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Enterprise Collaboration Services Market By Service (Professional Services, Managed Services), By Deployment Mode (Cloud, On-premise), By Organization Size (Small & Medium Enterprises, Large Enterprises), By End-use Vertical (BFSI, IT & Telecom, Aerospace & Defense, Manufacturing, Retail, Transport, Others (Automotive, Education)) – Growth, Future Prospects, and Competitive Analysis, 2019 – 2027

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The growing popularity of 5G & IoT technology will spur the market growth

The global enterprise collaboration services market was growing competently and accounted for US$ 32.75 Bn in 2018 and is expected to grow at a CAGR of 9.3% throughout the forecast period 2019 to 2027.

The enterprise collaboration services market is presently seeing a rush towards innovation, which has led to several new methodologies that have the actual latency of a digital workplace breakthrough. Furthermore, due to its scalability functions, the demand for cloud-based enterprise collaboration services is growing. In addition, artificial intelligence, 5G technology, the Internet of Things, and data collaboration are changing the way that enterprises conduct business.

The growing popularity of smartphones, and cloud technology, among others, are some of the major driving factors of the market and create a promising impact on the growth of the enterprise collaboration services market. However, using many collaboration tools leads to security apprehensions in data collaboration, as many tools are comprehended, making it difficult for organizations to keep the data and information safe from an impending risk, which is a major challenge for the market.

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Market Synopsis

Service Type Analysis

Adoption of managed services due to the benefits offered will spur the market growth

The managed services segment is the major revenue contributor, with more than 60% of the market share. These are services offered by the third-party service provider, which aids in managing the operational challenges of businesses. Managed services provide various benefits, including increasing overall revenue, risk protection, reduced costs, and improved employee performance. Organizations are adopting managed services in order to overcome certain challenges, including budget constraints and technical expertise, which can be overcome easily using the services of managed service providers.

Regional Analysis 

Increasing adoption of technologically advanced solutions including Cloud, Artificial Intelligence and IoT holds the U.S. in a dominant position

In 2018, North America dominated the enterprise collaboration services market with more than 30% of the revenue share. North America is projected to grow steadily throughout the forecast period. This is due to an increase in the adoption of the cloud, big data, and other (AI) technologies. Companies in North America are advancing outside the public cloud and are pacing towards a new age of hybrid IT, combining modern IT, private cloud, and public cloud.

In contrast, the Asia Pacific region is set to record the highest growth during the forecast period. Owing to the emerging demand for robust collaboration and improved decision-making athwart organizations. Many technological service providers in the region are collaborating with solution providers to augment and provide customized offerings per clients’ business requirements.

List of Companies Covered: 

  • Microsoft Corporation
  • Facebook, Inc.
  • Google, Inc.
  • Zoho Corporation
  • IBM Corporation
  • Adobe Systems, Inc.
  • Salesforce.com, Inc.
  • Cisco Systems, Inc.
  • SAP SE
  • Fuze

Key Industry Development:

  • In May 2019, Lenovo launched a handful of new devices, including ThinkPad, ThinkBook, and ThinkReality. These devices help businesses work on a solutions-based approach, comprising software and hardware.
  • In September 2018, Apple and Salesforce.com entered into a partnership agreement to bring together iOS and salesforce’s CRM to enable new applications for businesses.

Historical & Forecast Period

This research study provides qualitative and quantitative insights for each segment and sub-segment from 2017 to 2027, considering 2018 as the base year for the research. In addition, CAGR (Compounded Annual Growth Rate) for each segment and sub-segment is calculated for the forecast period from 2019 to 2027.

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Segmentation Service Type Segment (2017–2027; US$ Bn)

  • Professional Services
  • Managed Services

 Deployment Mode Segment (2017–2027; US$ Bn)

  • Cloud
  • On-premise

 Organization Size Segment (2017–2027; US$ Bn)

  • Small & Medium Enterprises (SMEs)
  • Large Enterprises

 End-use Vertical Segment (2017–2027; US$ Bn)

  • Cloud
  • On-premise

 Geography Segment (2017–2027; US$ Bn)

  • North America (U.S. and Rest of North America)
  • Europe (U.K., Germany, Russia, and Rest of Europe)
  • Asia Pacific (Japan, China, India, and Rest of Asia Pacific)
  • Rest of World (Middle East & Africa (MEA), Latin America)

The current report also comprehends qualitative and qualitative market valuation factors such as key market drivers, market trends, restraints, and opportunities that give a better market understanding of the overall spinal fusion market. In addition, the global report also represents the competitive landscape based on market initiatives and strategies, product portfolio, and business strengths.

