Rising penetration of IoT-based platforms supports market growth.

The soft skill management market is expected to grow at a CAGR of 12.5% from 2019 to 2027, with a market value of US$ 38,972.9 Mn in 2027.

Soft skills are defined as the attitudes, personality traits, habits, and behaviors of a person that they display while working with others. These skills play a vital role in any organization, as they enhance its functionality and productivity. In addition, these skills are rapidly becoming critical for employees working in various industries and performing different functions. As a result, companies, recruiters, and corporations tend to recruit and focus on highly skilled and trained employees to maintain a healthy relationships within the organization.

Similarly, the increase in the demand for a highly skilled workforce by various industrial verticals is expected to drive the market during the forecast period. Moreover, with digitalization and urbanization, the availability of new learning techniques has increased, and rising training institutions in the higher education sector are also adopting collaborative learning methods, which improve an individual’s personality development and allow them to develop a multi-dimensional skillset. As a result, the demand for the soft skill management market grows. Moreover, new internet-based companies across various geographies are increasingly opting for soft-skills management programs to train their workforce. In addition, research studies suggest that companies spend about $200 monthly on each employee for professional services. The aforementioned reasons are some of the key factors that support the market’s growth.

Market Synopsis

Delivery Mode Analysis

Offline mode holds the largest share in the overall soft skill management market.

In 2018, the overall soft skills management market was governed by the offline segment, which was expected to contribute more than 55.0% of the market share. The rising number of institutes and classes for soft skill development is driving the market. Moreover, a survey by the Institution of Engineering and Technology (IET) (U.K.) suggests that about 65% of midsized companies impart soft skill training over technical training to new employees. Additionally, over 35% of companies prefer offline training methods to maintain employees’ proper attendance records.

The online delivery model is considered the fastest-growing segment during the forecast period due to increasing digitalization, internet penetration, and smartphone adoption, which have increased online content usage, which is driving the online delivery mode. Online mode allows an individual to access any video associated with soft skills from anywhere, irrespective of location. In contrast, in offline delivery mode, the individual must physically attend classes.

Regional Analysis

North America dominated the soft skill management market in 2018.

North America dominated the global soft skills management market in 2018, accounting for approximately 35.0% of the total. The rising demand for and penetration of soft skills among employees across various industries is one of the major factors driving market growth in the North American region. Moreover, the increasing investments from the government and private sectors also contribute to the market’s growth. The U.S. Labor Department suggests that there was growth in jobs in 2019, but the skill gap among employees needs to be closed in a rapidly changing economy. As a result, the demand for soft skills in management is increasing.

Asia Pacific is projected to grow considerably during the forecast period.

Due to the increasing adoption of digital platforms across the region, Asia Pacific is expected to grow at a noticeable rate during the forecast period. Besides, the wide skill gap among employees in the region supports market growth.

List of Companies Covered:

• Skillsoft Corporation
• Tata Interactive Systems
• The Insights Group Ltd.
• VitalSmarts
• Wilson Learning Worldwide
• Articulate Global, Inc.
• QA Ltd.
• Skill Key Interactive, LLC
• Cengage Learning, Inc.
• Inc. Computer Generated Solutions
• D2L Corporation
• edX, Inc.
• Interaction Associates, Inc.
• New Horizons Worldwide, LLC
• NIIT Limited
• Pearson PLC

Key Industry Developments:

• In June 2019, Skillsoft, a global learning company, expanded its geographical presence in India. The city was designated as a key development center for Percipo, a platform for intelligent programs based on soft skills.
• In November 2019, NIIT Limited launched an initiative as a global leader in skill and talent development. The FutureFest initiative offered college students the opportunity to enhance their skills through various future-ready programs.
• In May 2018, Computer Generated Solutions entered into a partnership agreement with Custodia Technology. The partnership aims to offer cross-platform services and support to investment service providers.

Periods of History and Forecast

This study report represents the analysis for each segment from 2017 to 2027, considering 2018 to be the base year. The compound annual growth rate (CAGR) for each of the respective segments is estimated for the forecast period from 2019 to 2027. Segmentation

Type (2017-2027; millions of dollars)

• Personal Development
• Management and Leadership
• Administration and Secretarial
• Communication and Productivity
• Others (teamwork, etc.)

