially in handling sensitive patient health information, as well as the need for compliance with stringent healthcare regulations like HIPAA (Health Insurance Portability & Accountability Act). Besides, the increasing competition among BPO providers has led to price pressures and the need to demonstrate value beyond cost reduction. Maintaining high-quality standards while managing complex healthcare processes, such as medical coding and clinical data management, is another challenge. Moreover, the evolving landscape of healthcare technology requires continuous adaptation and investment in advanced IT infrastructure and cybersecurity measures to safeguard against data breaches and cyber threats.

What Are The Growth Opportunities In The Global Healthcare BPO Market?

The increasing adoption of digital health solutions, telemedicine, and electronic health records (EHRs) is creating demand for specialized healthcare BPO services in data management, telehealth support, and patient engagement. The need for healthcare services, including BPO assistance for administrative and clinical operations, is being driven by the ageing population and the rise of chronic illnesses. Furthermore, pharmaceutical companies are increasingly outsourcing clinical research and development functions, offering growth potential in areas like clinical trial management and pharmacovigilance services. As the healthcare industry continues to evolve, BPO providers have opportunities to expand their service portfolios, leverage advanced technologies, and collaborate with healthcare organizations to drive efficiency, improve patient outcomes, and navigate complex regulatory environments.

Market Drivers

Several factors drive the global healthcare BPO market. The following are the key drivers of the global healthcare BPO market:

Advancements in Healthcare Technology and Digitization

The rapid advancements in healthcare technology, including electronic health records (EHR) systems, telemedicine platforms, and healthcare analytics tools, are major drivers for the healthcare BPO market growth. As healthcare providers adopt these technologies to enhance patient care and optimize clinical workflows, the need for specialized support services becomes critical. BPO firms equipped with expertise in managing digital healthcare data, interoperability, and cybersecurity become essential partners. They assist healthcare providers in transitioning to digital platforms, managing vast amounts of electronic patient data securely, and ensuring compliance with data privacy regulations like HIPAA.

Moreover, the integration of AI (artificial intelligence) and automation in healthcare processes, such as AI-driven medical coding and robotic process automation in claims processing, enhances efficiency and accuracy, making BPO services even more valuable for healthcare organizations aiming to stay technologically competitive while focusing on their core objectives.

Market Restraints

The global healthcare BPO market faces challenges that may hinder its growth. These include the following:

Data Security and Privacy Concerns

One of the key restraints in the healthcare BPO market revolves around data security and privacy concerns. Healthcare organizations deal with sensitive patient information, making data breaches a substantial risk. The outsourcing of tasks like medical billing and coding involves sharing patient records and financial data with third-party BPO providers. Ensuring the integrity, confidentiality, and availability of this data is paramount, especially considering the strict regulatory environment, including laws like HIPAA in the United States. Any breach of patient data can result in severe legal consequences, damage to the healthcare provider’s reputation, and loss of patient trust. Consequently, healthcare organizations are cautious about selecting BPO partners with robust security measures, compliance certifications, and a proven track record in safeguarding sensitive healthcare information.

Opportunities

The global healthcare BPO market offers significant growth opportunities. These include the following:

Rising Demand for Telehealth Support and Virtual Services

The rapid adoption of telemedicine and virtual healthcare services, accelerated by the COVID-19 pandemic, presents a major opportunity for healthcare BPO providers. Telehealth services encompass virtual consultations, remote patient monitoring, and telemedicine platforms. As healthcare organizations expand their telehealth offerings to meet patient demands for convenient and accessible care, they require robust support services to manage telehealth infrastructure, appointment scheduling, patient engagement, and data management. Healthcare BPO firms can capitalize on this opportunity by providing specialized telehealth support, ensuring seamless telemedicine experiences for patients and healthcare providers. This includes facilitating teleconsultation scheduling, managing patient records securely, and assisting with remote monitoring of vital signs. The expanding popularity of telehealth services and the need for efficient telehealth operations make this a high-growth area for healthcare BPO.

Competitive Landscape

Key Players

The competitive landscape of the global healthcare BPO market is characterized by intense competition among a diverse array of service providers, ranging from large multinational corporations to specialized niche firms. The following are some of the top market players and their market shares:

Genpact Ltd
Tata Consultancy Services Ltd
Accenture
Infosys BPM Limited
Wipro
Invensis Technologies Pvt Ltd
R1 RCM Inc
Cognizant
GeBBS Healthcare Solutions
IQVIA
Others

These key players often engage in strategic partnerships, mergers, & acquisitions to broaden their service offerings and expand their global footprint. Established BPO companies leverage their experience, technological expertise, and comprehensive service portfolios to maintain a strong market presence. Simultaneously, smaller, specialized firms focus on niche services, such as medical coding or claims processing, offering tailored solutions to specific segments of the healthcare industry. Additionally, the market is witnessing a trend toward vertical integration, with some healthcare providers establishing their BPO arms to optimize operational efficiency and enhance control over specific processes.

In September 2022, Surgical Solutions, a major provider of on-site operating rooms and sterile processing assistance, signed a group-purchasing agreement with Conductiv for outsourced surgical services. Conductiv is a major third-party expenditure improvement firm that brings together a network of suppliers and buyers to revolutionize service acquisition.

In March 2021, IntelliH was chosen by Firstsource Solutions as its technology vendor to provide comprehensive remote patient monitoring solutions for healthcare plans and provider organizations in the United States.

Summary of Key Findings

The global healthcare BPO market is witnessing significant growth due to the increasing complexity of healthcare processes, cost pressures, and the need for efficient operations in the healthcare sector.
Market segmented by service type, end-users, scale of operations, services level agreements (SLAs) and contract models, specialized services, and region.
Health information management and medical billing & coding are prominent service segments within the healthcare BPO market.
Large-scale BPO and mid-sized BPO providers cater to diverse needs, including drug development support and revenue cycle management.
Partial outsourcing and transaction-based contracts are prevalent contract models, offering flexibility and scalability.
The pharmaceutical and life sciences sector is a significant end-user of healthcare BPO services, outsourcing functions like clinical data management, drug safety monitoring, and regulatory affairs.
Specialized services like telemedicine BPO and healthcare analytics BPO are gaining importance in optimizing healthcare processes.
The adoption of EHRs (electronic health records) and the digitization of healthcare data have led to a surge in data management and analytics outsourcing within the healthcare BPO sector. Providers are leveraging data-driven insights to improve clinical outcomes and operational efficiency.

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Future Outlook

Outsourcing clinical research & development processes, including clinical trial management and regulatory affairs, is gaining traction among pharmaceutical and biotechnology companies, reducing time-to-market for new drugs and therapies.
Healthcare BPO providers are increasingly adopting automation, artificial intelligence (AI), and robotic process automation (RPA) to enhance their service offerings. This includes AI-driven medical coding and RPA-based claims processing.
Data analytics and predictive modeling are being used to optimize revenue cycle management and identify areas for improvement, allowing healthcare organizations to make data-driven decisions.

