Home / Outsourcing Services / Recruitment Process Outsourcing (RPO) Market By Engagement (On-Demand RPO, End-To-End RPO), By Industry Vertical (BFSI, IT & Telecommunication, ITES & BPO, Healthcare, Manufacturing & Heavy Industries) - Growth, Share, Opportunities & Competitive Analysis, 2015 - 2022

Recruitment Process Outsourcing (RPO) Market By Engagement (On-Demand RPO, End-To-End RPO), By Industry Vertical (BFSI, IT & Telecommunication, ITES & BPO, Healthcare, Manufacturing & Heavy Industries) - Growth, Share, Opportunities & Competitive Analysis, 2015 - 2022

Published: Mar 2016 | Report Code: 57719-03-16

Recruitment process outsourcing (RPO) refers to a segment of business process outsourcing (BPO) industry wherein the entire or partial recruitment tasks of an organization is transferred to a third-party vendor. The RPO services offered by the vendors primarily include candidate screening, offer execution, job posting and other important activities in the recruitment process. RPO should not be confused with the staffing services, in which case the former includes proficient management of recruitment processes and responsibility of results.
RPO enables the client organization focusing on their core businesses with substantial reduction in overheads. The market for recruitment process outsourcing (RPO) is broadly segmented on the basis of engagement models and industry verticals. On the basis of engagement models, the market is segment into on-demand and end-to-end RPO. Further, the market is segmented on the basis of industry verticals into BFSI, IT & telecommunication, IT enabled services & BPO, healthcare, manufacturing & heavy industries and others. The others segment primarily comprises retail, education and utilities. The recruitment process outsourcing market worldwide accounted for revenue of US$ 3,537.2 Mn in 2014. The market is projected to expand with a CAGR of 14.4% during the forecast period from 2015 to 2022.

Recruitment Process Outsourcing (RPO) Market Segmentation:

Recruitment Process Outsourcing (RPO) Market, by Engagement Type

  • On-demand RPO
  • End-to-end RPO

Recruitment Process Outsourcing (RPO) Market, by End-use Industry

  • Banks, Financial Services and Insurance (BFSI)
  • IT & Telecommunication
  • ITeS & BPO
  • Healthcare
  • Manufacturing & Heavy Industries
  • Others (Retail, Education, Utilities etc.)

Recruitment Process Outsourcing (RPO) Market, by Geographic Region

  • North America
    • U.S.
    • Rest of North America
  • Europe
    • EU7 (U.K., Spain, Italy, Germany, France, Belgium and the Netherlands)
    • CIS Countries
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australasia
    • Rest of Asia Pacific
  • Rest of the World
    • Middle East & Africa (MEA)
    • Latin America

1.1    Report Description

Purpose of the Report
The purpose of this strategic research study titled “Global Recruitment Process Outsourcing Market- Growth, Share, Opportunities and Competitive Analysis, 2015 – 2022” is to offer industry investors, company executives, and industry participants with in-depth insights to enable them make informed strategic decisions related to the opportunities in the global recruitment process outsourcing market.

Target Audience

  • Industry Investors
  • Recruitment Process Outsourcing Vendors
  • HR Outsourcing Vendors
  • End-users

USPs and Key Offerings
The report titled “Global Recruitment Process Outsourcing Market- Growth, Share, Opportunities and Competitive Analysis, 2015 – 2022” offers strategic insights of the global recruitment process outsourcing market along with the market size and estimates for the duration 2013 to 2022. The said research study covers in-depth analysis of multiple market segments based on engagement models, industry verticals and cross-sectional study across different geographies. In order to help strategic decision makers, the report also includes competitive profiling of the leading recruitment process outsourcing solutions vendors, their SCOT (Strength, Challenges, Opportunities and Weaknesses) analysis, market positioning and key developments. Other in-depth analysis provided in the report includes:

  • Current and future market trends to justify the forthcoming attractive markets within the recruitment process outsourcing industry
  • Market fuelers, market impediments, and their impact on the market growth
  • In-depth competitive environment analysis
  • Value Chain Analysis
  • Trailing 2-Year market size data (2013 – 2014)
  • SRC (Segment-Region-Country) Analysis

Overall, the research study provides a holistic view of the global recruitment process outsourcing market, offering market size and estimates for the period from 2015 to 2022, keeping in mind the above mentioned factors.

