1. Preface
1.1. Report Scope and Description
1.2. Research Methodology
1.2.1. Phase I-Secondary Research
1.2.2. Phase II-Primary Research
1.2.3. Phase III-Expert Panel Review
1.2.4. Assumptions
1.2.5. Approach Adopted
2. Executive Summary
2.1. Global WMS Market Snapshot
2.2. Global WMS Market, by Mode of Deployment, 2017 (US$ Bn)
2.3. Global WMS Market, by End-use Vertical, 2017 (US$ Bn)
2.4. Global WMS Market, by Functionality, 2017 (US$ Bn)
2.5. Global WMS Market, by Geography, 2017 (US$ Bn)
3. Global Workforce Management Software (WMS) Market Analysis
3.1. Global WMS Market Overview
3.2. Market Inclination Insights
3.2.1. Recent Trends
3.2.2. Future Outlook
3.3. Market Dynamics
3.3.1. Market Drivers
3.3.2. Market Challenges
3.4. Attractive Investment Proposition, by Geography, 2017
3.5. Competitive Landscape
3.5.1. Market Positioning of the Leading Manufacturers
3.5.2. Major Strategies Adopted
4. Global Workforce Management Software (WMS) Market Value, by Mode of Deployment , 2016 – 2026 (US$ Bn)
4.1. Comparative Analysis
4.1.1. WMS Market Value, by Mode of Deployment, 2017 & 2026 (Value %)
4.2. On-premise
4.3. Cloud-based
5. Global Workforce Management Software (WMS) Market Value, by End-use Vertical , 2016 – 2026 (US$ Bn)
5.1. Comparative Analysis
5.1.1. WMS Market Value, by End-use, 2017 & 2026 (Value %)
5.2. BFSI
5.3. Retail
5.4. Healthcare
5.5. Automotive
5.6. Industrial Manufacturing
5.7. Government
5.8. Others (Education, etc.)
6. Global Workforce Management Software (WMS) Market Value, by Functionality, 2016 – 2026 (US$ Bn)
6.1. Comparative Analysis
6.1.1. WMS Market Value, by Functionality, 2017 & 2026 (Value %)
6.2. Workforce Forecast & Scheduling
6.3. Time & Attendance Management
6.4. Absence Management
6.5. Workforce Analytics
6.6. Others (Fatigue Management, Task Management, etc.)
7. North America Workforce Management Software (WMS) Market Analysis, 2016 – 2026 (US$ Bn)
7.1. North America WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
7.1.1. On-premise
7.1.2. Cloud-based
7.2. North America WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
7.2.1. BFSI
7.2.2. Retail
7.2.3. Healthcare
7.2.4. Automotive
7.2.5. Industrial Manufacturing
7.2.6. Government
7.2.7. Others (Education, etc.)
7.3. North America WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
7.3.1. Workforce Forecast & Scheduling
7.3.2. Time & Attendance Management
7.3.3. Absence Management
7.3.4. Workforce Analytics
7.3.5. Others (Fatigue Management, Task Management, etc.)
7.4. North America WMS Market Value, by Country, 2016 – 2026 (US$ Bn)
7.4.1. U.S.
7.4.1.1. U.S. WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
7.4.1.2. U.S. WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
7.4.1.3. U.S. WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
7.4.2. Rest of North America
7.4.2.1. Rest of North America WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
7.4.2.2. Rest of North America WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
7.4.2.3. Rest of North America WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
8. Europe Workforce Management Software (WMS) Market Analysis, 2016 – 2026 (US$ Bn)
8.1. Europe WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
8.1.1. On-premise
8.1.2. Cloud-based
8.2. Europe WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
8.2.1. BFSI
8.2.2. Retail
8.2.3. Healthcare
8.2.4. Automotive
8.2.5. Industrial Manufacturing
8.2.6. Government
8.2.7. Others (Education, etc.)
8.3. Europe WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
8.3.1. Workforce Forecast & Scheduling
8.3.2. Time & Attendance Management
8.3.3. Absence Management
8.3.4. Workforce Analytics
8.3.5. Others (Fatigue Management, Task Management, etc.)
8.4. Europe WMS Market Value, by Region, 2016 – 2026 (US$ Bn)
8.4.1. U.K.
8.4.1.1. U.K. WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
8.4.1.2. U.K. WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
8.4.1.3. U.K. WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
8.4.2. Germany
8.4.2.1. Germany WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
8.4.2.2. Germany WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
8.4.2.3. Germany WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
8.4.3. France
8.4.3.1. France WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
8.4.3.2. France WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
8.4.3.3. France WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
8.4.4. Rest of Europe
8.4.4.1. Rest of Europe WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
8.4.4.2. Rest of Europe WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
8.4.4.3. Rest of Europe Market Value, by Functionality, 2016 – 2026 (US$ Bn)
9. Asia Pacific Workforce Management Software (WMS) Market Analysis, 2016 – 2026 (US$ Bn)
