Home / IT & Telecom / Field Service Management Market By Component (Solution, Service), By Deployment Model (On-premise, Cloud-based), By Organization Size (Large Enterprises, Small And Medium-Sized Enterprises), By End-User (IT Enabled, Healthcare, Energy & Utilities, Manufacturing, Construction And Real Estate, Transportation And Logistics) - Growth, Future Prospects And Competitive Analysis, 2019 - 2027

Field Service Management Market By Component (Solution, Service), By Deployment Model (On-premise, Cloud-based), By Organization Size (Large Enterprises, Small And Medium-Sized Enterprises), By End-User (IT Enabled, Healthcare, Energy & Utilities, Manufacturing, Construction And Real Estate, Transportation And Logistics) - Growth, Future Prospects And Competitive Analysis, 2019 - 2027

Published: Dec 2019 | Report Code: 60107-12-19

Growing Adoption of Cloud Based Technology to Boost the Field Service Management Market

The field service management market worldwide is expected to grow with a CAGR of 18.0% during the forecast period from 2019 to 2027, starting from US$ 3.01 Bn in 2018. Increasing adoption for cloud-based field service management solutions and mounting demand for agility for quick solutions shall drive the field service management market. Field service management is a tool used for operational efficiencies in organizations. It enables the integration of accounting, billing, distribution and servicing. It offers real time communication in a working environment. Due to varied benefits, we expect that the field service management market will show significant growth during the forecast period.

Market Synopsis

Field Service Management Market

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Cloud-Based will led the Market

The cloud-based deployment type segment shall lead the field service management market during the forecast period. Owing to increased adoption of software-as-a-service (SaaS) over the traditional premise based software, the cloud-based deployment type is set to grow. Coupled by the need for fast and better service, the cloud-based software segment is set to grow. Further, the cloud-based software offer convenience and flexibility to operate a business. It offers remote access, security and data backup. Thus, we expect that the cloud-based deployment type segment will be the largest revenue sharing segment during the forecast period.

Field Service Management Market

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Asia Pacific to Grow Significantly during the Forecast Period

In 2018, North America dominated the market with more than 1/3rd of the total revenue. Due to the presence of advanced communication devices in the market, the revenue for the field service management market shall grow consistently over the forecast period. Further, Asia Pacific is expected to grow rapidly during the forecast period. The growth in the e-commerce segment in the region shall drive the need for field service management solutions. Further, the presence of large number of small and medium enterprises shall support the market in the region. As a result, we expect that Asia Pacific region will be the fastest growing region throughout the forecast period.

Field Service Management Market

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Some of the prominent players operating in the field service management market Oracle, Microsoft, IFS, ClickSoftware, ServiceMax, Astea, Comarch, SAP SE, Salesforce, Trimble, Infor, OverIT, ServicePower, FieldAware, GEOCONCEPT, FieldEZ, and Zinier among others.

Field Service Management Market

Historical & Forecast Period

This research report presents the analysis of each segment from 2017 to 2027 considering 2018 as the base year for the research. Compounded Annual Growth Rate (CAGR) for each respective segments calculated for the forecast period from 2019 to 2027.

Report Scope by Segments

The field service management market report provides market size and estimates based on market dynamics and key trends observed in the industry. The report provides a holistic view of global field service management market based on component, deployment model, organization size, end-user and geography. Key segments covered in the report are as follows:

ATTRIBUTE DETAILS
Research Period  2017-2027
Base Year 2018
Forecast Period  2019-2027
Historical Year  2017
Unit  USD Billion
Segmentation

 Component (2017–2027; US$ Bn)
 • Solution
 • Service

 Deployment Model (2017–2027; US$ Bn)
 • On-Premise
 • Cloud-based

 Organization Size (2017–2027; US$ Bn)
 • Large Enterprises
 • Small and Medium-sized Enterprises (SMEs)

 End-User (2017–2027; US$ Bn)
 • IT Enabled Services
 • Healthcare
 • Energy & Utilities
 • Manufacturing
 • Construction and Real estate
 • Transportation and Logistics

 Geography Segment (2017–2027; US$ Bn)
 • North America (U.S., Rest of North America)
 • Europe (U.K., Germany, France, Rest of Europe)
 • Asia Pacific (China, Japan, India, Rest of Asia Pacific)
 • Rest of the World (Middle East & Africa, Latin America)

 

Key questions answered in this report

  • What was the market size of field service management in 2018 and forecast up to 2027?
  • Which is the largest regional market for field service management?
  • What are the major trends followed in overall field service management across different regions?
  • Who are the key field service management companies leading the market?
  • What are the key strategies adopted by the leading field service management companies in market?

