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Web Real-Time Communication Market By Type (Solution, Service), By Service (Consulting, Implementation, Integration, Support), By Application (Social Networking, Gaming, Voice Calling, Video Conferencing, Others), By End-User Vertical (BFSI, Public Sector, Healthcare, Transportation, Manufacturing, Media & Entertainment, It & Telecom, Energy & Utility, Retail) – Growth, Share, Opportunities & Competitive Analysis, 2016 – 2023

The growing focus of enterprises to enhance the overall customer interaction experience is one of the major drivers boosting the growth of the WebRTC market. Also, the widening application area of WebRTC solutions in the BFSI and public sectors is driving the adoption of WebRTC-enabled solutions and services.

Further, increasing demand for real-time communication and an increasing number of social networking and internet users are expected to support the growth of the WebRTC market over the forecast period. However, a lack of awareness among end-users regarding the benefits of WebRTC solutions and services is hampering the market's growth. Additionally, inefficient network infrastructure in developing regions is impeding the adoption of WebRTC solutions and services.

Report Scope

This report analyses the global WebRTC market in terms of type, service, application, end-user vertical, and geography. The global WebRTC market has been segmented based on type into solutions and services. On the basis of service, the global WebRTC market is segmented into consulting, implementation, integration, and support. Based on application, the market is bifurcated into social networking, gaming, voice calling, 

video conferencing, and others. The end-user segment includes BFSI, the public sector, healthcare, transportation, manufacturing, media & entertainment, IT & telecom, energy & utility, and retail. The global WebRTC market covers major geographies such as North America, Europe, Asia Pacific, and the Rest of the World.

1.1 Report Description

Purpose of the Report

The purpose of this strategic research study titled "Global WebRTC Market: Growth, Share, Opportunities, and Competitive Analysis, 2016–2023" is to offer industry investors, company executives, and industry participants in-depth insights to enable them to make informed strategic decisions related to the opportunities in the global WebRTC market.

Target Audience

  • Industry Investors
  • WebRTC Solution Providers
  • WebRTC Service Providers

On the basis of end-user, the global WebRTC market is categorized into the following segments:

  • BFSI
  • Public Sector
  • Healthcare
  • Transportation
  • Manufacturing
  • Media & Entertainment
  • IT & Telecom
  • Energy and Utility
  • Retail

Among end users, in terms of value, the BFSI segment dominated the global WebRTC market in 2015. The segment accounted for over 20% market share and is projected to expand at a significant CAGR over the forecast period. At present, banks, insurance companies, and financial institutions are consistently investing in the deployment of WebRTC mobile applications to offer enhanced customer services.

This, in turn, is fueling the growth of the market in the BFSI sector. However, the retail sector is expected to witness the highest CAGR over the forecast period. The rising number of WebRTC-enabled online portals in the retail sector is boosting the market growth in the sector.

On the basis of service, the global WebRTC market is categorized into the following sub-segments:

  • Consulting
  • Implementation
  • Integration
  • Support

Among services, implementation was the largest sub-segment, constituting over 40% of the overall market in 2015. The demand for implementation services is rising at a significant rate as end-user organizations are increasingly deploying real-time communication solutions on their websites. Additionally, the support services sub-segment is anticipated to exhibit the fastest growth in terms of revenue over the forecast period.

On the basis of application, the global WebRTC market is categorized into the following segments:

  • Social Networking
  • Gaming
  • Voice Calling
  • Video Conferencing
  • Others

Among application segments, the video conferencing segment is projected to hold a major chunk of overall WebRTC market revenue over the forecast period. In 2015, the segment accounted for over 40% of the overall market share. The increasing deployment of WebRTC solutions by contact centers in key end-user segments is driving market growth. However, social networking is expected to emerge as one of the fastest-growing segments due to the increasing penetration of the internet across the globe.

On the basis of geography, the global WebRTC market is segmented into the following regions and countries:

  • North America
  • U.S.
  • Canada
  • Europe
  • United Kingdom
  • France
  • Germany
  • Rest of Europe
  • Asia Pacific
  • Japan
  • China
  • India
  • Rest of Asia Pacific
  • Rest of the World
  • Latin America
  • Middle East and Africa

In 2015, North America dominated the global WebRTC market in terms of revenue generation. In the same year, the region accounted for more than 35% of the market. This is mainly driven by the rising demand for cost-effective browser-based communication solutions by contact centers in the BFSI and retail sectors.

Europe and Latin America collectively accounted for over 30% of overall WebRTC in 2015. However, the WebRTC market in the Asia Pacific is projected to expand at the highest CAGR over the forecast period, 2016–2023. This growth is mainly attributed to the increasing number of social media and Internet users in the region.

Frequently Asked Questions:

The market for Web Real-Time Communication Market is expected to reach US$ XX Bn By 2023.

The Web Real-Time Communication Market is expected to see significant CAGR growth over the coming years, at 40%.

The report is forecasted from 2016-2023.

The base year of this report is 2015.

Avaya Inc., Google Inc., Huawei Technologies Co. Ltd., Mitel Networks Corporation are some of the major players in the global market.

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Trusted By
Godaddy
Published Date:  Jan 2017
Category:  Technology & Media
Report ID:   58320
Report Format:   PDF
Pages:   120
Rating:    4.3 (60)
Delivery Time: 24 Hours to 48 Hours   
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