1. Preface
1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. USP and Key Service Type
1.2. Research Scope
1.3. Research Methodology
1.3.1. Phase I – Secondary Research
1.3.2. Phase II – Primary Research
1.3.3. Phase III – Expert Panel Review
1.3.4. Approach Adopted
1.3.4.1. Top-Down Approach
1.3.4.2. Bottom-Up Approach
1.3.5. Assumptions
1.4. Market Segmentation

2. Executive Summary
2.1. Market Snapshot: Global Enterprise Collaboration Services (ECS) Market
2.2. Global ECS Market, by Service Type, 2018 (US$ Bn)
2.3. Global ECS Market, by End-use Vertical, 2018 (US$ Bn)
2.4. Global ECS Market, by Geography, 2018 (US$ Bn)

3. Market Dynamics
3.1. Introduction
3.1.1. Global ECS Market Value, 2017-2027, (US$ Bn)
3.2. Market Dynamics
3.2.1. Market Drivers
3.2.2. Market Restraints
3.3. Attractive Investment Proposition, by Geography, 2018
3.4. Market Positioning of Key Players, 2018
3.4.1. Major Strategies Adopted by Key Players

4. Global Enterprise Collaboration Services (ECS) Market, by Service Type , 2017-2027 (US$ Bn)
4.1. Overview
4.2. Professional Services
4.3. Managed Services

5. Global Enterprise Collaboration Services (ECS) Market, by Deployment Mode, 2017-2027 (US$ Bn)
5.1. Overview
5.2. Cloud
5.3. On-premise

6. Global Enterprise Collaboration Services (ECS) Market, by Organization Size, 2017-2027 (US$ Bn)
6.1. Overview
6.2. Large Enterprises
6.3. SMEs

7. Global Enterprise Collaboration Services (ECS) Market, by End-use Vertical, 2017-2027 (US$ Bn)
7.1. Overview
7.2. BFSI
7.3. IT & Telecom
7.4. Aerospace & Defense
7.5. Manufacturing
7.6. Retail
7.7. Transport
7.8. Others (Automotive, Education)

8. North America Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
8.1. Overview
8.1.1. North America ECS Market Value and Growth, 2017-2027, (US$ Bn)
8.2. North America ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
8.2.1. Market Analysis
8.3. North America ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
8.3.1. Market Analysis
8.4. North America ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
8.4.1. Market Analysis
8.5. North America ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
8.5.1. Market Analysis
8.6. North America ECS Market Value, By Region/Country, 2017-2027 (US$ Bn)
8.6.1. Market Analysis
8.6.2. U.S.
8.6.3. Rest of North America

9. Europe Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
9.1. Overview
9.1.1. Europe ECS Market Value and Growth, 2017-2027, (US$ Bn)
9.2. Europe ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
9.2.1. Market Analysis
9.3. Europe ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
9.3.1. Market Analysis
9.4. Europe ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
9.4.1. Market Analysis
9.5. Europe ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
9.5.1. Market Analysis
9.6. Europe ECS Market Value, By Region/Country, 2017-2027 (US$ Bn)
9.6.1. Market Analysis
9.6.2. U.K.
9.6.3. Germany
9.6.4. France
9.6.5. Rest of Europe

10. Asia Pacific Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
10.1. Overview
10.1.1. Asia Pacific ECS Market Value and Growth, 2017-2027, (US$ Bn)
10.2. Asia Pacific ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
10.2.1. Market Analysis
10.3. Asia Pacific ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
10.3.1. Market Analysis
10.4. Asia Pacific ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
10.4.1. Market Analysis
10.5. Asia Pacific ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
10.5.1. Market Analysis
10.6. Asia Pacific ECS Market Value, By Region/Country, 2017-2027 (US$ Bn)
10.6.1. Market Analysis
10.6.2. Japan
10.6.3. China
10.6.4. India
10.6.5. Rest of Asia Pacific

11. Rest of the World Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
11.1. Overview
11.1.1. Rest of the World ECS Market Value and Growth, 2017-2027, (US$ Bn)
11.2. Rest of the World ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
11.2.1. Market Analysis
11.3. Rest of the World ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
11.3.1. Market Analysis
11.4. Rest of the World ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
11.4.1. Market Analysis
11.5. Rest of the World ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
11.5.1. Market Analysis
11.6. Rest of the World ECS Market Value, By Region, 2017-2027 (US$ Bn)
11.6.1. Market Analysis
11.6.2. Middle East & Africa
11.6.3. Latin America

12. Company Profiles
12.1. Microsoft Corporation
12.2. Facebook, Inc.
12.3. Google, Inc.
12.4. Zoho Corporation
12.5. IBM Corporation
12.6. Adobe Systems, Inc.
12.7. Salesforce.com, Inc.
12.8. Cisco Systems, Inc.
12.9. SAP SE
12.10. Fuze

