Home / IT & Telecom / Soft Skill Management Market By Type (Personal Development, Management & Leadership, Administration & Secretarial, Communication & Productivity, Others), By Providers (Corporate/Enterprise, Academic, Government Organizations), By Delivery Mode (Regular/Offline, Online), By Industry Segment (Manufacturing, Hospitality, IT & Telecom, Education, Retail, Media & Entertainment, Others) - Growth, Share, Opportunities & Competitive Analysis, 2019 – 2027

Soft Skill Management Market By Type (Personal Development, Management & Leadership, Administration & Secretarial, Communication & Productivity, Others), By Providers (Corporate/Enterprise, Academic, Government Organizations), By Delivery Mode (Regular/Offline, Online), By Industry Segment (Manufacturing, Hospitality, IT & Telecom, Education, Retail, Media & Entertainment, Others) - Growth, Share, Opportunities & Competitive Analysis, 2019 – 2027

Published: Mar 2020 | Report Code: 60228-03-20

Key Market Insights

“Rising penetration of IoT based platform supports the market growth”

The soft skill management market is expected to grow at a CAGR of 12.5% during the forecast period from 2019 to 2027, starting from US$ 38,972.9 Mn in 2027.

Soft skills are defined as the attitudes, personality traits, habits, and behaviors of a person that is displayed by them during working with others. These skills play a vital role in any organization as it enhances the functionality and productivity of an organization. These skills are rapidly becoming critical for employees working in various industries and who are performing different functions. The companies, recruiters, and corporations tend to recruit and focus on the employees who are highly skilled and trained so that to maintain a healthy relationship within the organization.

Similarly, the increase in the demand for a highly skilled workforce by various industrial verticals is expected to drive the market during the forecast period. Moreover, with digitalization and urbanization, the availability of new learning techniques has increased, rising training institutions in the higher education sectors are also adopting collaborative learning methods which result in improving the personality development of an individual, and also allow them to develop a multi-dimensional skillset. Thereby, increases the demand for the soft skill management market. Moreover, new internet-based companies across various geographies are increasingly opting for soft skills management programs to train their workforce. Research studies suggest that, companies spent about US$ 200 monthly on each employee for professional seeking services. The aforesaid reasons are some of the key factors that support the growth of the market.

Market Synopsis

Soft Skill Management Market

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Delivery Mode Analysis                                                           

“Offline mode holds the largest share in the overall soft skill management market”

In 2018, the overall soft skills management market was governed by the offline segment expected to contribute more than 55.0% of the market share. The rising number of institutes and classes for soft skill development is driving the market. Moreover, a survey conducted by the Institution of Engineering and Technology (IET) (U.K) suggests that about 65% of mid-sized companies impart soft skill training over technical training to new employees. Additionally, over 35% of companies prefer offline training methods as to maintain proper attendance records of employees.

The online delivery model is considered to be the fastest-growing segment during the forecast period due to increasing digitalization, internet penetration and adoption of smartphones have increased the usage of online content which is driving the online delivery mode. Online mode allows an individual to access any video associated with soft skills from anywhere irrespective of their location. Whereas, in offline delivery mode the individual has to attend classes physically and attend the classes.

Soft Skill Management Market

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Regional Analysis

“North America dominated the soft skill management market in the year 2018”

The global soft skills management market was dominated by North America contributing to about 35.0% in the year 2018. The rising demand and penetration of soft skills among employees across various industries are one of the major factors driving the growth of the market in the North America region. Moreover, the increasing investments from the government and private sectors are also contributing to the growth of the market. The U.S Labor Department suggests that there was growth in the jobs in the year 2019 but the skill gap among employees needs to be settled in a rapidly changing economy. Thereby, increases the demand for soft skill management.

“Asia Pacific is projected to grow at a considerable rate during the forecast period”

The Asia Pacific is expected to grow at an evident rate during the forecast period due to the increasing adoption of the digital platform across the region. Besides, wide skill gap among employees in the region supports the market growth.

Soft Skill Management Market

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List of Companies Covered:

  • Skillsoft Corporation
  • Tata Interactive Systems
  • The Insights Group Ltd.
  • VitalSmarts
  • Wilson Learning Worldwide
  • Articulate Global, Inc.
  • QA Ltd.
  • Skill Key Interactive, LLC
  • Cengage Learning, Inc.
  • Computer Generated Solutions, Inc.
  • D2L Corporation
  • edX, Inc.
  • Interaction Associates, Inc.
  • New Horizons Worldwide, LLC.
  • NIIT Limited
  • Pearson PLC

Soft Skill Management Market

Key Industry Developments:

  • In June 2019, Skillsoft a global company incorporate learning expanded its geographical presence in India. The company established the city as a key development center for Percipo, soft skills intelligent program platform offered by the company.
  • In November 2019, NIIT Limited, a global leader in skill and talent development launched an initiative. The FutureFest initiative offered college students to enhance their skills through various future-ready programs.
  • In May 2018, Computer Generated Solutions entered into a partnership agreement with Custodia Technology. The partnership aims to offer cross-platform service and support to investment service providers.

