1. Preface
1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. USP and Key Service Type
1.2. Research Scope
1.3. Research Methodology
1.3.1. Phase I – Secondary Research
1.3.2. Phase II – Primary Research
1.3.3. Phase III – Expert Panel Review
1.3.4. Approach Adopted
1.3.4.1. Top-Down Approach
1.3.4.2. Bottom-Up Approach
1.3.5. Assumptions
1.4. Market Segmentation
2. Executive Summary
2.1. Market Snapshot: Global Enterprise Collaboration Services (ECS) Market
2.2. Global ECS Market, by Service Type, 2018 (US$ Bn)
2.3. Global ECS Market, by End-use Vertical, 2018 (US$ Bn)
2.4. Global ECS Market, by Geography, 2018 (US$ Bn)
3. Market Dynamics
3.1. Introduction
3.1.1. Global ECS Market Value, 2017-2027, (US$ Bn)
3.2. Market Dynamics
3.2.1. Market Drivers
3.2.2. Market Restraints
3.3. Attractive Investment Proposition, by Geography, 2018
3.4. Market Positioning of Key Players, 2018
3.4.1. Major Strategies Adopted by Key Players
4. Global Enterprise Collaboration Services (ECS) Market, by Service Type , 2017-2027 (US$ Bn)
4.1. Overview
4.2. Professional Services
4.3. Managed Services
5. Global Enterprise Collaboration Services (ECS) Market, by Deployment Mode, 2017-2027 (US$ Bn)
5.1. Overview
5.2. Cloud
5.3. On-premise
6. Global Enterprise Collaboration Services (ECS) Market, by Organization Size, 2017-2027 (US$ Bn)
6.1. Overview
6.2. Large Enterprises
6.3. SMEs
7. Global Enterprise Collaboration Services (ECS) Market, by End-use Vertical, 2017-2027 (US$ Bn)
7.1. Overview
7.2. BFSI
7.3. IT & Telecom
7.4. Aerospace & Defense
7.5. Manufacturing
7.6. Retail
7.7. Transport
7.8. Others (Automotive, Education)
8. North America Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
8.1. Overview
8.1.1. North America ECS Market Value and Growth, 2017-2027, (US$ Bn)
8.2. North America ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
8.2.1. Market Analysis
8.3. North America ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
8.3.1. Market Analysis
8.4. North America ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
8.4.1. Market Analysis
8.5. North America ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
8.5.1. Market Analysis
8.6. North America ECS Market Value, By Region/Country, 2017-2027 (US$ Bn)
8.6.1. Market Analysis
8.6.2. U.S.
8.6.3. Rest of North America
9. Europe Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
9.1. Overview
9.1.1. Europe ECS Market Value and Growth, 2017-2027, (US$ Bn)
9.2. Europe ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
9.2.1. Market Analysis
9.3. Europe ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
9.3.1. Market Analysis
9.4. Europe ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
9.4.1. Market Analysis
9.5. Europe ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
9.5.1. Market Analysis
9.6. Europe ECS Market Value, By Region/Country, 2017-2027 (US$ Bn)
9.6.1. Market Analysis
9.6.2. U.K.
9.6.3. Germany
9.6.4. France
9.6.5. Rest of Europe
10. Asia Pacific Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
10.1. Overview
10.1.1. Asia Pacific ECS Market Value and Growth, 2017-2027, (US$ Bn)
10.2. Asia Pacific ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
10.2.1. Market Analysis
10.3. Asia Pacific ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
10.3.1. Market Analysis
10.4. Asia Pacific ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
10.4.1. Market Analysis
10.5. Asia Pacific ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
10.5.1. Market Analysis
10.6. Asia Pacific ECS Market Value, By Region/Country, 2017-2027 (US$ Bn)
10.6.1. Market Analysis
10.6.2. Japan
10.6.3. China
10.6.4. India
10.6.5. Rest of Asia Pacific
11. Rest of the World Enterprise Collaboration Services (ECS) Market Analysis, 2017-2027 (US$ Bn)
11.1. Overview
11.1.1. Rest of the World ECS Market Value and Growth, 2017-2027, (US$ Bn)
11.2. Rest of the World ECS Market Value, By Service Type, 2017-2027 (US$ Bn)
11.2.1. Market Analysis
11.3. Rest of the World ECS Market Value, By Deployment Mode, 2017-2027 (US$ Bn)
11.3.1. Market Analysis
11.4. Rest of the World ECS Market Value, By Organization Size, 2017-2027 (US$ Bn)
11.4.1. Market Analysis
11.5. Rest of the World ECS Market Value, By End-use Vertical, 2017-2027 (US$ Bn)
11.5.1. Market Analysis
11.6. Rest of the World ECS Market Value, By Region, 2017-2027 (US$ Bn)