Unique data points of this report

  • Recent trends across different regions in terms of adoption of field service management across various applications
  • Notable developments going on in field service management market
  • Attractive investment proposition for segments as well as geography
  • Comparative scenario for all the segments for years 2018 (actual) and 2027 (forecast)

1. Preface
1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. USP and Key Offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Phase I – Secondary Research
1.3.2. Phase II – Primary Research
1.3.3. Phase III – Expert Panel Review
1.3.4. Approach Adopted
1.3.4.1. Top-Down Approach
1.3.4.2. Bottom-Up Approach
1.3.5. Assumptions
1.4. Market Segmentation

2. Executive Summary
2.1. Market Snapshot: Global FSM Market
2.2. Global FSM Market, by Component, 2018 (US$ Bn)
2.3. Global FSM Market, by Deployment Model, 2018 (US$ Bn)
2.4. Global FSM Market, by Organization Size, 2018 (US$ Bn)
2.5. Global FSM Market, by End-User, 2018 (US$ Bn)
2.6. Global FSM Market, by Geography, 2018 (US$ Bn)

3. Market Dynamics
3.1. Introduction
3.1.1. Global FSM Market Value, 2017-2027, (US$ Bn)
3.2. Market Dynamics
3.2.1. Market Drivers
3.2.2. Market Restraints
3.3. Attractive Investment Proposition, by Geography, 2018
3.4. Market Positioning of Key Players, 2018
3.4.1. Major Strategies Adopted by Key Players

4. Global Field Service Management (FSM) Market, by Component , 2017-2027 (US$ Bn)
4.1. Overview
4.2. Solution
4.3. Service

5. Global Field Service Management (FSM) Market, by Deployment Model , 2017-2027 (US$ Bn)
5.1. Overview
5.2. On-premise
5.3. Cloud-based

6. Global Field Service Management (FSM) Market, by Organization Size , 2017-2027 (US$ Bn)
6.1. Overview
6.2. Large Enterprises
6.3. Small and medium-sized Enterprises (SMEs)

7. Global Field Service Management (FSM) Market, by End-User , 2017-2027 (US$ Bn)
7.1. Overview
7.2. IT Enabled
7.3. Healthcare
7.4. Energy & Utilities
7.5. Manufacturing
7.6. Construction and Real Estate
7.7. Transportation and Logistics

8. North America Field Service Management (FSM) Market Analysis, 2017-2027 (US$ Bn)
8.1. Overview
8.1.1. North America FSM Market Value and Growth, 2017-2027, (US$ Bn)
8.2. North America FSM Market Value, By Component, 2017-2027 (US$ Bn)
8.2.1. Market Analysis
8.3. North America FSM Market Value, By Deployment Model, 2017-2027 (US$ Bn)
8.3.1. Market Analysis
8.4. North America FSM Market Value, By Organization Size, 2017-2027 (US$ Bn)
8.4.1. Market Analysis
8.5. North America FSM Market Value, By End-User, 2017-2027 (US$ Bn)
8.5.1. Market Analysis
8.6. North America FSM Market Value, By Region/Country, 2017-2027 (US$ Bn)
8.6.1. Market Analysis
8.6.2. U.S.
8.6.3. Rest of North America