Historical & Forecast Period

This study report represents analysis for each segment from 2017 to 2027 considering 2018 to be the base year. Compounded Annual Growth Rate (CAGR) for each of the respective segments estimated for the forecast period from 2019 to 2027.

Market Segmentation

 

ATTRIBUTE DETAILS
Research Period  2017-2027
Base Year 2018
Forecast Period  2019-2027
Historical Year  2017
Unit  USD Million
Segmentation

 Type (2017–2027; US$ Mn)
 • Personal Development
 • Management & Leadership
 • Administration & Secretarial
 • Communication & Productivity
 • Others (Teamwork, etc.)

 Providers (2017–2027; US$ Mn)
 • Corporate/Enterprise
 • Academic
 • Government Organization

 Delivery Mode (2017–2027; US$ Mn)
 • Regular/Offline
 • Online
   o Synchronous Online Course
   o Asynchronous Online
   o Hybrid Courses

 Industry Segment (2017–2027; US$ Mn)
 • BFSI
 • Manufacturing
 • Hospitality
 • IT & Telecom
 • Education
 • Retail
 • Media & Entertainment
 • Others

 Geography (2017–2027; US$ Mn)
 • North America (U.S., Rest of North America)
 • Europe (U.K., Germany, France, Rest of Europe)
 • Asia Pacific (Japan, China, India, Rest of Asia Pacific)
 • Rest of the World (Latin America, Middle East & Africa)

The current report also comprehends qualitative and qualitative market valuation factors such as key market drivers, market trends, restraints and opportunities that give a better market understanding of the overall soft skill management market. Additionally, the global report also comprises graphical representation of competitive landscape based on their market initiatives and strategies, product portfolio and business strengths.

Key questions answered in this report

  • What are the current market trends and dynamics in the soft skill management market and valuable opportunities for emerging players?
  • What is driving soft skill management market?
  • What are the key challenges to market growth?
  • Which segment accounts for the fastest CAGR during the forecast period?
  • Which segment holds a larger market share and why?
  • Are low and middle-income economies investing in the soft skill management market?
  • What is the market trend and dynamics in emerging markets such as Asia Pacific, Latin America, and Middle East & Africa?

1. Preface
1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. USP and Key Offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Phase I – Secondary Research
1.3.2. Phase II – Primary Research
1.3.3. Phase III – Expert Panel Review
1.3.4. Approach Adopted
1.3.4.1. Top-Down Approach
1.3.4.2. Bottom-Up Approach
1.3.5. Assumptions
1.4. Market Segmentation

2. Executive Summary
2.1. Market Snapshot: Global Soft Skill Management (SSM) Market
2.2. Global SSM Market, by Type, 2018 (US$ Mn)
2.3. Global SSM Market, by Providers, 2018 (US$ Mn)
2.4. Global SSM Market, by Delivery Mode, 2018 (US$ Mn
2.5. Global SSM Market, by Industry, 2018 (US$ Mn)
2.6. Global SSM Market, by Geography, 2018 (US$ Mn)

3. Market Dynamics
3.1. Introduction
3.1.1. Global SSM Market Value, 2017-2027, (US$ Mn)
3.2. Market Dynamics
3.2.1. Market Drivers
3.2.2. Market Restraints
3.3. Attractive Investment Proposition, by Geography, 2018
3.4. Market Positioning of Key Players, 2018
3.4.1. Major Strategies Adopted by Key Players

4. Global Soft Skill Management (SSM) Market, by Type, 2017-2027 (US$ Mn)
4.1. Overview
4.2. Personal Development
4.3. Management & Leadership
4.4. Administration & Secretarial
4.5. Communication & Productivity
4.6. Others (Teamwork, etc.)

5. Global Soft Skill Management (SSM) Market, By Providers, 2017-2027 (US$ Mn)
5.1. Overview
5.2. Corporate/Enterprise
5.3. Academic
5.4. Government Organizations

6. Global Soft Skill Management (SSM) Market, by Delivery Mode, 2017-2027 (US$ Mn)
6.1. Overview
6.2. Regular/Offline
6.3. Online
6.3.1. Synchronous Online Course
6.3.2. Asynchronous Online
6.3.3. Hybrid Courses

7. Global Soft Skill Management (SSM) Market, by Industry Segment, 2017-2027 (US$ Mn)
7.1. Overview
7.2. BFSI
7.3. Manufacturing
7.4. Hospitality
7.5. IT & Telecom
7.6. Education
7.7. Retail
7.8. Media & Entertainment
7.9. Others

