List of Leading Companies:
- Bumrungrad International Hospital (Thailand)
- Apollo Hospitals (India)
- Bangkok Chain Hospital (Bangkok Hospital) (Thailand)
- Fortis Healthcare (India)
- KPJ Healthcare Berhad (Malaysia)
- Mount Elizabeth Hospitals (Singapore)
- Raffles Medical Group (Singapore)
- Asian Heart Institute (India)
- Gleneagles Global Hospitals Group (India)
- Prince Court Medical Centre (Malaysia)
Detailed Analysis of Top Companies
Bumrungrad International Hospital (Thailand): https://www.bumrungrad.com/en
Company Profile: Bumrungrad International Hospital, founded in 1980, has been a global leader in providing world-class healthcare services and international patient support for nearly four decades. Located in Bangkok, Thailand, it is one of Southeast Asia’s largest private hospitals and has been listed on the Thai Stock Exchange since 1989. Bumrungrad cares for more than 1.1 million patients from over 190 countries each year. Newsweek and Statista have consistently ranked it as one of the best hospitals in the world, as well as the number one hospital in Thailand, for several years running. It was Asia’s first hospital to receive Joint Commission International (JCI) accreditation in 2002, and it has been reaccredited several times since then. The hospital’s guiding principles are to provide high-quality, safe care in accordance with international standards while also providing renowned Thai hospitality.
Medical Tourism Services: Bumrungrad provides a wide range of medical treatments, including cardiology and cardiothoracic surgery, cosmetic and plastic surgery, dental treatments, orthopedic surgery, oncology, ophthalmology, fertility treatments, and numerous other specialized procedures. The hospital has separate centers for different specialties, such as the Heart Center, Neuroscience Center, Women’s Center, Digestive Disease Center, Orthopedic Center, and Spine Institute.
They also provide comprehensive health screening packages, vaccinations, and genomic medicine services. Bumrungrad is a popular destination for medical tourists seeking treatment in Thailand. The hospital offers a wide range of services to international patients, including a dedicated International Medical Coordination office that helps with scheduling, follow-up care, airport transfers, visa assistance, accommodation arrangements, and language interpretation. They also provide personalized travel assistance and medical coordination teams that are fluent in multiple languages.
Key differentiators and competitive advantages: Bumrungrad’s early adoption of international accreditation (JCI) was a significant differentiator, demonstrating its commitment to quality and safety. The hospital has a large team of highly qualified physicians and dentists, totaling over 1,200 experts in 55 specialties. Their emphasis on quality, safety, and measurable results helps improve patient outcomes through a collaborative approach among healthcare professionals. Bumrungrad’s ongoing investment in innovation and technology, which includes advanced medical equipment and minimally invasive surgical techniques, gives it a competitive advantage.
The hospital’s commitment to compassionate care, as well as its ability to accommodate a diverse international patient population with multilingual staff, adds to its appeal. Bumrungrad has expanded its offerings to include wellness programs and preventive care. Its strategic location in Bangkok, a city known for hospitality and connectivity, adds to its success. The hospital’s strong brand reputation and consistent recognition in global rankings bolster its position as a top medical tourism provider.
Apollo Hospitals (India): https://www.apollohospitals.com/
Apollo Hospitals Group, founded in 1983 by Dr. Prathap C. Reddy, is India’s leading healthcare conglomerate and a pioneer in corporate healthcare. Over the last few decades, it has evolved into Asia’s largest integrated private hospital group, with expertise in managing hospitals, clinics, health insurance, healthcare IT, telemedicine, education, pharmacy retail, and medical business process outsourcing. Apollo Hospitals’ vision is to make world-class healthcare accessible to everyone. The group operates a large network of hospitals in India and around the world, with over 70 in India alone.
Medical Tourism Services: Apollo Hospitals provides a wide range of medical services, including cardiology, oncology, neurology, orthopedics, transplantation, bariatric surgery, and many others. They have pioneered numerous medical procedures and adhere to international standards, attracting patients seeking top-tier healthcare. India is a key destination for Apollo’s medical tourism efforts, providing advanced healthcare at a reasonable cost. Apollo Hospitals offers comprehensive international patient services, such as assistance with trip planning, doctor referrals, and medical visa, travel, and lodging arrangements. They have dedicated international patient centers that assist with medical history, hotel reservations, and coordination with international insurance companies. Apollo also emphasizes digital healthcare services with its Apollo 24/7 platform, which includes teleconsultations and online pharmacy orders.