Segmentation

By Service Type
- Medical Billing and Coding
- Health Information Management
- Patient Services
- Claims Processing
- Pharmaceutical BPO
- Finance and Accounting
By Scale of Operations
- Large-scale BPO
- Mid-sized BPO
- Small-scale or Niche BPO
By End-Users
- Hospitals and Clinics
- Health Insurance Companies
- Pharmaceutical Companies
- Healthcare Payers
By Services Level Agreements (SLAs) and Contract Models
- Full Outsourcing
- Partial Outsourcing
- Transaction-Based Contracts
- Outcome-Based Contracts
By Specialized Services
- Telemedicine BPO
- Healthcare Analytics BPO
- Revenue Cycle Management (RCM) BPO
- Medical Transcription BPO
By Region
- North America
  - The U.S.
  - Canada
  - Mexico
- Europe
  - Germany
  - France
  - The U.K.
  - Italy
  - Spain
  - Rest of Europe
- Asia Pacific
  - China
  - Japan
  - India
  - South Korea
  - South-east Asia
  - Rest of Asia Pacific
- Latin America
  - Brazil
  - Argentina
  - Rest of Latin America
- Middle East & Africa
  - GCC Countries
  - South Africa
  - Rest of the Middle East and Africa

Adjacent Markets

In the healthcare BPO market, several adjacent markets have high revenue growth opportunities. The key adjacent markets for the healthcare BPO market –