Providers (2017-2027; millions of dollars)

• Corporate/Enterprise
• Academic
• Government Organization

Mode of Delivery (2017-2027; US$ Mn)

• Regular/Offline
• Online

Synchronous Online Course

• Online Asynchronous
• Hybrid Programs

Industry Segment (US$ Mn) (2017-2027)

• BFSI
• Manufacturing
• Hospitality
• IT & Telecom
• Education
• Retail
• Media & Entertainment
• Others

Geography (2017-2027; millions of dollars)

• North America (the United States and the rest of North America)
• Europe (United Kingdom, Germany, France, and the Rest of Europe)
• Asia Pacific (Japan, China, India, and the Rest of Asia Pacific)
• Rest of the World (Latin America, the Middle East, and Africa)

To better understand the overall soft skill management market, the current report includes qualitative and quantitative market valuation factors such as key market drivers, market trends, restraints, and opportunities. The global report also represents the competitive landscape based on market initiatives and strategies, product portfolios, and business strengths.

1. Preface
1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. USP and Key Offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Phase I – Secondary Research
1.3.2. Phase II – Primary Research
1.3.3. Phase III – Expert Panel Review
1.3.4. Approach Adopted
1.3.4.1. Top-Down Approach
1.3.4.2. Bottom-Up Approach
1.3.5. Assumptions
1.4. Market Segmentation

2. Executive Summary
2.1. Market Snapshot: Global Soft Skill Management (SSM) Market
2.2. Global SSM Market, by Type, 2018 (US$ Mn)
2.3. Global SSM Market, by Providers, 2018 (US$ Mn)
2.4. Global SSM Market, by Delivery Mode, 2018 (US$ Mn
2.5. Global SSM Market, by Industry, 2018 (US$ Mn)
2.6. Global SSM Market, by Geography, 2018 (US$ Mn)

3. Market Dynamics
3.1. Introduction
3.1.1. Global SSM Market Value, 2017-2027, (US$ Mn)
3.2. Market Dynamics
3.2.1. Market Drivers
3.2.2. Market Restraints
3.3. Attractive Investment Proposition, by Geography, 2018
3.4. Market Positioning of Key Players, 2018
3.4.1. Major Strategies Adopted by Key Players

4. Global Soft Skill Management (SSM) Market, by Type, 2017-2027 (US$ Mn)
4.1. Overview
4.2. Personal Development
4.3. Management & Leadership
4.4. Administration & Secretarial
4.5. Communication & Productivity
4.6. Others (Teamwork, etc.)

5. Global Soft Skill Management (SSM) Market, By Providers, 2017-2027 (US$ Mn)
5.1. Overview
5.2. Corporate/Enterprise
5.3. Academic
5.4. Government Organizations

6. Global Soft Skill Management (SSM) Market, by Delivery Mode, 2017-2027 (US$ Mn)
6.1. Overview
6.2. Regular/Offline
6.3. Online
6.3.1. Synchronous Online Course
6.3.2. Asynchronous Online
6.3.3. Hybrid Courses

7. Global Soft Skill Management (SSM) Market, by Industry Segment, 2017-2027 (US$ Mn)
7.1. Overview
7.2. BFSI
7.3. Manufacturing
7.4. Hospitality
7.5. IT & Telecom
7.6. Education
7.7. Retail
7.8. Media & Entertainment
7.9. Others

8. North America Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
8.1. Overview
8.1.1. North America SSM Market Value and Growth, 2017-2027, (US$ Mn)
8.2. North America SSM Market Value, By Type, 2017-2027 (US$ Mn)
8.2.1. Market Analysis
8.3. North America SSM Market Value, By Providers, 2017-2027 (US$ Mn)
8.3.1. Market Analysis
8.4. North America SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
8.4.1. Market Analysis
8.5. North America SSM Market Value, By Industry, 2017-2027 (US$ Mn)
8.6. Market Analysis
8.7. North America SSM Market Value, By Region/Country, 2017-2027 (US$ Mn)
8.7.1. Market Analysis
8.7.2. U.S.
8.7.3. Rest of North America

