Home / Healthcare / Patient Se

Patient Self-service Kiosks Market - Growth, Future Prospects & Competitive Analysis, 2018-2026


Kiosks are interactive terminals that allow computer-enabled information exchange for commerce, education, entertainment and other purposes. Patient self-service kiosks are being increasingly adopted worldwide in locations such as hospitals, clinics, and other healthcare facilities for allowing patients to perform certain activities in reduced time. Some of the common activities conducted on patient self-service kiosks are appointment booking, updating personal information, and related details, co-payments and payment collection, and so on. Seamless data quality, reduction in workload on staff and waiting time, uniformity in processes like patient registration and improved patient experience are the prime benefits of self-service kiosks that drive the market growth. Therefore, factors such as better patient experience, improved service, saving the time of both patients and healthcare staff, better opportunity for service promotion and advertising and benefit of data analytics for patient behavior assessment drive this market.

On the other hand, lack of awareness in eastern parts of the world and higher preference for building basic health care than investing in kiosks in underdeveloped markets mainly restrain the market growth for patient self-service kiosks. Some other factors that hold back the growth of patient self-service kiosks market are a high initial investment, need for scheduled maintenance, and potential risk of data theft and information breach. Novel patient self-service kiosks are customizable and can be made suitable for any healthcare setting. At present, kiosks are widely used for displaying hospital information such as operating hours, department locations, and floor maps. Modern kiosks also support several media formats, thus also serve as bulletin boards for supplying news and events. Patient self-service kiosks are also linked with hospital information systems, hence allowing patients to check their appointments, medical records, and other such information without staff assistance.

The global Patient Self-service Kiosks market is segmented on the following bases:

  • Type
    • Freestanding
    • Mobile
    • Wall-mounted and Countertop
  • Applications
    • Self-check-in
    • Patient Registration and Information Updating
    • Floor Map and Department Navigation
    • Prescription Order Refilling and Updating
    • Collection of Co-payments
    • Others
  • Geography
    • North America
      • US
      • Canada
    • Europe
      • UK
      • Germany
      • Rest of Europe
    • Asia Pacific
      • Japan
      • China
      • Rest of APAC
    • Latin America
      • Brazil
      • Mexico
    • The Middle East and Africa
      • GCC
      • Rest of the Middle East and Africa

Key players identified for Patient Self-service Kiosks market include but are not limited to:

International Business Machines Corporation, NCR Corporation, PFU-Fujitsu, Clearwave Corporation, KIOSK Information Systems Inc., Nixdorf Ag, Phoenix Kiosk Inc., EMBROSS Group Pty Ltd., RedyRef Interactive Kiosks and others.

This report offers:

  • Analysis of types, applications, and regions that would provide a clear understanding of the ongoing and future trends in the global patient self-service kiosks market
  • Assessment of regional market trends and scrutiny of potential customer bases
  • Analysis of market dynamics such as drivers, restraints, and opportunities prevalent in the market
  • Quantitative assessment of the current market size and future estimations for the period from 2016 to 2026, along with CAGRs for the period from 2018 to 2026
  • Company profiles highlighting key information about the imperative players operating in the global patient self-service kiosks market
Choose License Type
Budget Buying
Executive Summary - Brief Global Market Size - Current & Forecast
Regional Market Size - North America
Country Market Size - US
Company Profile – 1
Trusted By
Published Date:  Apr 2018
Category:  Healthcare
Report ID:   59055
Report Format:   PDF
Pages:   120
Rating:    4.3 (36)
Delivery Time: 24 Hours to 48 Hours   
Connect With Us
24/7 Research Support