Market Insights:
This report on the global passenger service system (PSS) market studies various types of services and geography. Passenger Service Systems (PSS) have become one of the most vital parts of the airline industry’s IT landscape. As the airline industry grows significantly in the near future, PSS systems are also being reshaped by market stakeholders according to changing industry requirements, technological upgrades, and shifts in business strategy. According to our research, the global passenger service system (PSS) market has been observing a significant rise in its valuation, especially in the last five years, with various services such as the presence of augmented reality (AR), home tagging for luggage, and artificial intelligence (AI) for customer service.
For the purpose of this study, the various types of services considered are diesel and gasoline. Market size estimates and forecasts for airline reservation systems, airline inventory systems, departure control systems, internet booking systems, loyalty systems, customer care systems, airport management consulting, and ancillary services for these segments for the period 2015 to 2025 are provided in terms of USD million along with the respective CAGRs for the period 2017 to 2025, considering 2016 as the base year.
The market size and forecast for these regional and country-level markets are presented in this study for the period 2015–2025. Market growth rates for the forecast period 2017–2025 are also included in this report, considering 2016 as the base year.
Radixx International Inc., Hexaware Technologies Ltd., Bravo Passenger Solutions Pte Ltd., Hitit Computer Services A.S., SITA NV, Unisys Corp., Enoya-one Ltd. (AeroCRS), Sabre Corp., Intelisys Aviation Systems Inc., IBS Software Services Pvt. Ltd., Travelport Worldwide Ltd., Enoya-one Ltd. (AeroCRS), Enoya-One
Along with quantitative information, qualitative information sets and assessment tools are provided in this study for a better analysis of the overall market scenario and future prospects. Information such as market inclination insights and drivers, challenges, and opportunities assists the readers in understanding the ongoing trends in the global passenger service systems (PSS) market.
Tools such as key player market positioning and appealing investment propositions provide readers with insights into the global passenger service system (PSS) market’s competitive scenario. This report concludes with a company profiles section that highlights major information about the key players engaged in the passenger service system (PSS) market.
Based on the type of service, the passenger service system (PSS) market is segmented into:
- Airline Reservation System
- Customer Care System
- Departure Control System
- Airport Management Consulting
- Airline Inventory System
- Loyalty System
- Internet Booking System
- Ancillary Services
Airlines reservation systems accounted for the largest market share of 26.4% in 2016 due to key driving factors such as rising system adoption, particularly by small and medium-sized airline operators, which is increasing rapidly, particularly in Asia-Pacific and the Middle East and Africa. The several advantages owned by airline reservation systems, such as cost efficiency in operations, user-friendliness, a high level of organized reservations, and greater customer satisfaction,
The customers available in the market are looking for a reservation system that can provide revenue based on multiple channels and services. During the forecast period of 2017–2025, ancillary services are expected to grow at a significant rate, mainly due to the increasing focus of airline operators on non-core solutions to create revenue. In addition to that, internet booking systems and departure control systems were observed as the most significantly growing services in the near future.
For the purpose of this study, the global passenger service system (PSS) market is categorized into three segments:
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East and Africa
In 2016, North America was observed as the largest PSS market due to key driving factors such as its being one of the most mature airline markets, the availability of a number of established airline operators, digitally upgraded infrastructure, and increasing public awareness associated with airline reservation systems and other services. According to the International Air Transport Association (IATA), the global airline industry made a net profit of $29.8 billion in 2017, which proves that the industry is growing at a significant rate.
During the forecast period of 2017–2025, Asia-Pacific is expected to be the fastest-growing PSS market due to healthy economic growth, increasing urbanization, and the presence of highly populated as well as rapidly developing countries such as China and India. Moreover, rising customer awareness related to user-friendly airline ticket booking facilities and the rising tourism industry in Southeast Asia are also considered key factors assisting the increase in demand for PSS.