8. North America Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
8.1. Overview
8.1.1. North America SSM Market Value and Growth, 2017-2027, (US$ Mn)
8.2. North America SSM Market Value, By Type, 2017-2027 (US$ Mn)
8.2.1. Market Analysis
8.3. North America SSM Market Value, By Providers, 2017-2027 (US$ Mn)
8.3.1. Market Analysis
8.4. North America SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
8.4.1. Market Analysis
8.5. North America SSM Market Value, By Industry, 2017-2027 (US$ Mn)
8.6. Market Analysis
8.7. North America SSM Market Value, By Region/Country, 2017-2027 (US$ Mn)
8.7.1. Market Analysis
8.7.2. U.S.
8.7.3. Rest of North America

9. Europe Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
9.1. Overview
9.1.1. Europe SSM Market Value and Growth, 2017-2027, (US$ Mn)
9.2. Europe SSM Market Value, By Type, 2017-2027 (US$ Mn
9.2.1. Market Analysis
9.3. Europe SSM Market Value, By Providers, 2017-2027 (US$ Mn)
9.3.1. Market Analysis
9.4. Europe SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
9.4.1. Market Analysis
9.5. Europe SSM Market Value, By Industry, 2017-2027 (US$ Mn)
9.5.1. Market Analysis
9.6. Europe SSM Market Value, By Region/Country, 2017-2027 (US$ Mn)
9.6.1. Market Analysis
9.6.2. U.K.
9.6.3. Germany
9.6.4. France
9.6.5. Rest of Europe

10. Asia Pacific Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
10.1. Overview
10.1.1. Asia Pacific SSM Market Value and Growth, 2017-2027, (US$ Mn)
10.2. Asia Pacific SSM Market Value, By Type, 2017-2027 (US$ Mn)
10.2.1. Market Analysis
10.3. Asia Pacific SSM Market Value, By Providers, 2017-2027 (US$ Mn)
10.3.1. Market Analysis
10.4. Asia Pacific SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
10.4.1. Market Analysis
10.5. Asia Pacific SSM Market Value, By Industry, 2017-2027 (US$ Mn)
10.5.1. Market Analysis
10.6. Asia Pacific SSM Market Value, By Region/Country, 2017-2027 (US$ Mn)
10.6.1. Market Analysis
10.6.2. Japan
10.6.3. China
10.6.4. India
10.6.5. Rest of Asia Pacific

11. Rest of the World Soft Skill Management (SSM) Market Analysis, 2017-2027 (US$ Mn)
11.1. Overview
11.1.1. Rest of the World SSM Market Value and Growth, 2017-2027, (US$ Mn)
11.2. Rest of the World SSM Market Value, By Type, 2017-2027 (US$ Mn)
11.2.1. Market Analysis
11.3. Rest of the World SSM Market Value, By Providers, 2017-2027 (US$ Mn)
11.3.1. Market Analysis
11.4. Rest of World SSM Market Value, By Delivery Mode, 2017-2027 (US$ Mn)
11.4.1. Market Analysis
11.5. Rest of World SSM Market Value, By Industry, 2017-2027 (US$ Mn)
11.5.1. Market Analysis
11.6. Rest of the World SSM Market Value, By Region, 2017-2027 (US$ Mn)
11.6.1. Market Analysis
11.6.2. Middle East & Africa
11.6.3. Latin America

12. Company Profiles
12.1. Skillsoft Corporation
12.2. Tata Interactive Systems
12.3. The Insights Group Ltd.
12.4. VitalSmarts
12.5. Wilson Learning Worldwide
12.6. Articulate Global, Inc.
12.7. QA Ltd.
12.8. Skill Key Interactive, LLC
12.9. Cengage Learning, Inc.
12.10. Computer Generated Solutions, Inc.
12.11. D2L Corporation
12.12. edX, Inc.
12.13. Interaction Associates, Inc.
12.14. New Horizons Worldwide, LLC.
12.15. NIIT Limited
12.16. Pearson PLC