1. Preface

1.1. Report Description

1.1.1. Purpose of the Report

1.1.2. Target Audience

1.1.3. USP and Key Offerings

1.2. Research Scope

1.3. Market Introduction

2. Executive Summary

2.1. Market Snapshot: Global Healthcare BPO Market

2.1.1. Global Healthcare BPO Market, By Service Type

2.1.2. Global Healthcare BPO Market, By Scale of Operations

2.1.3. Global Healthcare BPO Market, By End-Users

2.1.4. Global Healthcare BPO Market, By Services Level Agreements (SLAs) and Contract Models

2.1.5. Global Healthcare BPO Market, By Specialized Services

2.1.6. Global Healthcare BPO Market, By Region

2.2. Insights from Primary Respondents

3. Market Dynamics & Factors Analysis

3.1. Introduction

3.1.1. Global Healthcare BPO Market Value, 2017-2030, (US$ Mn)

3.1.2. Y-o-Y Growth Trend Analysis

3.2. Market Dynamics

3.2.1. Healthcare BPO Market Drivers

3.2.2. Healthcare BPO Market Restraints

3.2.3. Healthcare BPO Market Opportunities

3.2.4. Major Healthcare BPO Industry Challenges

3.3. Growth and Development Patterns

3.4. Investment Feasibility Analysis

3.5. Market Opportunity Analysis

3.5.1. Service Type

3.5.2. Scale of Operations

3.5.3. End-Users

3.5.4. Services Level Agreements (SLAs) and Contract Models

3.5.5. Specialized Services

3.5.6. Geography

4. Market Competitive Landscape Analysis

4.1. Company Market Share Analysis, 2022

4.1.1. Global Healthcare BPO Market: Company Market Share, Value 2022

4.1.2. Global Healthcare BPO Market: Top 6 Company Market Share, Value 2022

4.1.3. Global Healthcare BPO Market: Top 3 Company Market Share, Value 2022

4.2. Global Healthcare BPO Market: Company Revenue Share Analysis, 2022

4.3. Company Assessment Metrics, 2022

4.3.1. Stars

4.3.2. Emerging Leaders

4.3.3. Pervasive Players

4.3.4. Participants

4.4. Startups/SMEs Assessment Metrics, 2022

4.4.1. Progressive Companies

4.4.2. Responsive Companies

4.4.3. Dynamic Companies

4.4.4. Starting Blocks

4.5. Strategic Development

4.5.1. Acquisition and Mergers

4.5.2. New Product Launch

4.5.3. Regional Expansion

4.5.4. Partnerships

4.6. Key Player Product Matrix

4.7. Potential for New Players in the Global Healthcare BPO Market

5. Premium Insights

5.1. STAR (Situation, Task, Action, Results) Analysis

5.2. Porter’s Five Forces Analysis

5.2.1. Threat of New Entrants

5.2.2. Bargaining Power of Buyers/Consumers

5.2.3. Bargaining Power of Suppliers

5.2.4. Threat of Substitute Types

5.2.5. Intensity of Competitive Rivalry

5.3. PESTEL Analysis

5.3.1. Political Factors

5.3.2. Economic Factors

5.3.3. Social Factors

5.3.4. Technological Factors

5.3.5. Environmental Factors

5.3.6. Legal Factors

5.4. Key Market Trends

5.4.1. Demand Side Trends

5.4.2. Supply Side Trends

5.5. Value Chain Analysis

5.6. Technology Analysis

5.6.1. Research and development in the global market

5.6.2. Patent Analysis

5.6.3. Emerging technologies and their potential disruption to the market

5.7. Consumer Behaviour Analysis

5.7.1. Consumer Preferences and Expectations

5.7.2. Factors Influencing Consumer Buying Decisions

5.7.2.1. North America

5.7.2.2. Europe

5.7.2.3. Asia Pacific

5.7.2.4. Latin America

5.7.2.5. Middle East and Africa

5.7.3. Consumer Pain Points

5.8. Analysis and Recommendations

5.9. Adjacent Market Analysis

6. Market Positioning of Key Players, 2022

6.1. Company market share of key players, 2022

6.2. Competitive Benchmarking

6.3. Market Positioning of Key Vendors

6.4. Geographical Presence Analysis

6.5. Major Strategies Adopted by Key Players

6.5.1. Key Strategies Analysis

6.5.2. Mergers and Acquisitions

6.5.3. Partnerships

6.5.4. Product Launch

6.5.5. Geographical Expansion

6.5.6. Others

7. Impact Analysis of COVID-19 and Russia – Ukraine War on Healthcare BPO Market

7.1. Ukraine-Russia War Impact

7.1.1. Uncertainty and Economic Instability

7.1.2. Supply chain disruptions

7.1.3. Regional market shifts

7.1.4. Shift in government priorities

7.2. COVID-19 Impact Analysis

7.2.1. Supply Chain Disruptions

7.2.2. Demand Fluctuations

7.2.3. Shift in Product Mix

7.2.4. Reduced Industrial Activity

7.2.5. Regional Impact Analysis

7.2.5.1. North America

7.2.5.2. Europe

7.2.5.3. Asia Pacific

7.2.5.4. Latin America

7.2.5.5. Middle East and Africa

8. Global Healthcare BPO Market, By Service Type

8.1. Global Healthcare BPO Market Overview, by Service Type

8.1.1. Global Healthcare BPO Market Revenue Share, By Service Type, 2022 Vs 2030 (in %)

8.2. Medical Billing and Coding

8.2.1. Global Healthcare BPO Market, By Medical Billing and Coding, By Region, 2017-2030 (US$ Mn)

8.2.2. Market Dynamics for Medical Billing and Coding

8.2.2.1. Drivers

8.2.2.2. Restraints

8.2.2.3. Opportunities

8.2.2.4. Trends

8.3. Health Information Management

8.3.1. Global Healthcare BPO Market, By Health Information Management, By Region, 2017-2030 (US$ Mn)

8.3.2. Market Dynamics for Health Information Management

8.3.2.1. Drivers

8.3.2.2. Restraints

8.3.2.3. Opportunities

8.3.2.4. Trends

8.4. Patient Services

8.4.1. Global Healthcare BPO Market, By Patient Services, By Region, 2017-2030 (US$ Mn)

8.4.2. Market Dynamics for Patient Services

8.4.2.1. Drivers

8.4.2.2. Restraints

8.4.2.3. Opportunities

8.4.2.4. Trends

8.5. Claims Processing

8.5.1. Global Healthcare BPO Market, By Claims Processing, By Region, 2017-2030 (US$ Mn)

8.5.2. Market Dynamics for Claims Processing

8.5.2.1. Drivers

8.5.2.2. Restraints

8.5.2.3. Opportunities

8.5.2.4. Trends

8.6. Pharmaceutical BPO

8.6.1. Global Healthcare BPO Market, By Pharmaceutical BPO, By Region, 2017-2030 (US$ Mn)

8.6.2. Market Dynamics for Pharmaceutical BPO

8.6.2.1. Drivers

8.6.2.2. Restraints

8.6.2.3. Opportunities

8.6.2.4. Trends

8.7. Finance and Accounting

8.7.1. Global Healthcare BPO Market, By Finance and Accounting, By Region, 2017-2030 (US$ Mn)

8.7.2. Market Dynamics for Finance and Accounting

8.7.2.1. Drivers

8.7.2.2. Restraints

8.7.2.3. Opportunities

8.7.2.4. Trends

9. Global Healthcare BPO Market, By Scale of Operations

9.1. Global Healthcare BPO Market Overview, by Scale of Operations

9.1.1. Global Healthcare BPO Market Revenue Share, By Scale of Operations, 2022 Vs 2030 (in %)

9.2. Large-scale BPO

9.2.1. Global Healthcare BPO Market, By Large-scale BPO, By Region, 2017-2030 (US$ Mn)

9.2.2. Market Dynamics for Large-scale BPO

9.2.2.1. Drivers

9.2.2.2. Restraints

9.2.2.3. Opportunities

9.2.2.4. Trends

9.3. Mid-sized BPO

9.3.1. Global Healthcare BPO Market, By Mid-sized BPO, By Region, 2017-2030 (US$ Mn)

9.3.2. Market Dynamics for Mid-sized BPO

9.3.2.1. Drivers

9.3.2.2. Restraints

9.3.2.3. Opportunities

9.3.2.4. Trends

9.4. Small-scale or Niche BPO

9.4.1. Global Healthcare BPO Market, By Small-scale or Niche BPO, By Region, 2017-2030 (US$ Mn)

9.4.2. Market Dynamics for Small-scale or Niche BPO

9.4.2.1. Drivers

9.4.2.2. Restraints

9.4.2.3. Opportunities

9.4.2.4. Trends

10. Global Healthcare BPO Market, By End-Users

10.1. Global Healthcare BPO Market Overview, by End-Users

10.1.1. Global Healthcare BPO Market Revenue Share, By End-Users, 2022 Vs 2030 (in %)

10.2. Hospitals and Clinics

10.2.1. Global Healthcare BPO Market, By Hospitals and Clinics, By Region, 2017-2030 (US$ Mn)

10.2.2. Market Dynamics for Hospitals and Clinics

10.2.2.1. Drivers

10.2.2.2. Restraints

10.2.2.3. Opportunities

10.2.2.4. Trends

10.3. Health Insurance Companies

10.3.1. Global Healthcare BPO Market, By Health Insurance Companies, By Region, 2017-2030 (US$ Mn)

10.3.2. Market Dynamics for Health Insurance Companies

10.3.2.1. Drivers

10.3.2.2. Restraints

10.3.2.3. Opportunities

10.3.2.4. Trends

10.4. Pharmaceutical Companies

10.4.1. Global Healthcare BPO Market, By Pharmaceutical Companies, By Region, 2017-2030 (US$ Mn)

10.4.2. Market Dynamics for Pharmaceutical Companies

10.4.2.1. Drivers

10.4.2.2. Restraints

10.4.2.3. Opportunities

10.4.2.4. Trends

10.5. Healthcare Payers

10.5.1. Global Healthcare BPO Market, By Healthcare Payers, By Region, 2017-2030 (US$ Mn)

10.5.2. Market Dynamics for Healthcare Payers

10.5.2.1. Drivers

10.5.2.2. Restraints

10.5.2.3. Opportunities

10.5.2.4. Trends

11. Global Healthcare BPO Market, By Services Level Agreements (SLAs) and Contract Models

11.1. Global Healthcare BPO Market Overview, by Services Level Agreements (SLAs) and Contract Models

11.1.1. Global Healthcare BPO Market Revenue Share, By Services Level Agreements (SLAs) and Contract Models, 2022 Vs 2030 (in %)