9. Europe Field Service Management (FSM) Market Analysis, 2017-2027 (US$ Bn)
9.1. Overview
9.1.1. Europe FSM Market Value and Growth, 2017-2027, (US$ Bn)
9.2. Europe FSM Market Value, By Component, 2017-2027 (US$ Bn)
9.2.1. Market Analysis
9.3. Europe FSM Market Value, By Deployment Model, 2017-2027 (US$ Bn)
9.3.1. Market Analysis
9.4. Europe FSM Market Value, By Organization Size, 2017-2027 (US$ Bn)
9.4.1. Market Analysis
9.5. Europe FSM Market Value, By End-User, 2017-2027 (US$ Bn)
9.5.1. Market Analysis
9.6. Europe FSM Market Value, By Region/Country, 2017-2027 (US$ Bn)
9.6.1. Market Analysis
9.6.2. U.K.
9.6.3. Germany
9.6.4. France
9.6.5. Rest of Europe

10. Asia Pacific Field Service Management (FSM) Market Analysis, 2017-2027 (US$ Bn)
10.1. Overview
10.1.1. Asia Pacific FSM Market Value and Growth, 2017-2027, (US$ Bn)
10.2. Asia Pacific FSM Market Value, By Component, 2017-2027 (US$ Bn)
10.2.1. Market Analysis
10.3. Asia Pacific FSM Market Value, By Deployment Model, 2017-2027 (US$ Bn)
10.3.1. Market Analysis
10.4. Asia Pacific FSM Market Value, By Organization Size, 2017-2027 (US$ Bn)
10.4.1. Market Analysis
10.5. Asia Pacific FSM Market Value, By End-User, 2017-2027 (US$ Bn)
10.5.1. Market Analysis
10.6. Asia Pacific FSM Market Value, By Region/Country, 2017-2027 (US$ Bn)
10.6.1. Market Analysis
10.6.2. Japan
10.6.3. China
10.6.4. India
10.6.5. Rest of Asia Pacific

11. Rest of the World Field Service Management (FSM) Market Analysis, 2017-2027 (US$ Bn)
11.1. Overview
11.1.1. Rest of the World FSM Market Value and Growth, 2017-2027, (US$ Bn)
11.2. Rest of the World FSM Market Value, By Component, 2017-2027 (US$ Bn)
11.2.1. Market Analysis
11.3. Rest of the World FSM Market Value, By Deployment Model, 2017-2027 (US$ Bn)
11.3.1. Market Analysis
11.4. Rest of the World FSM Market Value, By Organization Size, 2017-2027 (US$ Bn)
11.4.1. Market Analysis
11.5. Rest of the World FSM Market Value, By End-User, 2017-2027 (US$ Bn)
11.5.1. Market Analysis
11.6. Rest of the World FSM Market Value, By Region, 2017-2027 (US$ Bn)
11.6.1. Market Analysis
11.6.2. Middle East & Africa
11.6.3. Latin America

12. Company Profiles
12.1. Oracle
12.2. Microsoft, Inc.
12.3. ClickSoftware
12.4. ServiceMax
12.5. Astea
12.6. Comarch
12.7. SAP
12.8. Salesforce
12.9. Trimble
12.10. Infor
12.11. OverIT
12.12. ServicePower
12.13. FieldAware
12.14. GEOCONCEPT
12.15. FieldEZ
12.16. Zinier