Key Differentiators and Competitive Advantages: Apollo Hospitals has a strong brand reputation and a large network of hospitals, allowing for easy access to a wide range of specialized services. They were the first hospital in India to receive international accreditation and were pioneers in the use of technology, such as telemedicine and robotic surgery. Apollo’s commitment to quality care and continuous improvement is demonstrated by the pursuit and maintenance of JCI accreditation for several of their hospitals. The group’s integrated healthcare ecosystem, which includes hospitals, pharmacies, and health insurance, offers a comprehensive service portfolio. Apollo’s emphasis on specialized services in cardiology, oncology, and organ transplantation draws patients from both India and abroad. Their digital healthcare initiatives, including the Apollo 24/7 platform, improve patient convenience and access. Apollo has also been proactive in advocating for more liberal visa policies to boost medical tourism in India. Collaborations with international institutions, as well as a focus on research and innovation, help them maintain a competitive edge.
Bangkok Chain Hospital (Thailand): https://www.bangkokchainhospital.com/en/home
Company Profile: Bangkok Hospital, founded in 1972, has grown to become Thailand’s leading medical institution, offering a wide range of services. It is part of the Bangkok Chain Hospital group and is known for its advanced technology and personalized care for both local and international patients. The hospital is accredited by organizations such as JCI, which ensures high medical care standards. Bangkok Hospital aspires to be the premier provider of comprehensive healthcare services in the heart of Bangkok.
Bangkok Hospital provides a wide range of medical services, including cardiology, oncology, orthopedics, heart surgery, orthopedic surgery and joint replacement, dental care, and reproductive medicine such as IVF and ICSI. They have specialized centers of excellence dedicated to heart, cancer, bone, and brain care. Thailand is a popular destination for various medical procedures, and Bangkok Hospital is a top choice for international patients. The hospital offers comprehensive packages to medical tourists, ensuring a smooth transition from treatment to accommodation. Their International Medical Services (IMS) center meets the specific needs of international outpatients, providing services such as annual check-ups and physical examinations for visa applications. They also help with appointment scheduling, language interpretation, transportation, and insurance coordination. Bangkok Hospital has invested in cutting-edge robot-assisted surgery to increase precision and improve patient outcomes across various specialties.
Key Differentiators and Competitive Advantages: Bangkok Hospital’s long-standing reputation as Thailand’s leading medical institution provides a significant advantage. Their JCI accreditation and ongoing implementation of advanced medical technologies, such as robot-assisted surgery, demonstrate their commitment to quality care and innovation. The hospital’s extensive range of specialized services and centers of excellence enables it to address a wide range of medical needs. Their emphasis on providing comprehensive and personalized care to both domestic and international patients strengthens their appeal. Bangkok Hospital’s strategic location in Bangkok, a major hub for medical tourism, makes it easily accessible to international visitors. The availability of comprehensive health check-up packages and services tailored specifically for visa applicants distinguishes them even further. The hospital’s strong network and collaborations within the Bangkok Chain Hospital Group help boost its competitiveness.
Fortis Healthcare (India): https://www.fortishealthcare.com
Fortis Healthcare Limited is India’s leading integrated healthcare delivery service provider, with a focus on hospitals, diagnostics, and day-care specialty facilities. The company provides healthcare delivery services in India, Dubai, Mauritius, and Sri Lanka, with a strong presence in India. As of June 2024, Fortis had over 28 healthcare facilities and over 4,600 operational beds. Their mission is to establish a world-class integrated healthcare delivery system in India by combining the best medical skills with compassionate patient care. Fortis Hospital in Gurgaon is regarded as a prominent medical tourism facility in the city.
Medical Tourism Services: Fortis Healthcare provides a wide range of advanced medical treatments, including oncology, cardiology and cardiothoracic surgery, orthopedics and joint replacement, neurology and neurosurgery, minimally invasive and laparoscopic surgery, and organ transplantation. India is a key destination for Fortis’ medical tourism, providing advanced healthcare at reasonable prices. They have a dedicated International Patient Services team that can help international patients with language support, medical visas, travel, and accommodations. Fortis also offers pre-travel consultations via online appointments and post-treatment care through telemedicine. They provide a variety of treatments, including IVF and other surgical procedures. Fortis is committed to continuous improvement and invests in R&D to improve its services.