Chapter 1 Preface
1.1 Report Description
1.1.1 Purpose of the Report
1.1.2 Target Audience
1.1.3 USP and Key Offerings
1.2 Research Scope
1.3 Research Methodology
1.3.1 Phase I – Secondary Research
1.3.2 Phase II – Primary Research
1.3.3 Phase III – Expert Panel Review
1.3.4 Assumptions
1.3.5 Approach Adopted

Chapter 2 Executive Summary
2.1 Market Snapshot: Global Recruitment Process Outsourcing Market
2.2 Global Recruitment Process Outsourcing Market, By Engagement Model
2.3 Global Recruitment Process Outsourcing Market, By Industry Vertical
2.4 Global Recruitment Process Outsourcing Market, By Geography

Chapter 3 Market Dynamics
3.1 Recruitment Process Outsourcing Market Overview
3.1.1 Global Recruitment Process Outsourcing Market Revenue AND Growth, 2013 – 2022, (US$ Mn) (%)
3.2 Market Inclination Insights
3.2.1 Acquisition and partnerships with other market players
3.2.2 Focus on specialization
3.2.3 Targeting Asia Pacific and North America
3.2.4 Extensive use of social media and ‘Headhunting’
3.3 Market Dynamics
3.3.1 Market Drivers
3.3.1.1 Superior Advantages of Recruitment Process Outsourcing over In-house Process
3.3.1.2 Rising economic development in Asia Pacific
3.3.2 Market Growth Inhibitors
3.3.2.1 Hesitance towards adoption of RPO service
3.3.3 Opportunities
3.4 See-Saw Analysis
3.4.1 Impact Analysis of Drivers and Restraints
3.5 Attractive Investment Proposition
3.6 Market Positioning of Key Recruitment Process Outsourcing Vendors

Chapter 4 Global Recruitment Process Outsourcing Market Analysis, By Engagement Model
4.1 Pac-Man Analysis
4.1.1 Global Recruitment Process Outsourcing Market Revenue Share, By Engagement Model, 2014 & 2022 (% Value)
4.2 On-demand RPO
4.3 End-to-end RPO

Chapter 5 Global Recruitment Process Outsourcing Market Analysis, By Industry Vertical
5.1 Tornado Analysis
5.1.1 Global Recruitment Process Outsourcing Market Revenue Share, By Industry Vertical, 2014 & 2022 (% Value)
5.2 Banks, Financial Services and Insurance (BFSI)
5.3 IT & Telecommunication
5.4 ITeS & BPO
5.5 Healthcare
5.6 Manufacturing & Heavy Industries
5.7 Others (Retail, Education, Utilities etc.)

Chapter 6 North America Recruitment Process Outsourcing Market Analysis
6.1 Overview
6.1.1 North America Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
6.2 North America Recruitment Process Outsourcing Market Analysis, By Engagement Model, 2013 – 2022 (US$ Mn)
6.2.1 SRC Analysis
6.3 North America Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
6.3.1 SRC Analysis
6.4 North America Recruitment Process Outsourcing Market Analysis, By Region, 2013 – 2022 (US$ Mn)
6.4.1 SRC Analysis

Chapter 7 Europe Recruitment Process Outsourcing Market Analysis
7.1 Overview
7.1.1 Europe Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
7.2 Europe Recruitment Process Outsourcing Market Analysis, By Engagement Model, 2013 – 2022 (US$ Mn)
7.2.1 SRC Analysis
7.3 Europe Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
7.3.1 SRC Analysis
7.4 Europe Recruitment Process Outsourcing Market Analysis, By Region, 2013 – 2022 (US$ Mn)
7.4.1 SRC Analysis

Chapter 8 Asia Pacific Recruitment Process Outsourcing Market Analysis
8.1 Overview
8.1.1 Asia Pacific Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
8.2 Asia Pacific Recruitment Process Outsourcing Market Analysis, By Engagement Model, 2013 – 2022 (US$ Mn)
8.2.1 SRC Analysis
8.3 Asia Pacific Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
8.3.1 SRC Analysis
8.4 Asia Pacific Recruitment Process Outsourcing Market Analysis, By Region, 2013 – 2022 (US$ Mn)
8.4.1 SRC Analysis

