Dispatch Console Systems Market By Application (Transportation, Public Safety, Utilities, Manufacturing, Government and Military & Others) - Growth, Share, Opportunities & Competitive Analysis, 2015 - 2022

The growing need for efficient interoperable communication during mission critical operations is identified as the major factor driving the dispatch console systems market. In addition, introduction of advanced dispatch consoles with improved features are expected to trigger the replacement of conventional dispatch systems. The dispatch console industry is witnessing a shift in paradigm from TDM-based dispatch systems to IP-based systems. The ongoing transition is one of the major trends prevailing in the industry and is expected to have positive impact on the market growth.

These factors are expected to contribute towards a compounded annual growth rate (CAGR) of 4.3% during the forecast period 2015 – 2022. Although issues such as high capital cost, data security, and consolidation of communication emergency services have somewhat stagnated the market growth, the advancements in communication technology is expected to offer the necessary push during the forecast period. The dispatch console systems market was valued at US$ 1.72 Bn in 2014 is expected to expand at a CAGR of 4.3% from 2015 to 2022.

Dispatch Console Systems Market

Purpose of the Report

The purpose of this strategic research study titled “Global Dispatch Console Systems Market - Growth, Share, Opportunities, and Competitive Analysis, 2015 – 2022” is to offer industry investors, company executives, and industry participants with in-depth insights to enable them make informed strategic decisions related to the opportunities in the global land mobile radio industry.

Target Audience

  • Industry Investors
  • Dispatch Console Manufacturers
  • Land Mobile Radio Manufacturers
  • Software Defined Radio Manufacturers
  • End-users

USP and Key Offerings

The report titled “Global Dispatch Console Systems Market- Growth, Share, Opportunities, and Competitive Analysis, 2015 – 2022” offers strategic insights into the global dispatch console systems market along with the market size and estimates for the duration 2013 to 2022. The said research study covers in-depth analysis of multiple market segments based on end-users and cross-sectional study across different geographies. In order to help strategic decision makers, the report also includes competitive profiling of the leading dispatch console system vendors, their SCOT (Strength, Challenges, Opportunities, and Weaknesses) analysis, market positioning, and key developments. Other in-depth analysis provided in the report includes:

  • Current and future market trends to justify the forthcoming attractive markets within the dispatch console industry
  • Market fuelers, market impediments, and their impact on the market growth
  • In-depth competitive environment analysis
  • Value Chain Analysis
  • Trailing 2-Year market size data (2013 – 2014)
  • SRC (Segment-Region-Country) Analysis

Overall, the research study provides a holistic view of the global dispatch console systems market, offering market size and estimates for the period from 2015 to 2022, keeping in mind the above mentioned factors.

End-use Segmentation Analysis

On the basis of end-use, the dispatch console systems market is categorized into following verticals:

  • Public Safety (Law Enforcement, Fire Department, Emergency & Medical Services (EMS), Crisis Management Centers, etc.)
  • Transportation (Air Transport, Road Transport, Rail Transport, Water Transport)
  • Utilities
  • Enterprise
  • Federal (Defense and Federal Agencies)
  • Others (Mining, etc.)

Dispatch Console Systems Market

The public safety segment covering law enforcement agencies, emergency & medical services, fire department, and crisis management centers was the largest application segment in the global dispatch console systems market, accounting for over one fourth of the global market revenue in 2014.

Effective and seamless communication among public safety personnel and dispatchers is crucial for quick and cost effective accomplishment of the mission critical operation at hand. The ability of dispatch console systems to patch multiple connected resources (ex – land mobile radio units) enables public safety agencies to achieve seamless group communication necessary during emergency or mission critical operation. Although public safety segment is expected to remain the dominant application segment during the forecast period, it is expected to witness comparatively slower growth.

The slow growth can be majorly attributed to the consolidation of public safety answering points (PSAP), especially in the developed markets like the U.S. Growing demand for seamless interoperable communication in transport infrastructure, especially airports is expected to boost demand for dispatch console systems in transport applications. Thus, transport application segment comprising air transport, rail transport, road transport, and water transport is expected to witness highest growth during the forecast period.