Key Differentiators and Competitive Advantages: Fortis Healthcare has a strong brand presence and a large network of hospitals throughout India and in a few international locations. They are accredited by NABH (National Accreditation Board for Hospitals), signifying high standards of treatment. Fortis focuses on continuous improvement and invests in advanced medical equipment and skilled staff. Their International Patient Services program provides tailored support for international patients, such as visa and accommodation assistance. Fortis specializes in a variety of key areas, including oncology, cardiac care, and organ transplantation. They also use digital marketing to improve their brand image. Fortis is part of the IHH Healthcare Berhad group, which benefits from this global collaboration. They are actively pursuing brownfield expansion and optimizing their cost structure to increase efficiency. Fortis has also received awards for its healthcare services.
KPJ Healthcare Berhad (Malaysia): https://www.kpjhealth.com.my
Company Profile: KPJ Healthcare Berhad is Malaysia’s leading provider of private healthcare services, with roots dating back to 1981 when it opened the first private specialist hospital in Johor. The group operates an integrated network of over 29 specialist hospitals throughout Malaysia and has expanded internationally to include hospitals in Indonesia, Bangkok, and Bangladesh. KPJ’s primary goal is to provide exceptional health treatment, care, and diagnosis to all patients while also working to improve the health of the people and communities they serve.
Medical Tourism Offerings: KPJ Healthcare has received many health tourist patients from all over the world for various procedures. Their health tourism department is dedicated to providing an exceptional healthcare destination experience with quality that is tailored to individual needs. KPJ Tawakkal Health Centre in Kuala Lumpur provides dental specialists, comprehensive rehabilitation, outpatient specialist clinics, dialysis centers, and minor operation theaters to international patients. KPJ KL Dental Specialist Centre also offers various dental treatments to medical tourists. Malaysia is a recognized medical tourism hub, and KPJ plays a significant role in attracting international patients. KPJ offers services such as medical problem reviews, estimated costs, appointment scheduling, airport transfers, and visa extension assistance. They also coordinate with agents and manage transportation arrangements. KPJ aims to increase surgical referrals from neighboring countries and strengthen its quaternary services. Two of KPJ’s hospitals have joined the Mayo Clinic Care Network, expanding their international reach.
Key Differentiators and Competitive Advantages: KPJ Healthcare’s extensive reach and accessibility across Malaysia give it a significant competitive advantage. They provide a diverse range of medical specialist services, some of which are pioneering in the country. KPJ excels at implementing integrated technology to improve patient care, such as cloud computing and a clinical information system. They are also investigating digitalized medical technology applications in fields such as e-pharmacy and robotics. With over three decades of experience in hospital development and management, KPJ has solid foundations. Their health tourism segment has grown significantly due to aggressive marketing strategies. KPJ’s collaboration with the Mayo Clinic Care Network improves their care quality and international reputation. MSQH and JCI accreditations recognize their commitment to quality and safety. KPJ also places a strong emphasis on community service through its network of charitable clinics.
Mount Elizabeth Hospitals (Singapore) are part of Parkway Pantai, a regional integrated healthcare provider. They are known for providing high-quality medical care and attract a large number of international patients seeking specialized treatments. Their main strengths are advanced medical technology, a strong team of specialists, and a focus on the patient experience. They provide a variety of medical specialties, including cardiology, oncology, and neurosurgery. Singapore is known for its high-quality medical infrastructure, making Mount Elizabeth Hospitals a top choice for medical tourists looking for quality care in Asia.
Raffles Medical Group (Singapore): Raffles Medical Group is another well-known healthcare provider in Singapore that caters to medical tourists. They run a network of clinics and hospitals, providing a full range of medical services. Their integrated healthcare model, which includes primary care, specialty services, and health insurance, is one of their strongest points. Raffles Medical Group is known for its high-quality medical professionals and patient-centered approach. Raffles Medical Group, with Singapore’s reputation for excellent healthcare infrastructure, is a key player in the medical tourism market, particularly for patients seeking treatments in a safe and advanced medical environment.
Asian Heart Institute (India): The Asian Heart Institute, based in Mumbai, India, is a top cardiac care facility that also welcomes international patients. They specialize in cardiology and cardiac surgery, and are known for their high success rates and experienced medical professionals. The Asian Heart Institute is a popular choice for medical tourists looking for heart-related treatments due to India’s low cost and expertise in cardiac procedures.