11.6.1. Market Analysis
11.6.2. Middle East & Africa
11.6.3. Latin America
12. Company Profiles
12.1. Microsoft Corporation
12.2. Facebook, Inc.
12.3. Google, Inc.
12.4. Zoho Corporation
12.5. IBM Corporation
12.6. Adobe Systems, Inc.
12.7. Salesforce.com, Inc.
12.8. Cisco Systems, Inc.
12.9. SAP SE
12.10. Fuze
List of Figures
FIG. 1 Global Enterprise Collaboration Services (ECS) Market: Research Methodology
FIG. 2 Market Size Estimation – Top Down & Bottom up Approach
FIG. 3 Global ECS Market Segmentation
FIG. 4 Global ECS Market, by Service Type, 2018 (US$ Bn)
FIG. 5 Global ECS Market, by Deployment Mode, 2018 (US$ Bn)
FIG. 6 Global ECS Market, by Organization Size, 2018 (US$ Bn)
FIG. 7 Global ECS Market, by End-use Vertical, 2018 (US$ Bn)
FIG. 8 Global ECS Market, by Geography, 2018 (US$ Bn)
FIG. 9 Attractive Investment Proposition, by Geography, 2018
FIG. 10 Global Market Positioning of Key ECS Market Vendors, 2018
FIG. 11 Global ECS Market, by Professional Services, Value, 2017–2027 (US$ Bn)
FIG. 12 Global ECS Market, by Managed Services, Value, 2017–2027 (US$ Bn)
FIG. 13 Global ECS Market, by Cloud, Value, 2017–2027 (US$ Bn)
FIG. 14 Global ECS Market, by On-premise, Value, 2017–2027 (US$ Bn)
FIG. 15 Global ECS Market, by Large enterprises, Value, 2017–2027 (US$ Bn)
FIG. 16 Global ECS Market, by SMEs, Value, 2017–2027 (US$ Bn)
FIG. 17 Global ECS Market, by BFSI, 2017–2027 (US$ Bn)
FIG. 18 Global ECS Market, by IT & Telecom, Value, 2017–2027 (US$ Bn)
FIG. 19 Global ECS Market, by Aerospace & Defense, Value, 2017–2027 (US$ Bn)
FIG. 20 Global ECS Market, by Manufacturing, Value, 2017–2027 (US$ Bn
FIG. 21 Global ECS Market, by Retail, Value, 2017–2027 (US$ Bn
FIG. 22 Global ECS Market, by transport, Value, 2017–2027 (US$ Bn)
FIG. 23 Global ECS Market, by Others (Automotive & Education), Value, 2017–2027 (US$ Bn)
FIG. 24 U.S. ECS Market, 2017–2027 (US$ Bn)
FIG. 25 Canada ECS Market, 2017–2027 (US$ Bn)
FIG. 26 U.K. ECS Market, 2017–2027 (US$ Bn)
FIG. 27 Germany ECS Market, 2017–2027 (US$ Bn)
FIG. 28 France ECS Market, 2017–2027 (US$ Bn)
FIG. 29 Italy ECS Market, 2017–2027 (US$ Bn)
FIG. 30 Rest of Europe ECS Market, 2017–2027 (US$ Bn)
FIG. 31 Japan ECS Market, 2017–2027 (US$ Bn)
FIG. 32 China ECS Market, 2017–2027 (US$ Bn)
FIG. 33 India ECS Market, 2017–2027 (US$ Bn)
FIG. 34 Rest of Asia Pacific ECS Market, 2017–2027 (US$ Bn)
FIG. 35 Middle East & Africa ECS Market, 2017–2027 (US$ Bn)
FIG. 36 Latin America ECS Market, 2017–2027 (US$ Bn)
List of Tables
TABLE 1 Market Snapshot: Global Enterprise Collaboration Services (ECS) Market
TABLE 2 Global ECS Market, by Service Type, 2017–2027 (US$ Bn)
TABLE 3 Global ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 4 Global ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 5 Global ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 6 Global ECS Market, by Geography, 2017–2027 (US$ Bn)
TABLE 7 North America ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 8 North America ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 9 North america ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 10 North America ECS Market, by End-use Vertical, 2017–2027 (US$ Bn
TABLE 11 North America ECS Market, by Country, 2017–2027 (US$ Bn)
TABLE 12 Europe ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 13 Europe ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 14 Europe ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 15 Europe ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 16 Europe ECS Market, by Country, 2017–2027 (US$ Bn)
TABLE 17 Asia Pacific ECS Market, by Country/Region, 2017–2027 (US$ Bn)
TABLE 18 Asia Pacific ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 19 Asia Pacific ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 20 Asia Pacific ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 21 Asia Pacific ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 22 Asia Pacific ECS Market, by Country/Region, 2017–2027 (US$ Bn)
TABLE 23 RoW ECS Market, by Service Type, 2017–2027 (US$ Bn
TABLE 24 RoW ECS Market, by Deployment Mode, 2017–2027 (US$ Bn)
TABLE 25 RoW ECS Market, by Organization Size, 2017–2027 (US$ Bn)
TABLE 26 RoW ECS Market, by End-use Vertical, 2017–2027 (US$ Bn)
TABLE 27 RoW ECS Market, by Country/Region, 2017–2027 (US$ Bn)