11.2. Full Outsourcing

11.2.1. Global Healthcare BPO Market, By Full Outsourcing, By Region, 2017-2030 (US$ Mn)

11.2.2. Market Dynamics for Full Outsourcing

11.2.2.1. Drivers

11.2.2.2. Restraints

11.2.2.3. Opportunities

11.2.2.4. Trends

11.3. Partial Outsourcing

11.3.1. Global Healthcare BPO Market, By Partial Outsourcing, By Region, 2017-2030 (US$ Mn)

11.3.2. Market Dynamics for Partial Outsourcing

11.3.2.1. Drivers

11.3.2.2. Restraints

11.3.2.3. Opportunities

11.3.2.4. Trends

11.4. Transaction-Based Contracts

11.4.1. Global Healthcare BPO Market, By Transaction-Based Contracts, By Region, 2017-2030 (US$ Mn)

11.4.2. Market Dynamics for Transaction-Based Contracts

11.4.2.1. Drivers

11.4.2.2. Restraints

11.4.2.3. Opportunities

11.4.2.4. Trends

11.5. Outcome-Based Contracts

11.5.1. Global Healthcare BPO Market, By Outcome-Based Contracts, By Region, 2017-2030 (US$ Mn)

11.5.2. Market Dynamics for Outcome-Based Contracts

11.5.2.1. Drivers

11.5.2.2. Restraints

11.5.2.3. Opportunities

11.5.2.4. Trends

12. Global Healthcare BPO Market, By Specialized Services

12.1. Global Healthcare BPO Market Overview, by Specialized Services

12.1.1. Global Healthcare BPO Market Revenue Share, By Specialized Services, 2022 Vs 2030 (in %)

12.2. Telemedicine BPO

12.2.1. Global Healthcare BPO Market, By Telemedicine BPO, By Region, 2017-2030 (US$ Mn)

12.2.2. Market Dynamics for Telemedicine BPO

12.2.2.1. Drivers

12.2.2.2. Restraints

12.2.2.3. Opportunities

12.2.2.4. Trends

12.3. Healthcare Analytics BPO

12.3.1. Global Healthcare BPO Market, By Healthcare Analytics BPO, By Region, 2017-2030 (US$ Mn)

12.3.2. Market Dynamics for Healthcare Analytics BPO

12.3.2.1. Drivers

12.3.2.2. Restraints

12.3.2.3. Opportunities

12.3.2.4. Trends

12.4. Revenue Cycle Management (RCM) BPO

12.4.1. Global Healthcare BPO Market, By Revenue Cycle Management (RCM) BPO, By Region, 2017-2030 (US$ Mn)

12.4.2. Market Dynamics for Revenue Cycle Management (RCM) BPO

12.4.2.1. Drivers

12.4.2.2. Restraints

12.4.2.3. Opportunities

12.4.2.4. Trends

12.5. Medical Transcription BPO

12.5.1. Global Healthcare BPO Market, By Medical Transcription BPO, By Region, 2017-2030 (US$ Mn)

12.5.2. Market Dynamics for Medical Transcription BPO

12.5.2.1. Drivers

12.5.2.2. Restraints

12.5.2.3. Opportunities

12.5.2.4. Trends

13. Global Healthcare BPO Market, By Region

13.1. Global Healthcare BPO Market Overview, by Region

13.1.1. Global Healthcare BPO Market, By Region, 2022 vs 2030 (in%)

13.2. Service Type

13.2.1. Global Healthcare BPO Market, By Service Type, 2017-2030 (US$ Mn)

13.3. Scale of Operations

13.3.1. Global Healthcare BPO Market, By Scale of Operations, 2017-2030 (US$ Mn)

13.4. End-Users

13.4.1. Global Healthcare BPO Market, By End-Users, 2017-2030 (US$ Mn)

13.5. Services Level Agreements (SLAs) and Contract Models

13.5.1. Global Healthcare BPO Market, By Services Level Agreements (SLAs) and Contract Models, 2017-2030 (US$ Mn)

13.6. Specialized Services

13.6.1. Global Healthcare BPO Market, By Specialized Services, 2017-2030 (US$ Mn)

14. North America Healthcare BPO Market Analysis

14.1. Overview

14.1.1. Market Dynamics for North America

14.1.1.1. Drivers

14.1.1.2. Restraints

14.1.1.3. Opportunities

14.1.1.4. Trends

14.2. North America Healthcare BPO Market, by Service Type, 2017-2030(US$ Mn)

14.2.1. Overview

14.2.2. SRC Analysis

14.3. North America Healthcare BPO Market, by Scale of Operations, 2017-2030(US$ Mn)

14.3.1. Overview

14.3.2. SRC Analysis

14.4. North America Healthcare BPO Market, by End-Users, 2017-2030(US$ Mn)

14.4.1. Overview

14.4.2. SRC Analysis

14.5. North America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2030(US$ Mn)

14.5.1. Overview

14.5.2. SRC Analysis

14.6. North America Healthcare BPO Market, by Specialized Services, 2017-2030(US$ Mn)

14.6.1. Overview

14.6.2. SRC Analysis

14.7. North America Healthcare BPO Market, by Country, 2017-2030 (US$ Mn)

14.7.1. North America Healthcare BPO Market, by Country, 2022 Vs 2030 (in%)

14.7.2. U.S.

14.7.3. Canada

14.7.4. Mexico

15. Europe Healthcare BPO Market Analysis

15.1. Overview

15.1.1. Market Dynamics for North America

15.1.1.1. Drivers

15.1.1.2. Restraints

15.1.1.3. Opportunities

15.1.1.4. Trends

15.2. Europe Healthcare BPO Market, by Service Type, 2017-2030(US$ Mn)

15.2.1. Overview

15.2.2. SRC Analysis

15.3. Europe Healthcare BPO Market, by Scale of Operations, 2017-2030(US$ Mn)

15.3.1. Overview

15.3.2. SRC Analysis

15.4. Europe Healthcare BPO Market, by End-Users, 2017-2030(US$ Mn)

15.4.1. Overview

15.4.2. SRC Analysis

15.5. Europe Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2030(US$ Mn)

15.5.1. Overview

15.5.2. SRC Analysis

15.6. Europe Healthcare BPO Market, by Specialized Services, 2017-2030(US$ Mn)

15.6.1. Overview

15.6.2. SRC Analysis

15.7. Europe Healthcare BPO Market, by Country, 2017-2030 (US$ Mn)

15.7.1. Europe Healthcare BPO Market, by Country, 2022 Vs 2030 (in%)

15.7.2. UK

15.7.3. France

15.7.4. Germany

15.7.5. Italy

15.7.6. Spain

15.7.7. Benelux

15.7.8. Russia

15.7.9. Rest of Europe

16. Asia Pacific Healthcare BPO Market Analysis

16.1. Overview

16.1.1. Market Dynamics for North America

16.1.1.1. Drivers

16.1.1.2. Restraints

16.1.1.3. Opportunities

16.1.1.4. Trends

16.2. Asia Pacific Healthcare BPO Market, by Service Type, 2017-2030(US$ Mn)

16.2.1. Overview

16.2.2. SRC Analysis

16.3. Asia Pacific Healthcare BPO Market, by Scale of Operations, 2017-2030(US$ Mn)

16.3.1. Overview

16.3.2. SRC Analysis

16.4. Asia Pacific Healthcare BPO Market, by End-Users, 2017-2030(US$ Mn)

16.4.1. Overview

16.4.2. SRC Analysis