Gleneagles Global Hospitals Group (India/Malaysia): Gleneagles Global Hospitals is a hospital chain that operates in India and Malaysia and is owned by IHH Healthcare. They provide a variety of medical specialties, including multi-organ transplants, cardiology, and neurosciences. Their international accreditations and emphasis on advanced medical procedures entice medical tourists seeking specialised care in these areas.
Prince Court Medical Centre (Malaysia): Located in Kuala Lumpur, Malaysia, Prince Court Medical Centre is well-known for providing high-quality medical services, attracting international patients seeking a variety of treatments such as cardiology, orthopedics, and cosmetic surgery. Malaysia’s growing reputation as a medical tourism hub, combined with Prince Court’s commitment to excellence, positions it as a competitive market player.
Factors Affecting Competition: Several important factors shape the competitive dynamics in the global medical tourism market:
Pricing: Price is an important competitive factor, with many destinations offering medical procedures at significantly lower costs—ranging from 50% to 80% less—than those in developed countries such as the United States. This cost advantage is a primary motivator for many medical tourists, compelling providers to maintain competitive pricing while ensuring quality.
Quality of Care: While cost is important, international patients prioritize medical care quality. Accredited hospitals with international certifications, such as JCI, often have a competitive advantage because they ensure high standards and patient safety. To compete effectively, providers must constantly improve their medical expertise, adopt cutting-edge technologies, and improve patient outcomes.
Treatment Specialization: Focusing on specific medical fields can be a significant differentiator. Hospitals and clinics that have established centers of excellence for specific treatments, such as cardiac surgery, orthopedics, cosmetic surgery, or fertility treatments, may attract patients seeking expertise in these fields.
Geographic Reach and Destination Appeal: The geographic location and overall appeal of a destination are important factors in attracting medical tourists. Thailand, India, Malaysia, and Mexico have emerged as dominant hubs due to their affordable treatments, world-class medical infrastructure, and attractive tourism options for recovery and relaxation.
Service Integration: Providing comprehensive services beyond medical procedures, such as assistance with travel arrangements, visa applications, lodging, airport transfers, language interpretation, and specialized care for international patients, is becoming increasingly important for gaining a competitive advantage.
Technology Adoption: The use of advanced medical technologies, such as robotic surgery and minimally invasive techniques, can boost a provider’s reputation and attract patients looking for cutting-edge treatments. Furthermore, using telemedicine for consultations and follow-ups increases accessibility and patient convenience.
Comparative Analysis of Top Companies
Estimated Market Share of Top Medical Tourism Companies
| Company Name | Estimated Market Share |
| Bumrungrad International Hospital | High |
| Apollo Hospitals | High |
| Bangkok Chain Hospital (Bangkok Hosp.) | High |
| Fortis Healthcare | High |
| KPJ Healthcare Berhad | Medium-High |
| Mount Elizabeth Hospitals | Medium |
| Raffles Medical Group | Medium |
| Asian Heart Institute | Medium |
| Gleneagles Global Hospitals Group | Medium |
| Prince Court Medical Centre | Medium |
Table 2: Comparison by Treatment Specialization
| Company Name | Cardiology | Orthopedics | Oncology | Cosmetic Surgery | Dental | Fertility | Other Key Specializations |
| Bumrungrad International Hospital | Yes | Yes | Yes | Yes | Yes | Yes | Neurology, Ophthalmology, Spine, Digestive Diseases |
| Apollo Hospitals | Yes | Yes | Yes | Yes | No | No | Transplants, Neurosurgery, Bariatric Surgery |
| Bangkok Chain Hospital (Bangkok Hosp.) | Yes | Yes | Yes | Yes | Yes | Yes | Heart Surgery, Joint Replacement, Reproductive Medicine |
| Fortis Healthcare | Yes | Yes | Yes | Yes | No | Yes | Neurosurgery, Organ Transplants, Laparoscopic Surgery |
| KPJ Healthcare Berhad | Yes | Yes | Yes | Yes | Yes | Yes | Rehabilitation, Dialysis |