9. Europe Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
9.1. Overview
9.1.1. Europe SSM Market Value and Growth, 2017-2027, (US$ Mn)
9.2. Europe SSM Market Value, By Type, 2017-2027 (US$ Mn
9.2.1. Market Analysis
9.3. Europe SSM Market Value, By Providers, 2017-2027 (US$ Mn)
9.3.1. Market Analysis
9.4. Europe SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
9.4.1. Market Analysis
9.5. Europe SSM Market Value, By Industry, 2017-2027 (US$ Mn)
9.5.1. Market Analysis
9.6. Europe SSM Market Value, By Region/Country, 2017-2027 (US$ Mn)
9.6.1. Market Analysis
9.6.2. U.K.
9.6.3. Germany
9.6.4. France
9.6.5. Rest of Europe

10. Asia Pacific Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
10.1. Overview
10.1.1. Asia Pacific SSM Market Value and Growth, 2017-2027, (US$ Mn)
10.2. Asia Pacific SSM Market Value, By Type, 2017-2027 (US$ Mn)
10.2.1. Market Analysis
10.3. Asia Pacific SSM Market Value, By Providers, 2017-2027 (US$ Mn)
10.3.1. Market Analysis
10.4. Asia Pacific SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
10.4.1. Market Analysis
10.5. Asia Pacific SSM Market Value, By Industry, 2017-2027 (US$ Mn)
10.5.1. Market Analysis
10.6. Asia Pacific SSM Market Value, By Region/Country, 2017-2027 (US$ Mn)
10.6.1. Market Analysis
10.6.2. Japan
10.6.3. China
10.6.4. India
10.6.5. Rest of Asia Pacific

11. Rest of the World Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
11.1. Overview
11.1.1. Rest of the World SSM Market Value and Growth, 2017-2027, (US$ Mn)
11.2. Rest of the World SSM Market Value, By Type, 2017-2027 (US$ Mn)
11.2.1. Market Analysis
11.3. Rest of the World SSM Market Value, By Providers, 2017-2027 (US$ Mn)
11.3.1. Market Analysis
11.4. Rest of World SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
11.4.1. Market Analysis
11.5. Rest of World SSM Market Value, By Industry, 2017-2027 (US$ Mn)
11.5.1. Market Analysis
11.6. Rest of the World SSM Market Value, By Region, 2017-2027 (US$ Mn)
11.6.1. Market Analysis
11.6.2. Middle East & Africa
11.6.3. Latin America

12. Company Profiles
12.1. Skillsoft Corporation
12.2. Tata Interactive Systems
12.3. The Insights Group Ltd.
12.4. VitalSmarts
12.5. Wilson Learning Worldwide
12.6. Articulate Global, Inc.
12.7. QA Ltd.
12.8. Skill Key Interactive, LLC
12.9. Cengage Learning, Inc.
12.10. Computer Generated Solutions, Inc.
12.11. D2L Corporation
12.12. edX, Inc.
12.13. Interaction Associates, Inc.
12.14. New Horizons Worldwide, LLC.
12.15. NIIT Limited
12.16. Pearson PLC