On the basis of geography, the global dispatch console systems market is segmented into following regions and countries.

  • North America
    • U.S.
    • Rest of North America
  • Europe
    • EU7
    • CIS
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • Indian Subcontinent
    • Rest of Asia Pacific
  • Rest of the World
    • Latin America
    • Middle East and Africa

Dispatch Console Systems Market

In 2014, North America was the largest dispatch console systems market in terms of both revenue and shipments. U.S. was the largest dispatch console systems market in North America. The dominance is majorly on account of the growing demand for wireless communication solutions in military, federal organizations, and public safety agencies. Furthermore, initiatives taken by the U.S. government to equip defense forces with sophisticated wireless communication solutions have been instrumental in boosting the demand for land mobile radios in the country.

This, in turn, is supporting the demand for dispatch console systems capable of linking multiple land mobile radio units for effective group communication during mission critical operations. The developed markets like North America and Europe have already matured and are expected to exhibit comparatively sluggish growth in the coming years. On the other hand, Asia Pacific and emerging markets in Middle East and Africa are expected to offer better growth opportunities during the forecast period, majorly on account of the latent demand from transportation, utilities, and mining application domain.

Hismation: Dispatch Console Systems

A dispatch console is a communication system which enables dispatchers to seamlessly communicate, manage, and co-ordinate work with connected resources (ex- first responders in the field equipped with radio units or other communication devices). Dispatch communication consoles are generally mounted in desk-style electronics shelf and features multi-line communication lines. A dispatch console system offers a centralized point of contact for all connected resources by patching them together. The dispatch console system thereby enables effective group communication among connected resources during mission critical operations. Modern facilities and agencies deploy dispatch console systems for both operational and administrative purpose. They (dispatch console systems) serve as connect and a human interface to push to talk (PTT) dispatch radio systems.

These systems are considered integral to mission critical operations and are generally deployed by public safety and first responder agencies including police department, emergency medical service providers, crisis management centers, and fire department; transport service providers, utilities, military, and federal agencies among others. While security, efficiency, and flexibility are integral characteristics of a dispatch console system, manufacturers across the globe distinguish their product offerings majorly on the basis of features including reliability, scalability, and interoperability.

The concept of dispatch console systems draws its roots in the first half of the 20th century. The dispatch console operators in the 1950’s - 1960’s used radio dispatch consoles that were built into heavy metal furniture with hard wired pushbutton switches and incandescent lights. Since then, dispatch console systems have evolved becoming more compact, and multi-featured. However, the technology employed in dispatch console systems had little evolved until late 1980s, using the traditional analog mode for communication. Since then, the dispatch console industry has been witnessing a gradual shift from analog dispatch console systems to digital dispatch console systems owing to superior benefits offered by digital units.

The conventional consoles managed radio base stations using DC current over copper wire. In the 1980s, majority of the dispatch console systems products began transition towards microprocessor control, with remote proprietary hardware controlling telephones and radios over analog and T1 circuits. In yester years, organizations and agencies purchased a dispatch console system as a part of capital equipment. It was generally owned via a request for proposal (RFP) process, deployed and maintained for ten to fifteen years, and then the same process was repeated for a new procurement.

Conventional dispatch console systems were interfaced with the traditional radio systems via dedicated copper lines. The console switching equipment primarily used the analog Time Division Multiplexing (TDM) architecture that was centralized in a back-end room requiring several racks of hardware. The advancements in digital communication technology and the introduction of IP-based console systems have collectively developed dispatch consoles with superior capabilities, reliability, and functionalities. Following are the functionalities offered by today’s dispatch console systems

  •   Interface with existing networks
  •   Support for the existing as well as future technologies
  •   Robust functionality for video, voice, and data services
  •   Prioritization of applications and users in support of an incident or event
  •   Seamless transfer of synchronized information sets to other locations

Support for the use of analytics to receive, prioritize, organize, and selectively route large amounts of information.

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Published Date:  Mar 2016
Category:  Technology & Media
Report ID:   57724
Report Format:   PDF
Pages:   120
Rating:    4.3 (55)
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