16.5. Asia Pacific Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2030(US$ Mn)

16.5.1. Overview

16.5.2. SRC Analysis

16.6. Asia Pacific Healthcare BPO Market, by Specialized Services, 2017-2030(US$ Mn)

16.6.1. Overview

16.6.2. SRC Analysis

16.7. Asia Pacific Healthcare BPO Market, by Country, 2017-2030 (US$ Mn)

16.7.1. Asia Pacific Healthcare BPO Market, by Country, 2022 Vs 2030 (in%)

16.7.2. China

16.7.3. Japan

16.7.4. India

16.7.5. South Korea

16.7.6. South East Asia

16.7.7. Rest of Asia Pacific

17. Latin America Healthcare BPO Market Analysis

17.1. Overview

17.1.1. Market Dynamics for North America

17.1.1.1. Drivers

17.1.1.2. Restraints

17.1.1.3. Opportunities

17.1.1.4. Trends

17.2. Latin America Healthcare BPO Market, by Service Type, 2017-2030(US$ Mn)

17.2.1. Overview

17.2.2. SRC Analysis

17.3. Latin America Healthcare BPO Market, by Scale of Operations, 2017-2030(US$ Mn)

17.3.1. Overview

17.3.2. SRC Analysis

17.4. Latin America Healthcare BPO Market, by End-Users, 2017-2030(US$ Mn)

17.4.1. Overview

17.4.2. SRC Analysis

17.5. Latin America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2030(US$ Mn)

17.5.1. Overview

17.5.2. SRC Analysis

17.6. Latin America Healthcare BPO Market, by Specialized Services, 2017-2030(US$ Mn)

17.6.1. Overview

17.6.2. SRC Analysis

17.7. Latin America Healthcare BPO Market, by Country, 2017-2030 (US$ Mn)

17.7.1. Latin America Healthcare BPO Market, by Country, 2022 Vs 2030 (in%)

17.7.2. Brazil

17.7.3. Argentina

17.7.4. Rest of Latin America

18. Middle East Healthcare BPO Market Analysis

18.1. Overview

18.1.1. Market Dynamics for North America

18.1.1.1. Drivers

18.1.1.2. Restraints

18.1.1.3. Opportunities

18.1.1.4. Trends

18.2. Middle East Healthcare BPO Market, by Service Type, 2017-2030(US$ Mn)

18.2.1. Overview

18.2.2. SRC Analysis

18.3. Middle East Healthcare BPO Market, by Scale of Operations, 2017-2030(US$ Mn)

18.3.1. Overview

18.3.2. SRC Analysis

18.4. Middle East Healthcare BPO Market, by End-Users, 2017-2030(US$ Mn)

18.4.1. Overview

18.4.2. SRC Analysis

18.5. Middle East Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2030(US$ Mn)

18.5.1. Overview

18.5.2. SRC Analysis

18.6. Middle East Healthcare BPO Market, by Specialized Services, 2017-2030(US$ Mn)

18.6.1. Overview

18.6.2. SRC Analysis

18.7. Middle East Healthcare BPO Market, by Country, 2017-2030 (US$ Mn)

18.7.1. Middle East Healthcare BPO Market, by Country, 2022 Vs 2030 (in%)

18.7.2. UAE

18.7.3. Saudi Arabia

18.7.4. Rest of Middle East

19. Africa Healthcare BPO Market Analysis

19.1. Overview

19.1.1. Market Dynamics for North America

19.1.1.1. Drivers

19.1.1.2. Restraints

19.1.1.3. Opportunities

19.1.1.4. Trends

19.2. Africa Healthcare BPO Market, by Service Type, 2017-2030(US$ Mn)

19.2.1. Overview

19.2.2. SRC Analysis

19.3. Africa Healthcare BPO Market, by Scale of Operations, 2017-2030(US$ Mn)

19.3.1. Overview

19.3.2. SRC Analysis

19.4. Africa Healthcare BPO Market, by End-Users, 2017-2030(US$ Mn)

19.4.1. Overview

19.4.2. SRC Analysis

19.5. Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2030(US$ Mn)

19.5.1. Overview

19.5.2. SRC Analysis

19.6. Africa Healthcare BPO Market, by Specialized Services, 2017-2030(US$ Mn)

19.6.1. Overview

19.6.2. SRC Analysis

19.7. Africa Healthcare BPO Market, by Country, 2017-2030 (US$ Mn)

19.7.1. Middle East Healthcare BPO Market, by Country, 2022 Vs 2030 (in%)

19.7.2. South Africa

19.7.3. Egypt

19.7.4. Rest of Africa

20. Company Profiles

20.1. Genpact Ltd

20.1.1. Company Overview

20.1.2. Products/Services Portfolio

20.1.3. Geographical Presence

20.1.4. SWOT Analysis

20.1.5. Financial Summary

20.1.5.1. Market Revenue and Net Profit (2019-2022)

20.1.5.2. Business Segment Revenue Analysis

20.1.5.3. Geographical Revenue Analysis

20.2. Tata Consultancy Services Ltd

20.3. Accenture

20.4. Infosys BPM Limited

20.5. Wipro

20.6. Invensis Technologies Pvt Ltd

20.7. R1 RCM Inc

20.8. Cognizant

20.9. GeBBS Healthcare Solutions

20.10. IQVIA

20.11. Others

21. Research Methodology

21.1. Research Methodology

21.2. Phase I – Secondary Research

21.3. Phase II – Data Modelling

21.3.1. Company Share Analysis Model

21.3.2. Revenue Based Modelling

21.4. Phase III – Primary Research

21.5. Research Limitations

21.5.1. Assumptions

List of Figures

FIG. 1 Global Healthcare BPO Market: Research Methodology

FIG. 2 Market Size Estimation – Top Down & Bottom Up Approach

FIG. 3 Global Healthcare BPO Market Segmentation

FIG. 4 Global Healthcare BPO Market, by Service Type, 2022 (US$ Mn)

FIG. 5 Global Healthcare BPO Market, by Scale of Operations, 2022 (US$ Mn)

FIG. 6 Global Healthcare BPO Market, by End-Users, 2022 (US$ Mn)

FIG. 7 Global Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2022 (US$ Mn)

FIG. 8 Global Healthcare BPO Market, by Specialized Services, 2022 (US$ Mn)

FIG. 9 Global Healthcare BPO Market, by Geography, 2022 (US$ Mn)

FIG. 10 Attractive Investment Proposition, by Service Type, 2022

FIG. 11 Attractive Investment Proposition, by Scale of Operations, 2022

FIG. 12 Attractive Investment Proposition, by End-Users, 2022

FIG. 13 Attractive Investment Proposition, by Services Level Agreements (SLAs) and Contract Models, 2022

FIG. 14 Attractive Investment Proposition, by Specialized Services, 2022

FIG. 15 Attractive Investment Proposition, by Geography, 2022

FIG. 16 Global Market Share Analysis of Key Healthcare BPO Market Manufacturers, 2022

FIG. 17 Global Market Positioning of Key Healthcare BPO Market Manufacturers, 2022

FIG. 18 Global Healthcare BPO Market Value Contribution, By Service Type, 2022 & 2030 (Value %)