List of Figures

FIG. 1 Global Soft Skill Management (SSM) Market: Research Methodology
FIG. 2 Market Size Estimation – Top Down & Bottom up Approach
FIG. 3 Global SSM Market Segmentation
FIG. 4 Global SSM Market, by Type, 2018 (US$ Mn)
FIG. 5 Global SSM Market, by Providers, 2018 (US$ Mn)
FIG. 6 Global SSM Market, by Delivery Mode, 2018 (US$ Mn)
FIG. 7 Global SSM Market, by Industry, 2018 (US$ Mn)
FIG. 8 Global SSM Market, by Geography, 2018 (US$ Mn)
FIG. 9 Attractive Investment Proposition, by Geography, 2018
FIG. 10 Global Market Positioning of Key SSM Market Manufacturers, 2018
FIG. 11 Global SSM Market Value Contribution, By Type, 2018 & 2027 (Value %)
FIG. 12 Global SSM Market, by Personal Development, Value, 2017–2027 (US$ Mn)
FIG. 13 Global SSM Market, by Management & Leadership, 2017–2027 (US$ Mn
FIG. 14 Global SSM Market, by Administartion & Secretarial, 2017–2027 (US$ Mn)
FIG. 15 Global SSM Market, by Communication & Productivity, 2017–2027 (US$ Mn)
FIG. 16 Global SSM Market, by Others (Teamwork, etc.) 2017–2027 (US$ Mn)
FIG. 17 Global SSM Market Value Contribution, By Providers, 2018 & 2027 (Value %)
FIG. 18 Global SSM Market, by Corporate/Enterprise, Value, 2017–2027 (US$ Mn)
FIG. 19 Global SSM Market, by Academic, Value, 2017–2027 (US$ Mn)
FIG. 20 Global SSM Market, by Government Organization, Value, 2017–2027 (US$ Mn)
FIG. 21 Global SSM Market Value Contribution, By Delivery Mode, 2018 & 2027 (Value %)
FIG. 22 Global SSM Market, by Regular/Offline, Value, 2017–2027 (US$ Mn)
FIG. 23 Global SSM Market, by Online, Value, 2017–2027 (US$ Mn)
FIG. 24 Global SSM Market, by Others, Value, 2017–2027 (US$ Mn
FIG. 25 U.S. SSM Market, 2017–2027 (US$ Mn)
FIG. 26 Rest of North America SSM Market, 2017–2027 (US$ Mn)
FIG. 27 U.K. SSM Market, 2017–2027 (US$ Mn)
FIG. 28 Germany SSM Market, 2017–2027 (US$ Mn)
FIG. 29 France SSM Market, 2017–2027 (US$ Mn)
FIG. 30 Rest of Europe SSM Market, 2017–2027 (US$ Mn)
FIG. 31 Japan SSM Market, 2017–2027 (US$ Mn)
FIG. 32 China SSM Market, 2017–2027 (US$ Mn)
FIG. 33 India SSM Market, 2017–2027 (US$ Mn)
FIG. 34 Rest of Asia Pacific SSM Market, 2017–2027 (US$ Mn)
FIG. 35 Middle East & Africa SSM Market, 2017–2027 (US$ Mn)
FIG. 36 Latin America SSM Market, 2017–2027 (US$ Mn)

List of Tables

TABLE 1 Market Snapshot: Global Soft Skill Management (SSM) Market
TABLE 2 Global SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 3 Global SSM Market, by Provider, 2017–2027 (US$ Mn)
TABLE 4 Global SSM Market, by Delivery Mode, 2017–2027 (US$ Mn
TABLE 5 Global SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 6 Global SSM Market, by Geography, 2017–2027 (US$ Mn)
TABLE 7 North America SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 8 North America SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 9 North America SSM Market, by Delivery Mode, 2017–2027 (US$ Mn)
TABLE 10 North America SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 11 North America SSM Market, by Country, 2017–2027 (US$ Mn)
TABLE 12 Europe SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 13 Europe SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 14 Europe SSM Market, by Delivery Mode, 2017–2027 (US$ Mn)
TABLE 15 Europe SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 16 Europe SSM Market, by Country/Region, 2017–2027 (US$ Mn)
TABLE 17 Asia Pacific SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 18 Asia Pacific SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 19 Asia Pacific SSM Market, by Delivery Mode, 2017–2027 (US$ Mn
TABLE 20 Asia Pacific SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 21 Asia Pacific SSM Market, by Country/Region, 2017–2027 (US$ Mn)
TABLE 22 RoW SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 23 RoW SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 24 RoW SSM Market, by Delivery Mode, 2017–2027 (US$ Mn)
TABLE 25 RoW SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 26 RoW SSM Market, by Country/Region, 2017–2027 (US$ Mn)
TABLE 27 Skillsoft Corporation: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 28 Tata Interactive Systems: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 29 The Insights Group Ltd.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 30 VitalSmarts: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 31 Wilson Learning Worldwide: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 32 Articulate Global, Inc.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 33 QA Ltd.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 34 Skill Key Interactive, LLC: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 35 Cengage Learning, Inc.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 36 Computer Generated Solutions, Inc.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 37 D2L Corporation: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 38 D2L Corporation: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 39 edX, Inc: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 40 Interaction Associates, Inc: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 41 New Horizons Worldwide, LLC: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 42 NIIT Limited: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 43 Pearson PLC: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments