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Enterprise Collaboration Services Market By Service (Professional Services, Managed Services), By Deployment Mode (Cloud, On-premise), By Organization Size (Small & Medium Enterprises, Large Enterprises), By End-use Vertical (BFSI, IT & Telecom, Aerospace & Defense, Manufacturing, Retail, Transport, Others (Automotive, Education)) - Growth, Future Prospects, and Competitive Analysis, 2019 - 2027

The growing popularity of 5G & IoT technology will spur the market growth

The global enterprise collaboration services market was growing competently and accounted for US$ 32.75 Bn in 2018 and is expected to grow at a CAGR of 9.3% throughout the forecast period 2019 to 2027. 

The enterprise collaboration services market is presently seeing a rush towards innovation, which has led to several new methodologies that have the actual latency of a digital workplace breakthrough. Furthermore, due to its scalability functions, the demand for cloud-based enterprise collaboration services is growing. In addition, artificial intelligence, 5G technology, the Internet of Things, and data collaboration are changing the way that enterprises conduct business. 

The growing popularity of smartphones, and cloud technology, among others, are some of the major driving factors of the market and create a promising impact on the growth of the enterprise collaboration services market. However, using many collaboration tools leads to security apprehensions in data collaboration, as many tools are comprehended, making it difficult for organizations to keep the data and information safe from an impending risk, which is a major challenge for the market. 

Market Synopsis

Service Type Analysis

Adoption of managed services due to the benefits offered will spur the market growth

The managed services segment is the major revenue contributor, with more than 60% of the market share. These are services offered by the third-party service provider, which aids in managing the operational challenges of businesses. Managed services provide various benefits, including increasing overall revenue, risk protection, reduced costs, and improved employee performance. Organizations are adopting managed services in order to overcome certain challenges, including budget constraints and technical expertise, which can be overcome easily using the services of managed service providers. 

Regional Analysis 

Increasing adoption of technologically advanced solutions including Cloud, Artificial Intelligence and IoT holds the U.S. in a dominant position

In 2018, North America dominated the enterprise collaboration services market with more than 30% of the revenue share. North America is projected to grow steadily throughout the forecast period. This is due to an increase in the adoption of the cloud, big data, and other (AI) technologies. Companies in North America are advancing outside the public cloud and are pacing towards a new age of hybrid IT, combining modern IT, private cloud, and public cloud. 

In contrast, the Asia Pacific region is set to record the highest growth during the forecast period. Owing to the emerging demand for robust collaboration and improved decision-making athwart organizations. Many technological service providers in the region are collaborating with solution providers to augment and provide customized offerings per clients' business requirements.

List of Companies Covered: 

  • Microsoft Corporation
  • Facebook, Inc.
  • Google, Inc.
  • Zoho Corporation
  • IBM Corporation
  • Adobe Systems, Inc.
  • Salesforce.com, Inc.
  • Cisco Systems, Inc.
  • SAP SE
  • Fuze

Key Industry Development:

  • In May 2019, Lenovo launched a handful of new devices, including ThinkPad, ThinkBook, and ThinkReality. These devices help businesses work on a solutions-based approach, comprising software and hardware.
  • In September 2018, Apple and Salesforce.com entered into a partnership agreement to bring together iOS and salesforce's CRM to enable new applications for businesses. 

Historical & Forecast Period

This research study provides qualitative and quantitative insights for each segment and sub-segment from 2017 to 2027, considering 2018 as the base year for the research. In addition, CAGR (Compounded Annual Growth Rate) for each segment and sub-segment is calculated for the forecast period from 2019 to 2027.

Segmentation Service Type Segment (2017–2027; US$ Bn)

  • Professional Services
  • Managed Services

 Deployment Mode Segment (2017–2027; US$ Bn)

  • Cloud
  • On-premise

 Organization Size Segment (2017–2027; US$ Bn)

  • Small & Medium Enterprises (SMEs)
  • Large Enterprises

 End-use Vertical Segment (2017–2027; US$ Bn)

  • Cloud
  • On-premise

 Geography Segment (2017–2027; US$ Bn)

  • North America (U.S. and Rest of North America)
  • Europe (U.K., Germany, Russia, and Rest of Europe)
  • Asia Pacific (Japan, China, India, and Rest of Asia Pacific)
  • Rest of World (Middle East & Africa (MEA), Latin America)

The current report also comprehends qualitative and qualitative market valuation factors such as key market drivers, market trends, restraints, and opportunities that give a better market understanding of the overall spinal fusion market. In addition, the global report also represents the competitive landscape based on market initiatives and strategies, product portfolio, and business strengths.

Frequently Asked Questions

The market for Enterprise Collaboration Services is expected to reach US$ 32.75 Bn in 2027.

The Enterprise Collaboration Services market is expected to see significant CAGR growth over the coming years, at 9.3%.

The report is forecasted from 2019-2027.

The base year of this report is 2018.

Microsoft Corporation, Facebook Inc., Google Inc., Zoho Corporation, IBM Corporation, Adobe Systems Inc., Salesforce.com Inc., Cisco Systems Inc. are some of the major players in the global market.

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Published Date:  Dec 2019
Category:  IT & Telecom
Report ID:   60137
Report Format:   PDF
Pages:   120
Rating:    4.4 (56)
Delivery Time: 24 Hours to 48 Hours   
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