FIG. 19 Global Healthcare BPO Market, by Medical Billing and Coding, Value, 2017-2030 (US$ Mn)

FIG. 20 Global Healthcare BPO Market, by Health Information Management, Value, 2017-2030 (US$ Mn)

FIG. 21 Global Healthcare BPO Market, by Patient Services, Value, 2017-2030 (US$ Mn)

FIG. 22 Global Healthcare BPO Market, by Claims Processing, Value, 2017-2030 (US$ Mn)

FIG. 23 Global Healthcare BPO Market, by Pharmaceutical BPO, Value, 2017-2030 (US$ Mn)

FIG. 24 Global Healthcare BPO Market, by Finance and Accounting, Value, 2017-2030 (US$ Mn)

FIG. 25 Global Healthcare BPO Market Value Contribution, By Scale of Operations, 2022 & 2030 (Value %)

FIG. 26 Global Healthcare BPO Market, by Large-scale BPO, Value, 2017-2030 (US$ Mn)

FIG. 27 Global Healthcare BPO Market, by Mid-sized BPO, Value, 2017-2030 (US$ Mn)

FIG. 28 Global Healthcare BPO Market, by Small-scale or Niche BPO, Value, 2017-2030 (US$ Mn)

FIG. 29 Global Healthcare BPO Market Value Contribution, By End-Users, 2022 & 2030 (Value %)

FIG. 30 Global Healthcare BPO Market, by Hospitals and Clinics, Value, 2017-2030 (US$ Mn)

FIG. 31 Global Healthcare BPO Market, by Health Insurance Companies, Value, 2017-2030 (US$ Mn)

FIG. 32 Global Healthcare BPO Market, by Pharmaceutical Companies, Value, 2017-2030 (US$ Mn)

FIG. 33 Global Healthcare BPO Market, by Healthcare Payers, Value, 2017-2030 (US$ Mn)

FIG. 34 Global Healthcare BPO Market Value Contribution, By Services Level Agreements (SLAs) and Contract Models, 2022 & 2030 (Value %)

FIG. 35 Global Healthcare BPO Market, by Full Outsourcing, Value, 2017-2030 (US$ Mn)

FIG. 36 Global Healthcare BPO Market, by Partial Outsourcing, Value, 2017-2030 (US$ Mn)

FIG. 37 Global Healthcare BPO Market, by Transaction-Based Contracts, Value, 2017-2030 (US$ Mn)

FIG. 38 Global Healthcare BPO Market, by Outcome-Based Contracts, Value, 2017-2030 (US$ Mn)

FIG. 39 Global Healthcare BPO Market Value Contribution, By Specialized Services, 2022 & 2030 (Value %)

FIG. 40 Global Healthcare BPO Market, by Telemedicine BPO, Value, 2017-2030 (US$ Mn)

FIG. 41 Global Healthcare BPO Market, by Healthcare Analytics BPO, Value, 2017-2030 (US$ Mn)

FIG. 42 Global Healthcare BPO Market, by Revenue Cycle Management (RCM) BPO, Value, 2017-2030 (US$ Mn)

FIG. 43 Global Healthcare BPO Market, by Medical Transcription BPO, Value, 2017-2030 (US$ Mn)

FIG. 44 North America Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 45 U.S. Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 46 Canada Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 47 Mexico Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 48 Europe Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 49 Germany Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 50 France Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 51 U.K. Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 52 Italy Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 53 Spain Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 54 Benelux Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 55 Russia Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 56 Rest of Europe Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 57 Asia Pacific Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 58 China Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 59 Japan Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 60 India Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 61 South Korea Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 62 South-East Asia Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 63 Rest of Asia Pacific Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 64 Latin America Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 65 Brazil Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 66 Argentina Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 67 Rest of Latin America Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 68 Middle East Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 69 UAE Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 70 Saudi Arabia Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 71 Rest of Middle East Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 72 Africa Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 73 South Africa Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 74 Egypt Healthcare BPO Market, 2017-2030 (US$ Mn)

FIG. 75 Rest of Africa Healthcare BPO Market, 2017-2030 (US$ Mn)

List of Tables

TABLE 1 Market Snapshot: Global Healthcare BPO Market

TABLE 2 Global Healthcare BPO Market: Market Drivers Impact Analysis

TABLE 3 Global Healthcare BPO Market: Market Restraints Impact Analysis

TABLE 4 Global Healthcare BPO Market, by Competitive Benchmarking, 2022

TABLE 5 Global Healthcare BPO Market, by Geographical Presence Analysis, 2022

TABLE 6 Global Healthcare BPO Market, by Key Strategies Analysis, 2022

TABLE 7 Global Healthcare BPO Market, by Medical Billing and Coding, By Region, 2017-2022 (US$ Mn)

TABLE 8 Global Healthcare BPO Market, by Medical Billing and Coding, By Region, 2023-2030 (US$ Mn)

TABLE 9 Global Healthcare BPO Market, by Health Information Management, By Region, 2017-2022 (US$ Mn)

TABLE 10 Global Healthcare BPO Market, by Health Information Management, By Region, 2023-2030 (US$ Mn)

TABLE 11 Global Healthcare BPO Market, by Patient Services, By Region, 2017-2022 (US$ Mn)

TABLE 12 Global Healthcare BPO Market, by Patient Services, By Region, 2023-2030 (US$ Mn)

TABLE 13 Global Healthcare BPO Market, by Claims Processing, By Region, 2017-2022 (US$ Mn)

TABLE 14 Global Healthcare BPO Market, by Claims Processing, By Region, 2023-2030 (US$ Mn)

TABLE 15 Global Healthcare BPO Market, by Pharmaceutical BPO, By Region, 2017-2022 (US$ Mn)

TABLE 16 Global Healthcare BPO Market, by Pharmaceutical BPO, By Region, 2023-2030 (US$ Mn)

TABLE 17 Global Healthcare BPO Market, by Finance and Accounting, By Region, 2017-2022 (US$ Mn)

TABLE 18 Global Healthcare BPO Market, by Finance and Accounting, By Region, 2023-2030 (US$ Mn)

TABLE 19 Global Healthcare BPO Market, by Large-scale BPO, By Region, 2017-2022 (US$ Mn)

TABLE 20 Global Healthcare BPO Market, by Large-scale BPO, By Region, 2023-2030 (US$ Mn)

TABLE 21 Global Healthcare BPO Market, by Mid-sized BPO, By Region, 2017-2022 (US$ Mn)

TABLE 22 Global Healthcare BPO Market, by Mid-sized BPO, By Region, 2023-2030 (US$ Mn)

TABLE 23 Global Healthcare BPO Market, by Small-scale or Niche BPO, By Region, 2017-2022 (US$ Mn)

TABLE 24 Global Healthcare BPO Market, by Small-scale or Niche BPO, By Region, 2023-2030 (US$ Mn)