9.1. Asia Pacific WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
9.1.1. On-premise
9.1.2. Cloud-based
9.2. Asia Pacific WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
9.2.1. BFSI
9.2.2. Retail
9.2.3. Healthcare
9.2.4. Automotive
9.2.5. Industrial Manufacturing
9.2.6. Government
9.2.7. Others (Education, etc.)
9.3. Asia Pacific WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
9.3.1. Workforce Forecast & Scheduling
9.3.2. Time & Attendance Management
9.3.3. Absence Management
9.3.4. Workforce Analytics
9.3.5. Others (Fatigue Management, Task Management, etc.)
9.4. Asia Pacific WMS Market Value, by Country, 2016 – 2026 (US$ Bn)
9.4.1. Japan
9.4.1.1. Japan WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
9.4.1.2. Japan WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
9.4.1.3. Japan WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
9.4.2. China
9.4.2.1. China WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
9.4.2.2. China WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
9.4.2.3. China WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
9.4.3. India
9.4.3.1. India WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
9.4.3.2. India WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
9.4.3.3. India WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
9.4.4. Rest of Asia Pacific
9.4.4.1. Rest of Asia Pacific WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
9.4.4.2. Rest of Asia Pacific WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
9.4.4.3. Rest of Asia Pacific WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
10. Rest of World Workforce Management Software (WMS) Market Analysis, 2016 – 2026 (US$ Bn)
10.1. Rest of World WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
10.1.1. On-premise
10.1.2. Cloud-based
10.2. Rest of World WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
10.2.1. BFSI
10.2.2. Retail
10.2.3. Healthcare
10.2.4. Automotive
10.2.5. Industrial Manufacturing
10.2.6. Government
10.2.7. Others (Education, etc.)
10.3. Rest of World WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
10.3.1. Workforce Forecast & Scheduling
10.3.2. Time & Attendance Management
10.3.3. Absence Management
10.3.4. Workforce Analytics
10.3.5. Others (Fatigue Management, Task Management, etc.)
10.4. Rest of World WMS Market Value, by Region, 2016 – 2026 (US$ Bn)
10.4.1. Latin America
10.4.1.1. Latin America WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
10.4.1.2. Latin America WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
10.4.1.3. Latin America Pacific WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
10.4.2. Middle-East and Africa
10.4.2.1. Middle-East and Africa WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
10.4.2.2. Middle-East and Africa WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
10.4.2.3. Middle-East and Africa WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
11. Company Profiles
11.1. SAP SE
11.2. Kronos Incorporated
11.3. Oracle Corporation
11.4. Workforce Software Group Inc.
11.5. Reflexis Systems Inc.
11.6. Active Operations Management International LLP
11.7. SISQUAL
11.8. Nice Systems Inc.
11.9. Infor
* WMS – Workforce Management Software
List of Figures
FIG. 1 Global Workforce Management Software (WMS) Market Segmentation
FIG. 2 Global WMS Market: Research Methodology
FIG. 3 Top-Down and Bottom Up Approach
FIG. 4 Global WMS Market, by Mode of Deployment, 2017 (US$ Bn)
FIG. 5 Global WMS Market, by End-use Vertical, 2017 (US$ Bn)
FIG. 6 Global WMS Market, by Functionality, 2017 (US$ Bn)
FIG. 7 Global WMS Market, by Geography, 2017 (US$ Bn)
FIG. 8 Global WMS Market Value and Growth, 2016 – 2026, (US$ Bn and % Y-o-Y)
FIG. 9 See-Saw Analysis : Global WMS Market
FIG. 10 Market Positioning of the Leading Vendors, 2017
FIG. 11 Global WMS Market Value Contribution, by Mode of Deployment, 2016 & 2025 (Value %)
FIG. 12 Global On-premise WMS Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 13 Global Cloud-based WMS Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 14 Global WMS Market Value Contribution, by End-use Vertical, 2015 & 2025 (Value %)
FIG. 15 Global WMS Market Value and Growth for BFSI Vertical, 2016 – 2026, (US$ Bn)
FIG. 16 Global WMS Market Value and Growth for Retail Vertical, 2016 – 2026, (US$ Bn)
FIG. 17 Global WMS Market Value and Growth for Healthcare Vertical, 2016 – 2026, (US$ Bn)
FIG. 18 Global WMS Market Value and Growth for Automotive Vertical, 2016 – 2026, (US$ Bn)
FIG. 19 Global WMS Market Value and Growth for Industrial Manufacturing Vertical, 2016 – 2026, (US$ Bn)
FIG. 20 Global WMS Market Value and Growth for Government Vertical, 2016 – 2026, (US$ Bn)
FIG. 21 Global WMS Market Value and Growth for Other Verticals, 2016 – 2026, (US$ Bn)