* Here we are using FSM as a short form of Field Service Management

FIG. 1 Global Field Service Management (FSM) Market: Research Methodology
FIG. 2 Market Size Estimation – Top Down & Bottom up Approach
FIG. 3 Global FSM Market Segmentation
FIG. 4 Global FSM Market, by Component, 2018 (US$ Bn)
FIG. 5 Global FSM Market, by Deployment Model, 2018 (US$ Bn)
FIG. 6 Global FSM Market, by Organization Size, 2018 (US$ Bn)
FIG. 7 Global FSM Market, by End-User, 2018 (US$ Bn)
FIG. 8 Global FSM Market, by Geography, 2018 (US$ Bn)
FIG. 9 Attractive Investment Proposition, by Geography, 2018
FIG. 10 Global Market Positioning of Key FSM Market Manufacturers, 2018
FIG. 11 Global FSM Market, by Solution, Value, 2017–2027 (US$ Bn)
FIG. 12 Global FSM Market, by Service, Value, 2017–2027 (US$ Bn)
FIG. 13 Global FSM Market, by On-Premise, Value, 2017–2027 (US$ Bn)
FIG. 14 Global FSM Market, by Cloud-based, Value, 2017–2027 (US$ Bn)
FIG. 15 Global FSM Market, by Large Enterprises, 2017–2027 (US$ Bn)
FIG. 16 Global FSM Market, by Small and Medium Sized Enterprises, Value, 2017–2027 (US$ Bn)
FIG. 17 Global FSM Market, by IT Enabled Services Value, 2017–2027 (US$ Bn)
FIG. 18 Global FSM Market, by Healthcare, Value, 2017–2027 (US$ Bn)
FIG. 19 Global FSM Market, by Energy & Utilities, Value, 2017–2027 (US$ Bn)
FIG. 20 Global FSM Market, by Manufacturing, Value, 2017–2027 (US$ Bn)
FIG. 21 Global FSM Market, by Construction and Real Estate Value, 2017–2027 (US$ Bn)
FIG. 22 Global FSM Market, by Transportation and Logistics, Value, 2017–2027 (US$ Bn)
FIG. 23 U.S. FSM Market, 2017–2027 (US$ Bn)
FIG. 24 Canada FSM Market, 2017–2027 (US$ Bn)
FIG. 25 U.K. FSM Market, 2017–2027 (US$ Bn)
FIG. 26 Germany FSM Market, 2017–2027 (US$ Bn)
FIG. 27 France FSM Market, 2017–2027 (US$ Bn)
FIG. 28 Italy FSM Market, 2017–2027 (US$ Bn)
FIG. 29 Rest of Europe FSM Market, 2017–2027 (US$ Bn)
FIG. 30 Japan FSM Market, 2017–2027 (US$ Bn)
FIG. 31 China FSM Market, 2017–2027 (US$ Bn)
FIG. 32 India FSM Market, 2017–2027 (US$ Bn)
FIG. 33 Rest of Asia Pacific FSM Market, 2017–2027 (US$ Bn)
FIG. 34 Middle East & Africa FSM Market, 2017–2027 (US$ Bn)
FIG. 35 Latin America FSM Market, 2017–2027 (US$ Bn)

TABLE 1 Market Snapshot: Global Field Service Management (FSM) Market
TABLE 2 Global FSM Market, by Component, 2017–2027 (US$ Bn)
TABLE 3 Global FSM Market, by Deployment Model, 2017–2027 (US$ Bn)
TABLE 4 Global FSM Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 5 Global FSM Market, by End-User, 2017–2027 (US$ Bn)
TABLE 6 Global FSM Market, by Geography, 2017–2027 (US$ Bn)
TABLE 7 North America FSM Market, by Component, 2017–2027 (US$ Bn)
TABLE 8 North America FSM Market, by Deployment Model, 2017–2027 (US$ Bn)
TABLE 9 North America FSM Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 10 North America FSM Market, by End-User, 2017–2027 (US$ Bn)
TABLE 11 North America FSM Market, by Country, 2017–2027 (US$ Bn)
TABLE 12 Europe FSM Market, by Component, 2017–2027 (US$ Bn)
TABLE 13 Europe FSM Market, by Deployment Model, 2017–2027 (US$ Bn)
TABLE 14 Europe FSM Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 15 Europe FSM Market, by End-User, 2017–2027 (US$ Bn)
TABLE 16 Europe FSM Market, by Country/Region, 2017–2027 (US$ Bn)
TABLE 17 Asia Pacific FSM Market, by Component, 2017–2027 (US$ Bn)
TABLE 18 Asia Pacific FSM Market, by Deployment Model, 2017–2027 (US$ Bn)
TABLE 19 Asia Pacific FSM Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 20 Asia Pacific FSM Market, by End-User, 2017–2027 (US$ Bn)
TABLE 21 Asia Pacific FSM Market, by Country/Region, 2017–2027 (US$ Bn)
TABLE 22 RoW FSM Market, by Component, 2017–2027 (US$ Bn)
TABLE 23 RoW FSM Market, by Deployment Model, 2017–2027 (US$ Bn)
TABLE 24 RoW FSM Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 25 RoW FSM Market, by End-User, 2017–2027 (US$ Bn)
TABLE 26 RoW FSM Market, by Country/Region, 2017–2027 (US$ Bn)

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