TABLE 25 Global Healthcare BPO Market, by Hospitals and Clinics, By Region, 2017-2022 (US$ Mn)

TABLE 26 Global Healthcare BPO Market, by Hospitals and Clinics, By Region, 2023-2030 (US$ Mn)

TABLE 27 Global Healthcare BPO Market, by Health Insurance Companies, By Region, 2017-2022 (US$ Mn)

TABLE 28 Global Healthcare BPO Market, by Health Insurance Companies, By Region, 2023-2030 (US$ Mn)

TABLE 29 Global Healthcare BPO Market, by Pharmaceutical Companies, By Region, 2017-2022 (US$ Mn)

TABLE 30 Global Healthcare BPO Market, by Pharmaceutical Companies, By Region, 2023-2030 (US$ Mn)

TABLE 31 Global Healthcare BPO Market, by Healthcare Payers, By Region, 2017-2022 (US$ Mn)

TABLE 32 Global Healthcare BPO Market, by Healthcare Payers, By Region, 2023-2030 (US$ Mn)

TABLE 33 Global Healthcare BPO Market, by Full Outsourcing, By Region, 2017-2022 (US$ Mn)

TABLE 34 Global Healthcare BPO Market, by Full Outsourcing, By Region, 2023-2030 (US$ Mn)

TABLE 35 Global Healthcare BPO Market, by Partial Outsourcing, By Region, 2017-2022 (US$ Mn)

TABLE 36 Global Healthcare BPO Market, by Partial Outsourcing, By Region, 2023-2030 (US$ Mn)

TABLE 37 Global Healthcare BPO Market, by Transaction-Based Contracts, By Region, 2017-2022 (US$ Mn)

TABLE 38 Global Healthcare BPO Market, by Transaction-Based Contracts, By Region, 2023-2030 (US$ Mn)

TABLE 39 Global Healthcare BPO Market, by Outcome-Based Contracts, By Region, 2017-2022 (US$ Mn)

TABLE 40 Global Healthcare BPO Market, by Outcome-Based Contracts, By Region, 2023-2030 (US$ Mn)

TABLE 41 Global Healthcare BPO Market, by Telemedicine BPO, By Region, 2017-2022 (US$ Mn)

TABLE 42 Global Healthcare BPO Market, by Telemedicine BPO, By Region, 2023-2030 (US$ Mn)

TABLE 43 Global Healthcare BPO Market, by Healthcare Analytics BPO, By Region, 2017-2022 (US$ Mn)

TABLE 44 Global Healthcare BPO Market, by Healthcare Analytics BPO, By Region, 2023-2030 (US$ Mn)

TABLE 45 Global Healthcare BPO Market, by Revenue Cycle Management (RCM) BPO, By Region, 2017-2022 (US$ Mn)

TABLE 46 Global Healthcare BPO Market, by Revenue Cycle Management (RCM) BPO, By Region, 2023-2030 (US$ Mn)

TABLE 47 Global Healthcare BPO Market, by Medical Transcription BPO, By Region, 2017-2022 (US$ Mn)

TABLE 48 Global Healthcare BPO Market, by Medical Transcription BPO, By Region, 2023-2030 (US$ Mn)

TABLE 49 Global Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 50 Global Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 51 Global Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 52 Global Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 53 Global Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 54 Global Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 55 Global Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 56 Global Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 57 Global Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 58 Global Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 59 Global Healthcare BPO Market, by Region, 2017-2022 (US$ Mn)

TABLE 60 Global Healthcare BPO Market, by Region, 2023-2030 (US$ Mn)

TABLE 61 North America Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 62 North America Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 63 North America Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 64 North America Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 65 North America Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 66 North America Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 67 North America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 68 North America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 69 North America Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 70 North America Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 71 North America Healthcare BPO Market, by Country, 2017-2022 (US$ Mn)

TABLE 72 North America Healthcare BPO Market, by Country, 2023-2030 (US$ Mn)

TABLE 73 United States Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 74 United States Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 75 United States Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 76 United States Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 77 United States Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 78 United States Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 79 United States Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 80 United States Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 81 United States Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 82 United States Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 83 Canada Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 84 Canada Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 85 Canada Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 86 Canada Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 87 Canada Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 88 Canada Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 89 Canada Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 90 Canada Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 91 Canada Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 92 Canada Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 93 Mexico Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 94 Mexico Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 95 Mexico Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 96 Mexico Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 97 Mexico Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 98 Mexico Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 99 Mexico Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 100 Mexico Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 101 Mexico Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 102 Mexico Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 103 Europe Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 104 Europe Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 105 Europe Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 106 Europe Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 107 Europe Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 108 Europe Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 109 Europe Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 110 Europe Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 111 Europe Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 112 Europe Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 113 Europe Healthcare BPO Market, by Country, 2017-2022 (US$ Mn)

TABLE 114 Europe Healthcare BPO Market, by Country, 2023-2030 (US$ Mn)