| Mount Elizabeth Hospitals | Yes | Yes | Yes | No | No | No | Neurosurgery |
| Raffles Medical Group | Yes | Yes | Yes | No | Yes | Yes | Primary Care, Health Insurance |
| Asian Heart Institute | Yes | No | No | No | No | No | Cardiac Care |
| Gleneagles Global Hospitals Group | Yes | Yes | Yes | No | No | No | Multi-organ Transplants, Neurosciences |
| Prince Court Medical Centre | Yes | Yes | Yes | Yes | Yes | Yes |
Table 3: Comparison by Geographic Reach
| Company Name | Primary Destination Countries | Other Key Markets Served |
| Bumrungrad International Hospital | Thailand | Middle East, Asia, Europe, US, Australia |
| Apollo Hospitals | India | Dubai, Mauritius, Sri Lanka, Africa |
| Bangkok Chain Hospital (Bangkok Hosp.) | Thailand | |
| Fortis Healthcare | India | Dubai, Mauritius, Sri Lanka |
| KPJ Healthcare Berhad | Malaysia | Indonesia, Thailand, Bangladesh, Australia |
| Mount Elizabeth Hospitals | Singapore | Regionally |
| Raffles Medical Group | Singapore | Regionally |
| Asian Heart Institute | India | |
| Gleneagles Global Hospitals Group | India, Malaysia | |
| Prince Court Medical Centre | Malaysia |
Table 4: Comparison of Service Offerings for International Patients
| Company Name | Visa Assistance | Accommodation Arrangements | Airport Transfers | Language Interpretation | Dedicated International Patient Center | Online Consultation |
| Bumrungrad International Hospital | Yes | Yes | Yes | Yes | Yes | Yes |
| Apollo Hospitals | Yes | Yes | Yes | Yes | Yes | Yes |
| Bangkok Chain Hospital (Bangkok Hosp.) | Yes | Yes | Yes | Yes | Yes | Yes |
| Fortis Healthcare | Yes | Yes | Yes | Yes | Yes | Yes |
| KPJ Healthcare Berhad | Yes | Yes | Yes | Yes | Yes | Yes |
| Mount Elizabeth Hospitals | Yes | Yes | Yes | Yes | Yes | Yes |
| Raffles Medical Group | Yes | Yes | Yes | Yes | Yes | Yes |
| Asian Heart Institute | Yes | Yes | Yes | Yes | Yes | Yes |
| Gleneagles Global Hospitals Group | Yes | Yes | Yes | Yes | Yes | Yes |
| Prince Court Medical Centre | Yes | Yes | Yes | Yes | Yes | Yes |
Emerging Companies and Disruptive Forces in the Medical Tourism Market
Several emerging companies and disruptive forces are beginning to shape the competitive landscape of the global medical tourism market. Online platforms and aggregators like PlacidWay , Vaidam , MediConnect (Zeen Mediconnect) , Clinicspots , and others such as Livonta Global , MedRabbits , MediJourney , Klinikum Medical Link , HealthStay.io , Aditya Birla Health Services , World Class Health , Medical Tourism Corporation , NearShore Medical Specialists , Yapita Health , Go Medii , Medsurge , Credihealth , HealthTrip , Lyfboat , Edha Care , and Medical Linkers are playing an increasingly important role.
These platforms connect patients directly with hospitals and doctors, offering greater transparency in pricing and quality information. The growth of telemedicine is another significant disruptive force, allowing for pre- and post-operative consultations and remote monitoring, enhancing the overall patient experience and reducing logistical challenges. Developments in artificial intelligence (AI) and remote monitoring technologies have the potential to further transform patient care and accessibility in medical tourism.
Additionally, niche medical tourism segments, such as wellness tourism, dental tourism, and fertility tourism, are gaining traction, with specialized providers catering to these specific needs. The entry of online travel technology platforms like EaseMyTrip into the medical tourism sector also indicates a growing convergence of travel and healthcare services. These emerging companies and disruptive forces are fostering greater competition, empowering patients with more choices and information, and driving innovation in the delivery of cross-border healthcare.
Related Reports:
https://www.credenceresearch.com/report/medical-tourism-market
https://www.credenceresearch.com/report/india-medical-tourism-market
https://www.credenceresearch.com/report/outbound-medical-tourism-services-market
https://www.credenceresearch.com/report/united-states-medical-tourism-market
https://www.credenceresearch.com/report/united-kingdom-medical-tourism-market
https://www.credenceresearch.com/report/gcc-countries-medical-tourism-market