List of Figures

FIG. 1 Global Enterprise Collaboration Services (ECS) Market: Research Methodology
FIG. 2 Market Size Estimation – Top Down & Bottom up Approach
FIG. 3 Global ECS Market Segmentation
FIG. 4 Global ECS Market, by Service Type, 2018 (US$ Bn)
FIG. 5 Global ECS Market, by Deployment Mode, 2018 (US$ Bn)
FIG. 6 Global ECS Market, by Organization Size, 2018 (US$ Bn)
FIG. 7 Global ECS Market, by End-use Vertical, 2018 (US$ Bn)
FIG. 8 Global ECS Market, by Geography, 2018 (US$ Bn)
FIG. 9 Attractive Investment Proposition, by Geography, 2018
FIG. 10 Global Market Positioning of Key ECS Market Vendors, 2018
FIG. 11 Global ECS Market, by Professional Services, Value, 2017–2027 (US$ Bn)
FIG. 12 Global ECS Market, by Managed Services, Value, 2017–2027 (US$ Bn)
FIG. 13 Global ECS Market, by Cloud, Value, 2017–2027 (US$ Bn)
FIG. 14 Global ECS Market, by On-premise, Value, 2017–2027 (US$ Bn)
FIG. 15 Global ECS Market, by Large enterprises, Value, 2017–2027 (US$ Bn)
FIG. 16 Global ECS Market, by SMEs, Value, 2017–2027 (US$ Bn)
FIG. 17 Global ECS Market, by BFSI, 2017–2027 (US$ Bn)
FIG. 18 Global ECS Market, by IT & Telecom, Value, 2017–2027 (US$ Bn)
FIG. 19 Global ECS Market, by Aerospace & Defense, Value, 2017–2027 (US$ Bn)
FIG. 20 Global ECS Market, by Manufacturing, Value, 2017–2027 (US$ Bn
FIG. 21 Global ECS Market, by Retail, Value, 2017–2027 (US$ Bn
FIG. 22 Global ECS Market, by transport, Value, 2017–2027 (US$ Bn)
FIG. 23 Global ECS Market, by Others (Automotive & Education), Value, 2017–2027 (US$ Bn)
FIG. 24 U.S. ECS Market, 2017–2027 (US$ Bn)
FIG. 25 Canada ECS Market, 2017–2027 (US$ Bn)
FIG. 26 U.K. ECS Market, 2017–2027 (US$ Bn)
FIG. 27 Germany ECS Market, 2017–2027 (US$ Bn)
FIG. 28 France ECS Market, 2017–2027 (US$ Bn)
FIG. 29 Italy ECS Market, 2017–2027 (US$ Bn)
FIG. 30 Rest of Europe ECS Market, 2017–2027 (US$ Bn)
FIG. 31 Japan ECS Market, 2017–2027 (US$ Bn)
FIG. 32 China ECS Market, 2017–2027 (US$ Bn)
FIG. 33 India ECS Market, 2017–2027 (US$ Bn)
FIG. 34 Rest of Asia Pacific ECS Market, 2017–2027 (US$ Bn)
FIG. 35 Middle East & Africa ECS Market, 2017–2027 (US$ Bn)
FIG. 36 Latin America ECS Market, 2017–2027 (US$ Bn)

List of Tables

TABLE 1 Market Snapshot: Global Enterprise Collaboration Services (ECS) Market
TABLE 2 Global ECS Market, by Service Type, 2017–2027 (US$ Bn)
TABLE 3 Global ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 4 Global ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 5 Global ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 6 Global ECS Market, by Geography, 2017–2027 (US$ Bn)
TABLE 7 North America ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 8 North America ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 9 North america ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 10 North America ECS Market, by End-use Vertical, 2017–2027 (US$ Bn
TABLE 11 North America ECS Market, by Country, 2017–2027 (US$ Bn)
TABLE 12 Europe ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 13 Europe ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 14 Europe ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 15 Europe ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 16 Europe ECS Market, by Country, 2017–2027 (US$ Bn)
TABLE 17 Asia Pacific ECS Market, by Country/Region, 2017–2027 (US$ Bn)
TABLE 18 Asia Pacific ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 19 Asia Pacific ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 20 Asia Pacific ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 21 Asia Pacific ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 22 Asia Pacific ECS Market, by Country/Region, 2017–2027 (US$ Bn)
TABLE 23 RoW ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 24 RoW ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 25 RoW ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 26 RoW ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 27 RoW ECS Market, by Country/Region, 2017–2027 (US$ Bn)

Frequently Asked Questions:

What is the size of Enterprise Collaboration Services Market?

The market for Enterprise Collaboration Services is expected to reach US$ 32.75 Bn in 2027.

What is the Enterprise Collaboration Services Market CAGR?

The Enterprise Collaboration Services market is expected to see significant CAGR growth over the coming years, at 9.3%.

What is the Forecast period considered for Enterprise Collaboration Services Market?

The report is forecasted from 2019-2027.

What is the base year considered for Enterprise Collaboration Services Market?

The base year of this report is 2018.

Who are the major players in this market?

Microsoft Corporation, Facebook Inc., Google Inc., Zoho Corporation, IBM Corporation, Adobe Systems Inc., Salesforce.com Inc., Cisco Systems Inc. are some of the major players in the global market.

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