FIG. 22 Global WMS Market Value Contribution, by Functionality, 2015 & 2025 (US$ Bn)
FIG. 23 Global Workforce Forecast & Scheduling Software Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 24 Global Workforce Time & Attendance Management Software Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 25 Global Workforce Absence Management Software Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 26 Global Workforce Analytics Software Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 27 Global Other WMS Market Value and Growth, 2016 – 2026, (US$ Bn)
FIG. 28 North America WMS Market Value and Growth, 2016 – 2026, (US$ Bn) (Y-o-Y %)
FIG. 29 Europe WMS Market Value and Growth, 2016 – 2026, (US$ Bn) (Y-o-Y %)
FIG. 30 Asia Pacific WMS Market Value and Growth, 2016 – 2026, (US$ Bn) (Y-o-Y %)
FIG. 31 RoW WMS Market Value and Growth, 2016 – 2026, (US$ Bn) (Y-o-Y %)
List of Tables
TABLE 1 Market Snapshot: Global Workforce Management Software (WMS) Market
TABLE 2 Key Trends in Workforce Management Software Industry
TABLE 3 Impact Indicators
TABLE 4 Impact Analysis of Drivers and Restraints
TABLE 5 North America WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 6 North America WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 7 North America WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 8 North America WMS Market Value, by Country, 2016 – 2026 (US$ Bn)
TABLE 9 U.S. WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 10 U.S. WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 11 U.S. WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 12 Rest of North America WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 13 Rest of North America WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 14 Rest of North America WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 15 Europe WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 16 Europe WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 17 Europe WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 18 Europe WMS Market Value, by Country, 2016 – 2026 (US$ Bn)
TABLE 19 U.K. WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 20 U.K. WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 21 U.K. WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 22 France WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 23 France WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 24 France WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 25 Germany WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 26 Germany WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 27 Germany WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 28 Rest of Europe WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 29 Rest of Europe WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 30 Rest of Europe WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 31 Asia Pacific WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 32 Asia Pacific WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 33 Asia Pacific WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 34 Asia Pacific WMS Market Value, by Country, 2016 – 2026 (US$ Bn)
TABLE 35 China WMS Market Value, by Mode of Deployment, 2015- 2025 (US$ Bn)
TABLE 36 China WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 37 China WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 38 Japan WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 39 Japan WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 40 Japan WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 41 India WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 42 India WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 43 India WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 44 Rest of Asia Pacific WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 45 Rest of Asia Pacifc WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 46 Rest of Asia Pacifc WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 47 Rest of World WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 48 Rest of World WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 49 Rest of World WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 50 Rest of World WMS Market Value, by Region, 2016 – 2026 (US$ Bn)
TABLE 51 Latin America WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 52 Latin America WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 53 Latin America WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)
TABLE 54 Middle-East and Africa WMS Market Value, by Mode of Deployment, 2016 – 2026 (US$ Bn)
TABLE 55 Middle-East WMS Market Value, by End-use Vertical, 2016 – 2026 (US$ Bn)
TABLE 56 Middle-East and Africa WMS Market Value, by Functionality, 2016 – 2026 (US$ Bn)