- In the event of any technical issue with the report, we offer a 50% refund to our clients.
- To avail the refund, the client needs to provide feedback or scope of improvement regarding the technical issue they encountered.
- The feedback should clearly outline the specific technical problem and provide suggestions for improvement.
- Once the feedback is received and verified, we will initiate the 50% refund process.
- The refund will be processed through the same payment method used for the original purchase.
- The client must notify us within a specified timeframe, typically within 7 days of receiving the report, to be eligible for the refund.
- The refund is applicable only for technical issues directly related to the report content or format.
- Refunds will not be provided for general dissatisfaction or changes in the client’s business requirements.
- Credence Research reserves the right to assess and validate the technical issues reported before approving the refund.
- Our aim is to ensure customer satisfaction and provide a high-quality report, and we appreciate client feedback to help us improve our services.