Chapter 9 Rest of the World (RoW) Recruitment Process Outsourcing Market Analysis
9.1 Overview
9.1.1 RoW Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
9.2 RoW Recruitment Process Outsourcing Market Analysis, By Engagement Model, 2013 – 2022 (US$ Mn)
9.2.1 SRC Analysis
9.3 RoW Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
9.3.1 SRC Analysis
9.4 RoW Recruitment Process Outsourcing Market Analysis, By Region, 2013 – 2022 (US$ Mn)
9.4.1 SRC Analysis

Chapter 10 Company Profiles
10.1 Alexander Mann Solutions
10.1.1 Alexander Mann Solutions: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.2 ManpowerGroup Solutions
10.2.1 ManpowerGroup Solutions: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, Recent Developments)
10.3 Hudson Global, Inc.
10.3.1 Hudson Global, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, Recent Developments)
10.4 Kenexa Corporation (an IBM Company)
10.4.1 Kenexa Corporation (an IBM Company): Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.5 Randstad Holdings NV
10.5.1 Randstad Holdings NV: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, Recent Developments)
10.6 ADP, LLC
10.6.1 ADP, LLC: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.7 Atterro Human Capital Group
10.7.1 Atterro Human Capital Group: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.8 Accolo, Inc.
10.8.1 Accolo, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.9 Kelly Outsourcing and Consulting Group
10.9.1 Kelly Outsourcing and Consulting Group: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.10 Cielo, Inc.
10.10.1 Cielo, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.11 Futurestep (a Korn Ferry company)
10.11.1 Futurestep (a Korn Ferry company): Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
10.12 Hays Plc.
10.12.1 Hays Plc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)

List Of Table :

TABLE 1 Market Snapshot: Global Recruitment Process Outsourcing Market
TABLE 2 Impact Indicators
TABLE 3 Impact Analysis of Drivers and Restraints
TABLE 4 North America Recruitment Process Outsourcing Market Revenue, By Engagement Model, 2013 – 2022 (US$ Mn)
TABLE 5 North America Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
TABLE 6 North America Recruitment Process Outsourcing Market Revenue, By Region, 2013 – 2022 (US$ Mn)
TABLE 7 Europe Recruitment Process Outsourcing Market Revenue, By Engagement Model, 2013 – 2022 (US$ Mn).
TABLE 8 Europe Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
TABLE 9 Europe Recruitment Process Outsourcing Market Revenue, By Region, 2013 – 2022 (US$ Mn)
TABLE 10 Asia Pacific Recruitment Process Outsourcing Market Analysis, by Engagement Model, 2013 – 2022 (US$ Mn)
TABLE 11 Asia Pacific Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
TABLE 12 Asia Pacific Recruitment Process Outsourcing Market Revenue, By Region, 2013 – 2022 (US$ Mn)
TABLE 13 RoW Recruitment Process Outsourcing Market Analysis, by Engagement Model, 2013 – 2022 (US$ Mn)
TABLE 14 RoW Recruitment Process Outsourcing Market Analysis, by Industry Vertical, 2013 – 2022 (US$ Mn)
TABLE 15 RoW Recruitment Process Outsourcing Market Revenue, By Region, 2013 – 2022 (US$ Mn)
TABLE 16 Alexander Mann Solutions: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, Recent Developments)
TABLE 17 ManpowerGroup Solutions: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, , Recent Developments)
TABLE 18 Hudson Global, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, Recent Developments)
TABLE 19 Kenexa Corporation (an IBM Company): Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, Recent Developments)
TABLE 20 Randstad Holdings NV: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, , Recent Developments)
TABLE 21 ADP, LLC: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
TABLE 22 Atterro Human Capital Group: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
TABLE 23 Accolo, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
TABLE 24 Kelly Outsourcing and Consulting Group: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
TABLE 25 Cielo, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
TABLE 26 Futurestep (a Korn Ferry company): Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)
TABLE 27 Hays Plc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, , Recent Developments)

List Of Figure :

