The global casino management systems market is presumed to grow at a double-digit CAGR during the forecast period of 2018–2026. Modern casinos are changing rapidly with the evolving digital habits of consumers. The casino industry is one of those industries that primarily focuses on customer retention rather than acquiring new customers. The industry leverages the support of IT solutions and services for tracking the real-time activities of customers as well as employees. A thriving casino industry coupled with the need for streamlining operations and management activities at modern casino facilities is driving demand for casino management systems across the globe. Because the transactions on the casino floor are monetary in nature, casinos require dependable security and surveillance solutions. In addition to reliable security, casino management solutions are also used for maintaining databases and for data analysis.
Casino owners tend to rely extensively on IT services and solutions for not only security and surveillance but also for ensuring efficient operations and maintenance of the number of assets and equipment installed. The manufacturers are helping casinos manage their processes more efficiently by developing state-of-the-art systems. The online, interactive form of commercial gambling is helping casinos organize their business assets and manage tasks cost-effectively.
The casino management systems market is mainly driven by increased digitization, a rapidly growing gaming industry, and significant growth in international tourism. Furthermore, people’s interest in casinos has grown as gambling acceptance has grown, particularly in Asia Pacific and Europe. The market is experiencing incremental growth in these regions as the government authorities are accepting gambling practices in exchange for levying heavy tax regulations. The rising need for reliable security and surveillance is also fueling the market growth. In order to limit the risks of security breaches, casino owners worldwide are increasingly deploying casino management systems in their casinos. Thus, the market is expected to witness strong growth during the forecast period (2018–2026).
The global casino management system market is segmented on the following basis:
- Security and Surveillance
- Operational Management
- Others (marketing and promotions, etc.)
- Small and medium casinos
- Large Casinos
- North America
- Rest of Europe
- Rest of Asia-Pacific
- Latin America
- Rest of Latin America
- Middle East and Africa
- GCC Countries
- South Africa
- Rest of Middle East and Africa
Key players identified for the casino management system market include, but are not limited to:
Advansys Limited, Agilsys, Inc., Avigilon, Ensico Group, HCONN, Inc., Honeywell International, Inc., KONAMI, LGS Casino Management Systems, Micros Systems (Oracle), Next Level Security Systems, Wavestore, and Scientific Games, among others.