Point Of Sale (POS) Terminals Market

Market Insights

The Point of Sale (POS) terminal market has witnessed a dramatic turn-around and development with the advancement in technology and growth of POS terminal solutions. The POS terminals are slowly and steadily migrating towards digital format, with e-mailed receipts and electronic signature capture enabling paper-free transactions. Increased adoption of credit and debit cards and the escalating demand for POS terminals drive the overall POS terminals market.

In addition, advancements in payment technologies and move toward EMV (Europay, MasterCard, Visa) chip card payment are expected to fuel market momentum in the coming years. These factors are expected to contribute toward a compounded annual growth rate (CAGR) of 12.9% from 2022 – 2028. In recent years, the POS terminals market has been plagued by privacy and security concerns related to data breaches.

However, the migration of the global payments industry toward more secure chip card technology is expected to subdue the impact of this challenge during the forecast period.

The Point-of-Sale POS Terminals Market was Valued At US$ 103.20 Bn In 2022 And Is Projected To Reach US$ 241.29 Bn By 2029, Growing At A CAGR Of 12.9%.

Target Audience

• Industry Investors
• POS Terminal Hardware Providers/Vendors
• POS Terminal Software Providers
• SMBs and Micro-merchants
• Other End-users

Overall, the research study provides a holistic view of the global POS terminal market, growth, offering market size, and estimates for the period from 2022 to 2028, keeping in mind the above-mentioned factors.

Product Segmentation Analysis

Based on different product types available in the market, the global Point of Sale (POS) terminals market is segmented into two following categories,

• Mobile Point of Sale (mPOS) Terminals
• Fixed Point of Sale (POS) Terminals

Mobile POS terminals have gained traction with the proliferation of smartphones, tablets, and other personal mobility devices. The mobile POS solutions are expected to complement and not replace the traditional/fixed POS terminals, thereby augmenting the functionality of traditional POS solutions.

In 2014, fixed POS terminals outnumbered mobile POS terminals in terms of both revenue and volume, accounting for over 75 percent of the global market revenue. However, the market for mobile POS terminals has witnessed a significant upsurge owing to superior benefits offered such as mobility, lower installation cost, and better return on investment as compared to their traditional counterparts. As a result, the mobile and wireless POS terminals market is poised to witness healthy growth, growing at a CAGR of 23.2% during the forecast period.

End-use Segmentation Analysis

On the basis of end-use, the Point of Sale (POS) terminals market is categorized into the following categories:

• Restaurants (Quick Serve Restaurants, Bars, Food Chains, etc.)
• Hospitality (Lodging Establishments, Hotels, Motels, etc.)
• Healthcare
• Retail
• Warehousing/Distribution
• Entertainment
• Others (Field Services, Government, Transportation, etc.)

Retail was the predominant end-use segment in the global Point of Sale (POS) terminals market, accounting for around one-third of the global market revenue in 2021. It is expected to retain its dominant position during the forecast period 2022 – 2028. Growing preference for mobile Point of Sale (mPOS) solutions is expected to drive the replacement demand across the retail sector. Furthermore, healthcare is slated to offer healthy growth opportunities, expanding at a CAGR of 16.1% during the forecast period. The demand for Point of Sale (POS) terminals in the healthcare segment is anticipated to be driven by the growing need for streamlining payment practices across the healthcare industry.

Based on component type, the global Point of Sale (POS) terminals market is segmented into the following categories

• Point of Sale (POS) Terminal Hardware
• Point of Sale (POS) Terminal Software

In 2014, the hardware components included tablets (generally an iPad), a smartphone paired with a credit/debit card reader, a complex terminal including monitors, barcode scanners, cash drawers, credit, and debit card scanners, mouse, keyboard, and printer accounted for the majority of the market revenue share. Although the hardware segment is expected to remain the largest revenue contributor to the global POS terminals market, the software segment is expected to witness comparatively higher growth over the forecast period 2022 -2028. The growth can be attributed to the advancements in cloud computing, resulting in increased use of software as a service (SaaS) platform-based POS systems.

A Point-of-Sale (POS) is an automated substitute for a cash register with the ability to track and record customer orders, process debit and credit cards, connect to other systems in a network, and manage inventory across geographically dispersed locations. A Point of Sale terminal is generally connected via extremely reliable wired connections and requires fast dial-up time, low power, and reliable performance.