TABLE 115 Germany Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 116 Germany Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 117 Germany Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 118 Germany Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 119 Germany Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 120 Germany Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 121 Germany Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 122 Germany Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 123 Germany Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 124 Germany Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 125 France Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 126 France Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 127 France Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 128 France Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 129 France Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 130 France Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 131 France Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 132 France Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 133 France Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 134 France Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 135 United Kingdom Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 136 United Kingdom Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 137 United Kingdom Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 138 United Kingdom Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 139 United Kingdom Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 140 United Kingdom Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 141 United Kingdom Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 142 United Kingdom Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 143 United Kingdom Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 144 United Kingdom Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 145 Italy Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 146 Italy Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 147 Italy Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 148 Italy Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 149 Italy Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 150 Italy Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 151 Italy Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 152 Italy Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 153 Italy Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 154 Italy Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 155 Spain Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 156 Spain Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 157 Spain Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 158 Spain Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 159 Spain Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 160 Spain Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 161 Spain Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 162 Spain Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 163 Spain Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 164 Spain Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 165 Benelux Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 166 Benelux Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 167 Benelux Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 168 Benelux Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 169 Benelux Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 170 Benelux Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 171 Benelux Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 172 Benelux Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 173 Benelux Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 174 Benelux Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 175 Russia Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 176 Russia Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 177 Russia Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 178 Russia Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 179 Russia Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 180 Russia Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 181 Russia Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 182 Russia Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 183 Russia Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 184 Russia Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 185 Rest of Europe Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 186 Rest of Europe Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 187 Rest of Europe Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 188 Rest of Europe Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 189 Rest of Europe Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 190 Rest of Europe Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 191 Rest of Europe Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 192 Rest of Europe Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 193 Rest of Europe Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 194 Rest of Europe Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 195 Asia Pacific Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 196 Asia Pacific Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 197 Asia Pacific Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 198 Asia Pacific Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 199 Asia Pacific Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 200 Asia Pacific Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 201 Asia Pacific Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 202 Asia Pacific Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 203 Asia Pacific Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 204 Asia Pacific Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 205 China Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 206 China Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 207 China Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 208 China Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 209 China Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 210 China Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 211 China Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 212 China Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 213 China Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 214 China Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 215 Japan Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 216 Japan Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 217 Japan Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 218 Japan Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 219 Japan Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 220 Japan Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 221 Japan Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 222 Japan Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 223 Japan Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 224 Japan Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 225 India Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 226 India Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 227 India Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 228 India Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 229 India Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 230 India Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 231 India Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 232 India Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 233 India Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 234 India Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 235 South Korea Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 236 South Korea Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 237 South Korea Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 238 South Korea Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 239 South Korea Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 240 South Korea Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 241 South Korea Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 242 South Korea Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 243 South Korea Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 244 South Korea Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 245 South-East Asia Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 246 South-East Asia Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 247 South-East Asia Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 248 South-East Asia Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 249 South-East Asia Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 250 South-East Asia Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 251 South-East Asia Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 252 South-East Asia Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 253 South-East Asia Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 254 South-East Asia Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 255 Rest of Asia Pacific Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 256 Rest of Asia Pacific Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 257 Rest of Asia Pacific Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 258 Rest of Asia Pacific Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 259 Rest of Asia Pacific Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 260 Rest of Asia Pacific Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 261 Rest of Asia Pacific Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 262 Rest of Asia Pacific Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 263 Rest of Asia Pacific Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 264 Rest of Asia Pacific Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 265 Latin America Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 266 Latin America Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 267 Latin America Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 268 Latin America Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 269 Latin America Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 270 Latin America Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 271 Latin America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 272 Latin America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 273 Latin America Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 274 Latin America Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 275 Brazil Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 276 Brazil Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 277 Brazil Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 278 Brazil Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 279 Brazil Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 280 Brazil Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 281 Brazil Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 282 Brazil Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 283 Brazil Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 284 Brazil Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 285 Argentina Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 286 Argentina Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 287 Argentina Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 288 Argentina Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 289 Argentina Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 290 Argentina Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 291 Argentina Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 292 Argentina Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 293 Argentina Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 294 Argentina Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 295 Rest of Latin America Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 296 Rest of Latin America Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 297 Rest of Latin America Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 298 Rest of Latin America Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 299 Rest of Latin America Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 300 Rest of Latin America Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 301 Rest of Latin America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 302 Rest of Latin America Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 303 Rest of Latin America Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 304 Rest of Latin America Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 305 Middle East Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 306 Middle East Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 307 Middle East Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 308 Middle East Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 309 Middle East Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 310 Middle East Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 311 Middle East Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 312 Middle East Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 313 Middle East Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 314 Middle East Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 315 UAE Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 316 UAE Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 317 UAE Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 318 UAE Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 319 UAE Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 320 UAE Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 321 UAE Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 322 UAE Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 323 UAE Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 324 UAE Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 325 Saudi Arabia Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 326 Saudi Arabia Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 327 Saudi Arabia Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 328 Saudi Arabia Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 329 Saudi Arabia Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 330 Saudi Arabia Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 331 Saudi Arabia Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 332 Saudi Arabia Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 333 Saudi Arabia Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 334 Saudi Arabia Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 335 Rest of Middle East Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 336 Rest of Middle East Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 337 Rest of Middle East Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 338 Rest of Middle East Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 339 Rest of Middle East Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 340 Rest of Middle East Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 341 Rest of Middle East Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 342 Rest of Middle East Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 343 Rest of Middle East Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 344 Rest of Middle East Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 345 Africa Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 346 Africa Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 347 Africa Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 348 Africa Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 349 Africa Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 350 Africa Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 351 Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 352 Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 353 Africa Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 354 Africa Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 355 South Africa Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 356 South Africa Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 357 South Africa Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 358 South Africa Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 359 South Africa Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 360 South Africa Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 361 South Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 362 South Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 363 South Africa Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 364 South Africa Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 365 Egypt Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 366 Egypt Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 367 Egypt Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 368 Egypt Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 369 Egypt Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 370 Egypt Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 371 Egypt Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 372 Egypt Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 373 Egypt Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 374 Egypt Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

TABLE 375 Rest of Africa Healthcare BPO Market, by Service Type, 2017-2022 (US$ Mn)

TABLE 376 Rest of Africa Healthcare BPO Market, by Service Type, 2023-2030 (US$ Mn)

TABLE 377 Rest of Africa Healthcare BPO Market, by Scale of Operations, 2017-2022 (US$ Mn)

TABLE 378 Rest of Africa Healthcare BPO Market, by Scale of Operations, 2023-2030 (US$ Mn)

TABLE 379 Rest of Africa Healthcare BPO Market, by End-Users, 2017-2022 (US$ Mn)

TABLE 380 Rest of Africa Healthcare BPO Market, by End-Users, 2023-2030 (US$ Mn)

TABLE 381 Rest of Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2017-2022 (US$ Mn)

TABLE 382 Rest of Africa Healthcare BPO Market, by Services Level Agreements (SLAs) and Contract Models, 2023-2030 (US$ Mn)

TABLE 383 Rest of Africa Healthcare BPO Market, by Specialized Services, 2017-2022 (US$ Mn)

TABLE 384 Rest of Africa Healthcare BPO Market, by Specialized Services, 2023-2030 (US$ Mn)

Frequently Asked Questions

What is the current size of the global healthcare BPO market?

The global healthcare BPO market was valued at USD 297458.5 Million in 2022.

What is the expected growth rate of the healthcare BPO market between 2023 and 2030?

The healthcare BPO market is expected to grow at a CAGR of 10.1% between 2023 and 2030, reaching USD 642280.8 Million in 2030.

Which segment is leading the market share in terms of service type?

Medical billing and coding are the leading segment by service type, holding over 30% share in value in 2022.

Which specialized services segment governs the demand for healthcare BPO in the world?

The healthcare analytics BPO segment governs the global demand for healthcare BPO, holding a massive share of over 32% in 2022.

Which end-user segment will post the highest CAGR in the forecast period?

The health insurance companies segment will post the highest CAGR over the projection period.

Which region is fueling the growth of the healthcare BPO industry?

With more than one-third of the market in 2022, North America is driving the expansion of the healthcare BPO industry.

Who are the major players in the global healthcare BPO market?

The top players include Genpact Ltd, Tata Consultancy Services Ltd, Accenture, Infosys BPM Limited, Wipro, Invensis Technologies Pvt Ltd, R1 RCM Inc, Cognizant, GeBBS Healthcare Solutions, IQVIA, and Others.

What are the major market drivers of the healthcare BPO industry?

The major market drivers of the healthcare BPO industry are the need for healthcare providers to reduce operational costs, the increasing complexity of healthcare processes, the demand for specialized expertise, and the rapid adoption of healthcare technology.

What are the major market restraints of the healthcare BPO industry?

The major market restraints of the healthcare BPO industry are concerns related to data security and privacy, quality and accuracy challenges in outsourced processes, and the strict regulatory environment, such as HIPAA compliance requirements.

What are the major market opportunities of the healthcare BPO industry?

The major market opportunities of the healthcare BPO industry encompass the rising demands for telehealth support and virtual services, as well as the expansion of clinical research and pharmaceutical outsourcing services, driven by the need for efficient drug development and the adoption of telemedicine.

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