*SSM - Soft Skill Management

FIG. 1 Global Soft Skill Management (SSM) Market: Research Methodology
FIG. 2 Market Size Estimation – Top Down & Bottom up Approach
FIG. 3 Global SSM Market Segmentation
FIG. 4 Global SSM Market, by Type, 2018 (US$ Mn)
FIG. 5 Global SSM Market, by Providers, 2018 (US$ Mn)
FIG. 6 Global SSM Market, by Delivery Mode, 2018 (US$ Mn)
FIG. 7 Global SSM Market, by Industry, 2018 (US$ Mn)
FIG. 8 Global SSM Market, by Geography, 2018 (US$ Mn)
FIG. 9 Attractive Investment Proposition, by Geography, 2018
FIG. 10 Global Market Positioning of Key SSM Market Manufacturers, 2018
FIG. 11 Global SSM Market Value Contribution, By Type, 2018 & 2027 (Value %)
FIG. 12 Global SSM Market, by Personal Development, Value, 2017–2027 (US$ Mn)
FIG. 13 Global SSM Market, by Management & Leadership, 2017–2027 (US$ Mn
FIG. 14 Global SSM Market, by Administartion & Secretarial, 2017–2027 (US$ Mn)
FIG. 15 Global SSM Market, by Communication & Productivity, 2017–2027 (US$ Mn)
FIG. 16 Global SSM Market, by Others (Teamwork, etc.) 2017–2027 (US$ Mn)
FIG. 17 Global SSM Market Value Contribution, By Providers, 2018 & 2027 (Value %)
FIG. 18 Global SSM Market, by Corporate/Enterprise, Value, 2017–2027 (US$ Mn)
FIG. 19 Global SSM Market, by Academic, Value, 2017–2027 (US$ Mn)
FIG. 20 Global SSM Market, by Government Organization, Value, 2017–2027 (US$ Mn)
FIG. 21 Global SSM Market Value Contribution, By Delivery Mode, 2018 & 2027 (Value %)
FIG. 22 Global SSM Market, by Regular/Offline, Value, 2017–2027 (US$ Mn)
FIG. 23 Global SSM Market, by Online, Value, 2017–2027 (US$ Mn)
FIG. 24 Global SSM Market, by Others, Value, 2017–2027 (US$ Mn
FIG. 25 U.S. SSM Market, 2017–2027 (US$ Mn)
FIG. 26 Rest of North America SSM Market, 2017–2027 (US$ Mn)
FIG. 27 U.K. SSM Market, 2017–2027 (US$ Mn)
FIG. 28 Germany SSM Market, 2017–2027 (US$ Mn)
FIG. 29 France SSM Market, 2017–2027 (US$ Mn)
FIG. 30 Rest of Europe SSM Market, 2017–2027 (US$ Mn)
FIG. 31 Japan SSM Market, 2017–2027 (US$ Mn)
FIG. 32 China SSM Market, 2017–2027 (US$ Mn)
FIG. 33 India SSM Market, 2017–2027 (US$ Mn)
FIG. 34 Rest of Asia Pacific SSM Market, 2017–2027 (US$ Mn)
FIG. 35 Middle East & Africa SSM Market, 2017–2027 (US$ Mn)
FIG. 36 Latin America SSM Market, 2017–2027 (US$ Mn)

TABLE 1 Market Snapshot: Global Soft Skill Management (SSM) Market
TABLE 2 Global SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 3 Global SSM Market, by Provider, 2017–2027 (US$ Mn)
TABLE 4 Global SSM Market, by Delivery Mode, 2017–2027 (US$ Mn
TABLE 5 Global SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 6 Global SSM Market, by Geography, 2017–2027 (US$ Mn)
TABLE 7 North America SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 8 North America SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 9 North America SSM Market, by Delivery Mode, 2017–2027 (US$ Mn)
TABLE 10 North America SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 11 North America SSM Market, by Country, 2017–2027 (US$ Mn)
TABLE 12 Europe SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 13 Europe SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 14 Europe SSM Market, by Delivery Mode, 2017–2027 (US$ Mn)
TABLE 15 Europe SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 16 Europe SSM Market, by Country/Region, 2017–2027 (US$ Mn)
TABLE 17 Asia Pacific SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 18 Asia Pacific SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 19 Asia Pacific SSM Market, by Delivery Mode, 2017–2027 (US$ Mn
TABLE 20 Asia Pacific SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 21 Asia Pacific SSM Market, by Country/Region, 2017–2027 (US$ Mn)
TABLE 22 RoW SSM Market, by Type, 2017–2027 (US$ Mn)
TABLE 23 RoW SSM Market, by Providers, 2017–2027 (US$ Mn)
TABLE 24 RoW SSM Market, by Delivery Mode, 2017–2027 (US$ Mn)
TABLE 25 RoW SSM Market, by Industry, 2017–2027 (US$ Mn)
TABLE 26 RoW SSM Market, by Country/Region, 2017–2027 (US$ Mn)
TABLE 27 Skillsoft Corporation: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 28 Tata Interactive Systems: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 29 The Insights Group Ltd.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 30 VitalSmarts: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 31 Wilson Learning Worldwide: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments)
TABLE 32 Articulate Global, Inc.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 33 QA Ltd.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 34 Skill Key Interactive, LLC: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 35 Cengage Learning, Inc.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 36 Computer Generated Solutions, Inc.: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 37 D2L Corporation: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 38 D2L Corporation: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 39 edX, Inc: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 40 Interaction Associates, Inc: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 41 New Horizons Worldwide, LLC: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 42 NIIT Limited: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments
TABLE 43 Pearson PLC: Company Snapshot (Company Overview; Product Portfolio; Financial Information; Key Developments

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