IBM rolled out the first POS system in the 1970s. Back then, POS systems had no real processing capability of their own and had to depend on the mainframe controller. While most retail establishments across the globe were using old-fashioned cash registers, the Pathmark supermarkets in New Jersey and New York and the Dillard’s department stores in California became the early adopters of POS systems. However, the first capable POS system was actually developed by a restaurateur named Gene Moshel in New York and is also credited for following POS terminals-related developments.

• Order-entry POS software on a desktop
• Development of the first remote printing in the kitchen in 1979
• Development of the first color-graphical user interface (GUI) and touch screen in POS in 1986
• Development of the first color-graphical user interface (GUI) and touch screen in POS for UNIX in 1995
• Development of the first color-graphical user interface (GUI) and touch screen in POS for Linux in 1997
• Development of the first color-graphical user interface (GUI) and touch screen in POS for FreeBSD in 1998

The POS terminal industry in recent years has witnessed a dramatic turn-around and development with the advancement in technology and growth of mobile POS terminal solutions. The POS terminals are slowly and steadily migrating towards a digital format, with e-mailed receipts and electronic signature capture enabling paper-free transactions. Earlier, when POS systems were positioned as only sales processing devices, there laid little opportunity to add value beyond the basic system. However, today’s advanced POS systems are capable of handling a wide range of payment options such as digital payments, and are able to play a crucial role not just in boosting sales but also in pricing, marketing, inventory control, property management, customer service, security, and digital signage among others. The introduction of chip-embedded payment solutions and personal identification numbers (PIN) is expected to minimize security concerns pertaining to data theft, further expanding the POS terminal’s demand.

Today, many software vendors are developing software for POS systems. With the advent of mobile terminals and cloud computing, software-as-a-service-based POS systems capable of being accessed directly from the Internet is witnessing robust growth. The POS industry continues to grow as businesses across the globe increasingly realize the value to be gained by deploying advanced POS systems. Low upfront installation costs and availability of leasing options in most cases are expected to sustain healthy growth in the coming years. These dramatic changes in the POS industry and the capabilities of systems have had a huge impact on how POS vendors work with their customers.

On the basis of geography, the global Point of Sale (POS) terminals market is segmented into the following categories,

North America

• The U.S.
• Rest of North America

Europe

• EU7
• CIS
• Rest of Europe

Asia Pacific

• Japan
• China
• Indian Subcontinent
• Rest of Asia Pacific
• Rest of the World
• Latin America
• The Middle East and Africa.

In 2021, North America was the largest Point of Sale (POS) terminals market, accounting for over 30 percent of the global market revenue. The region has ensured the leading market position due to regulated demand from established retail chains and the entertainment sector. However, the Asia Pacific and the Rest of the World (RoW) are expected to exhibit comparatively superior growth during the forecast period 2022 – 2028 on account of expanding retail chains, quick-serve restaurant chains, and hospitality establishments in these regions. India, China, and Brazil are poised to offer immense growth opportunities over the forecast period 2022 – 2028.

Chapter 1 Preface
1.1 Report Description
1.1.1 Purpose of the Report
1.1.2 Target Audience
1.1.3 USP and Key Offerings
1.2 Research Scope
1.3 Market Segmentation
1.4 Research Methodology
1.4.1 Phase I – Secondary Research
1.4.2 Phase II – Primary Research
1.4.3 Phase III – Expert Panel Review
1.4.4 Approach Adopted

Chapter 2 Executive Summary
2.1 Market Snapshot: Global POS Terminals Market
2.2 Global POS Terminals Market, By Product Type, 2021
2.3 Global POS Terminals Market, By End-use
2.4 Global POS Terminals Market, By Component
2.5 Global POS Terminals Market, By Geography

Chapter 3 Market Dynamics
3.1 Introduction
3.1.1 Global Point-of-Sale (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
3.2 Market Inclination Insights
3.2.1 Steady Shift from Hard Currency Transactions to Cashless Transactions
3.2.2 Mobility Revolution
3.2.3 Cloud-based and Android POS Systems
3.2.4 Opportunity to Add Value and Loyalty Options
3.3 Market Drivers
3.3.1 Compliance with EMV Regulation to Create Replacement Demand
3.3.2 Increased Adoption of Credit and Debit Cards Fuelling Market Growth
3.3.3 Growing Demand for Mobile POS Terminals to Drive Market Growth
3.3.4 Enhanced Features and Lower Total Cost of Ownership (TCO) to Drive Demand in SMBs
3.4 Market Growth Inhibitors
3.4.1 Security Concerns Related to Data Breaches Inhibiting the Widespread Adoption of POS Terminals
3.4.2 Lack of Standard Platform
3.5 See-Saw Analysis
3.5.1 Impact Analysis of Drivers and Restraints
3.6 Attractive Investment Proposition
3.7 Competitive Analysis
3.7.1 Market Positioning of Key Vendors

Chapter 4 Global POS Terminals Market Analysis, By Product Type
4.1 Overview
4.2 Pac-Man Analysis
4.3 Fixed POS Terminals
4.3.1 Global Fixed Point-Of-Sales (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
4.4 Mobile POS Terminals
4.4.1 Global Mobile Point-Of-Sales (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)

Chapter 5 Global POS Terminals Market Analysis, By Component
5.1 Overview
5.2 Pac-Man Analysis
5.3 Hardware
5.3.1 Global Point-Of-Sales (POS) Terminals Hardware Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
5.4 Software
5.4.1 Global Point-Of-Sales (POS) Terminals Software Market Revenue and Growth, 2020 – 2028, (US$ Bn)(Y-o-Y %)

Chapter 6 Global POS Terminals Market Analysis, By End-use
6.1 Overview
6.2 Tornado Analysis
6.3 Restaurants
6.3.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Restaurants, 2020 – 2028, (US$ Bn)(Y-o-Y %)
6.4 Hospitality
6.4.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Hospitality Application, 2020 – 2028, (US$ Bn) (Y-o-Y %)
6.5 Healthcare
6.5.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Healthcare Applications, 2020 – 2028, (US$ Bn) (Y-o-Y %)
6.6 Retail
6.6.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Retail, 2020 – 2028, (US$ Bn) (Y-o-Y %)
6.7 Warehouse/Distribution
6.7.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Warehouse/Distribution Applications, 2020 – 2028, (US$ Bn) (Y-o-Y %)
6.8 Entertainment
6.8.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Entertainment, 2020 – 2028, (US$ Bn) (Y-o-Y %)
6.9 Others (Transportation, Government, etc.)
6.9.1 Global Point-Of-Sales (POS) Terminals Market Revenue and Growth for Other Application, 2020 – 2028, (US$ Bn) (Y-o-Y %)

Chapter 7 North America POS Terminal Market Analysis
7.1 Overview
7.1.1 North America Point-Of-Sales (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
7.2 North America POS Terminals Market Analysis, By Component, 2020 – 2028 (US$ Bn)
7.2.1 Hardware
7.2.1.1 North America Point-Of-Sales (POS) Terminals Hardware Market Revenue, 2020 – 2028, (US$ Bn)
7.2.2 Software
7.2.2.1 North America Point-Of-Sales (POS) Terminals Software Market Revenue, 2020 – 2028, (US$ Bn)
7.3 North America POS Terminals Market Analysis, By Product Type, 2020 – 2028 (US$ Bn)
7.3.1 SRC Analysis
7.4 North America POS Terminals Market Analysis, By End-use, 2020 – 2028 (US$ Bn)
7.4.1 SRC Analysis
7.5 North America POS Terminals Market Analysis, By Country, 2020 – 2028 (US$ Bn)
7.5.1 U.S. POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)
7.5.1.1 Comparative Analysis of North America Point-Of-Sales Terminals Market Revenue, By Country, 2020 – 2028, (US$ Bn)

Chapter 8 Europe POS Terminal Market Analysis
8.1 Overview
8.1.1 Europe Point-Of-Sales (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
8.2 Europe POS Terminals Market Analysis, By Component, 2020 – 2028 (US$ Bn)
8.2.1 Hardware
8.2.1.1 Europe Point-Of-Sales (POS) Terminals Hardware Market Revenue, 2020 – 2028, (US$ Bn)
8.2.2 Software
8.2.2.1 Europe Point-Of-Sales (POS) Terminals Software Market Revenue, 2020 – 2028, (US$ Bn)
8.3 Europe POS Terminals Market Analysis, By Product Type, 2020 – 2028 (US$ Bn)
8.3.1 SRC Analysis
8.4 Europe POS Terminals Market Analysis, By End-use, 2020 – 2028 (US$ Bn)
8.4.1 SRC Analysis
8.5 Europe POS Terminals Market Analysis, By Region, 2020 – 2028 (US$ Bn)
8.5.1 EU7 (U.K., France, Germany, Italy, Spain, Netherlands, Belgium) POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)
8.5.1.1 Comparative Analysis of Europe Point-Of-Sales Terminals Market Revenue, By Region, 2020 – 2028, (US$ Bn)

Chapter 9 Asia Pacific POS Terminal Market Analysis
9.1 Overview
9.1.1 Asia Pacific Point-Of-Sales (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
9.2 Asia Pacific POS Terminals Market Analysis, By Component, 2020 – 2028 (US$ Bn)
9.2.1 Hardware
9.2.1.1 Asia Pacific Point-Of-Sales (POS) Terminals Hardware Market Revenue, 2020 – 2028, (US$ Bn)
9.2.2 Software
9.2.2.1 Asia Pacific Point-Of-Sales (POS) Terminals Software Market Revenue, 2020 – 2028, (US$ Bn)
9.3 Asia Pacific POS Terminals Market Analysis, By Product Type, 2020 – 2028 (US$ Bn)
9.3.1 SRC Analysis
9.4 Asia Pacific POS Terminals Market Analysis, By End-use, 2020 – 2028 (US$ Bn)
9.4.1 SRC Analysis
9.5 Asia Pacific POS Terminals Market Analysis, By Country, 2020 – 2028 (US$ Bn)
9.5.1 China POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)
9.5.2 Indian Subcontinent POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)
9.5.3 Japan POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)

Chapter 10 Rest of the World (RoW) POS Terminal Market Analysis
10.1 Overview
10.1.1 RoW Point-Of-Sales (POS) Terminals Market Revenue and Growth, 2020 – 2028, (US$ Bn) (Y-o-Y %)
10.2 RoW POS Terminals Market Analysis, By Component , 2020 – 2028 (US$ Bn)
10.2.1 Hardware
10.2.2 RoW Point-Of-Sales (POS) Terminals Hardware Market Revenue, 2020 – 2028, (US$ Bn)
10.2.3 Software
10.2.4 RoW Point-Of-Sales (POS) Terminals Software Market Revenue, 2020 – 2028, (US$ Bn)
10.3 RoW POS Terminals Market Analysis, By Product Type, 2020 – 2028 (US$ Bn)
10.3.1 SRC Analysis
10.4 RoW POS Terminals Market Analysis, By End-use, 2020 – 2028 (US$ Bn)
10.4.1 SRC Analysis
10.5 RoW POS Terminals Market Analysis, By Region, 2020 – 2028 (US$ Bn)
10.5.1 Latin America POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)
10.5.2 Middle-East and Africa POS Terminals Market Revenue, 2020 – 2028 (US$ Bn)

Chapter 11 Company Profiles
11.1 Verifone Systems, Inc.
11.1.1 Verifone Systems, Inc : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.2 Ingenico S.A.
11.2.1 Ingenico S.A. : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.3 PAX Technology Ltd.
11.3.1 PAX Technology Ltd. : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.4 NCR Corporation
11.4.1 NCR Corporation : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.5 MICROS Systems, Inc.(Oracle Corporation)
11.5.1 MICROS Systems, Inc. : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.6 Panasonic Corporation
11.6.1 Panasonic Corporation : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.7 Toshiba Tec Corporation
11.7.1 Toshiba Corporation : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.8 Hewlett Packard
11.8.1 Hewlett Packard : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.9 Samsung Electronics Co., Ltd.
11.9.1 Samsung Electronics Co., Ltd. : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.10 Cisco Systems, Inc.
11.10.1 Cisco Systems, Inc. : Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)