FIG 1 Global Recruitment Process Outsourcing Market: Research Methodology
FIG 2 Top-Down and Bottom Up Approach
FIG 3 Global Recruitment Process Outsourcing Market, By Engagement Model, 2014 (US$ Mn)
FIG 4 Global Recruitment Process Outsourcing Market, By Industry Vertical, 2014 (US$ Mn)
FIG 5 Global Recruitment Process Outsourcing Market, By Geography, 2014 (US$ Mn)
FIG 6 Global Recruitment Process Outsourcing Market Revenue AND Growth, 2013 – 2022, (US$ Mn) (%)
FIG 7 Graduates Addition to the Talent Pool in India (Mn)
FIG 8 See-Saw Analysis: Global Recruitment Process Outsourcing Market
FIG 9 Attractive Investment Proposition
FIG 10 Market Positioning of Key Recruitment Process Outsourcing Vendors, 2015
FIG 11 Global Recruitment Process Outsourcing Market Revenue Share, By Engagement Model, 2014 & 2022 (% Value)
FIG 12 Global On-demand RPO Market Revenue, 2013 – 2022 (US$ Mn)
FIG 13 Global End-to-end RPO Market Revenue, 2013 – 2022 (US$ Mn)
FIG 14 Global Recruitment Process Outsourcing Market Revenue Share, By Industry Vertical, 2014 & 2022 (% Value)
FIG 15 Global RPO Market Revenue in BFSI, 2013 – 2022 (US$ Mn)
FIG 16 Global RPO Market Revenue in IT & Telecommunication, 2013 – 2022 (US$ Mn)
FIG 17 Global RPO Market Revenue in ITeS & BPO, 2013 – 2022, (US$ Mn)
FIG 18 Global RPO Market Revenue in Healthcare, 2013 – 2022, (US$ Mn)
FIG 19 Global RPO Market Revenue in Manufacturing & Heavy Industries, 2013 – 2022, (US$ Mn)
FIG 20 Global RPO Market Revenue in Others, 2013 – 2022, (US$ Mn)
FIG 21 North America Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
FIG 22 Europe Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
FIG 23 Asia Pacific Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)
FIG 24 RoW Recruitment Process Outsourcing Market Revenue, 2013 – 2022, (US$ Mn)

Engagement Model Segmentation Analysis
Based on the engagement models, the global recruitment process outsourcing (RPO) market is segmented into following categories

  • On-demand RPO
  • End-to-end RPO

Recruitment Process Outsourcing (RPO) Market

In 2014, the global recruitment process outsourcing market was dominated by the on-demand engagement model segment. The segment accounted for a market share, in terms of revenue, of more than 3/4th of the total market worldwide. On-demand engagement model includes partial transfer of the recruitment processes to a third-party RPO vendor. This enables the client organization to have necessary control over their recruitment process along with reduction in internal costs. On-demand engagement model is so far the most preferred type of engagement majorly due to its flexibility, scalability and low cost.
Another major factor responsible for the dominance of on-demand RPO segment is hesitance of business organizations towards RPO. Most of the organizations are hesitant towards transferring all of their recruitment processes to the RPO vendor. Thus, the segment is expected to retain its dominant position in the market in the coming years. Nevertheless, with growing adoption and confidence over RPO service, the demand for end-to-end RPO is expected to soar substantially in the coming years. End-to-end RPO model comprises the entire service package including all of the recruitment processes of any organization. This enables the client organization to transfer their entire recruitment processes to RPO vendor thereby focusing on their core business operations.

The global recruitment process outsourcing (RPO) market is segmented, on the basis of geographical regions, as per the following regions and countries.

  • North America
    • U.S.
    • Rest of North America
  • Europe
    • EU7
    • CIS
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australasia
    • Rest of Asia Pacific
  • Rest of the World
    • Middle East and Africa
    • Latin America


Recruitment Process Outsourcing (RPO) Market 

In 2014, the global recruitment process outsourcing (RPO) market was dominated by North America accounting for over 40% of the total market revenue. North America is among the first adopters of RPO services with strong penetration in small and medium as well as large enterprises. Additionally, due to presence of large number of major RPO vendors in the region, North America is predicted to hold its dominant position in the global market throughout the forecast period.

Further, Europe accounts for the second largest share, in terms of revenue, in the global RPO market. The market growth is mainly driven from countries such as the U.K., Germany, France and the Netherlands. Russia is among the most promising markets for RPO in Europe.

Asia Pacific is expected to emerge as the highest growing market for RPO services in the coming years. The RPO market is largely dependent upon regional economic growth and labor market. Countries such as China, India and some of the Southeast Asia countries are promising economies with large labor markets. Thus, the RPO market growth is largely expected from these countries in the coming years.

On the basis of industry vertical, the recruitment process outsourcing (RPO) market is categorized into following verticals:

  • Banks, Financial Services and Insurance (BFSI)
  • IT & Telecommunication
  • IT enabled Services (ITeS) & Business Process Outsourcing (BPO)
  • Healthcare
  • Manufacturing & heavy Industries
  • Others (Retail, Education, Utilities etc.)

Recruitment Process Outsourcing (RPO) Market 

The global recruitment process outsourcing market was dominated by the IT & telecommunication industry segment in 2014. The segment accounted for a market share, in terms of revenue, of more than one fourth of the total market. IT & telecommunication is among the most vibrant industries in terms of recruitment behavior. With presence of large number of companies in the industry along with high competition among the candidates, most of the companies are turning towards adopting RPO solutions with an aim of achieving productive recruitment. Additionally, IT companies are among the first victims of economic downturn consequences and hence constantly put in efforts to reduce their overheads. As a result, large number of companies are now adopting RPO services rather than having internal panel. Thus, the segment is estimated to retain its dominant position in the market throughout the forecast period. ITeS and BPO segment accounts for the second largest share, in terms of revenue, and is expected to retain its position during the forecast period. Further, the healthcare segment is expected to emerge as the fastest growing segment, in terms of RPO adoption, in the coming years. Penetration of RPO in healthcare is mainly expected from the U.S., Southeast Asia and the Middle East countries.

Hismation: Recruitment Process Outsourcing (RPO)
Recruitment process outsourcing (RPO) is among the most promising emerging industries in the recruitment sector. It refers to a segment of business process outsourcing wherein an employer (client organization) hands over all or some of their recruitment processes to an external service provider. Recruitment process outsourcing should not be confused with staffing which simply includes recruiting, positioning and overseeing the employees in client organisation. On the contrary, RPO service providers work along with their client organization’s recruitment process, as a whole. Another significant difference is the RPO service provider bearing responsibility of their recruitment results. Additionally, rather than promoting its own brand, an RPO service provider focuses on endorsing its client’s brand which in turn becomes beneficial for its client. RPO service providers may offer following recruitment processes to their clients:

  • Job analysis
  • Candidate sourcing
  • Recruitment process mapping
  • Recruitment training
  • Recruitment/technology consulting
  • Third-party vendor management

The recruitment process outsourcing market has been in existence since early 2000’s with major service adoption in the U.S. The concept of RPO hails from the human resource outsourcing (HRO) service which was introduced in early 1980’s. The most prominent services offered by the HRO companies were taxes, benefits and payroll handling. However, business organizations still faced the challenges of cost as well as difficulty in hiring skilled personnel. In the course of time, as business organizations started shifting more towards outsourcing their processes, the idea of recruitment process outsourcing gained momentum. Initially, RPO service only included gathering list of suitable candidates from the RPO vendors. This however, did not help much organizations in reducing their overheads. With increasing competition in the labor market, significant number of business organizations started outsourcing their recruitment processes to RPO vendors. As a result, the market for recruitment process outsourcing has witnessed substantial growth worldwide in the past few years. Due to less costs coupled with credibility of the service, the demand for RPO is expected to rise extensively in the coming years.

On the basis of engagement model, the most popular models considered under the scope of this report are:

  • On-demand RPO
  • End-to-end RPO

On-demand RPO refers to an engagement model wherein the client organizations transfers some of its recruitment processes to the RPO vendor. This is the most flexible mode of engagement with minimal cost. As per the term, the RPO vendors extend service to their client depending upon the requirement. On the other hand, end-to-end model comprises outsourcing the entire recruitment process to the RPO vendor. Currently, the on-demand RPO model accounts for the largest share, in terms of revenue and adoption, worldwide. Although RPO has become popular enough for business organizations across the globe, most of these organizations still prefer outsourcing part of their recruitment processes to the RPO vendors. Due to hesitance towards outsourcing the entire processes, the solution is less popular. Nevertheless, with increasing adoption of outsourced services globally, coupled with reduced costs, the demand for end-to-end RPO model is expected to surge substantially in the coming years.

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