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Healthcare Tele-Consultation Services Market By Mode Of Access (Voice Calls, Video Calls, Kiosks) - Growth, Future Prospects & Competitive Analysis, 2016 - 2024

Healthcare teleconsultation services refer to virtual consultations with doctors instead of a physical visit to the hospital or the physician's office. Consumers can get in touch with a medical professional through various modes of communication, including a telephone call, a video call, or a visit to a medical kiosk located at various locations. Tele-consultation services have enabled healthcare providers to reduce costs, especially in developed countries where a personal visit to the hospital costs significantly more.

In any non-emergency situation, consumers can simply log onto the teleconsultation service provider's platform or dial a toll-free number to get in touch with a physician. The professional medical analyses the medical condition of the patient and gives advice accordingly. In addition, the physician can directly send a medical prescription to the preferred pharmacist. Apart from low costs, teleconsultation services also offer ease of access to medical professionals. Customers can obtain a medical opinion quickly from the comfort of their own homes or the convenience of their workplace. Thus, teleconsultation services have gained immense popularity in recent years.

One of the major driving factors in the global teleconsultation services market is the increasing healthcare costs in developed countries. Tele-consultation services have enabled healthcare providers to effectively cater to non-emergency cases at significantly lower costs. In addition, with a reduced number of patients at the hospitals and emergency rooms, physicians can focus on critical acute cases at the hospitals.

Another factor fueling the growth of the teleconsultation services market is the lack of access to healthcare services in various rural and remote areas. Residents of such remote locations face enormous challenges in receiving timely healthcare services in both developed and developing countries. Tele-consultation services have offered a viable solution for healthcare providers and local governments to cater to the remote population. With multiple benefits for various stakeholders in the healthcare industry, the teleconsultation services market is expected to witness immense growth across the world during the forecast period.

The report titled "Global Healthcare Tele-Consultation Services Market: Growth, Future Prospects, and Competitive Analysis, 2016–2024" offers strategic insights into the global healthcare teleconsultation services market along with the market size and estimates for the duration of 2014–2024.

The said research study covers an in-depth analysis of multiple market segments based on the mode of access and a cross-sectional study across different geographies and sub-geographies. The study covers the comparative analysis of different segments for the years 2015 and 2024. The report also provides a prolific view of market dynamics, such as market drivers, restraints, and opportunities. In addition, the report covers a section providing an analysis of the usage of healthcare teleconsultation services for various medical conditions, including flu, fever, allergies, and chronic diseases such as diabetes, among others.

In order to help strategic decision-makers, the report also includes competitive profiling of the leading providers of healthcare teleconsultation services, their SCOT (Strengths, Challenges, Opportunities, and Weaknesses) analysis, market positioning, and key developments. Some of the major players profiled in the report are Teladoc, Inc., MDLIVE, Inc., Doctor on Demand, Inc., American Well Corporation, HealthTap, Inc., Video Medicine, Inc., SnapMD, Inc., MeeDoc Oy, CareClix Telemedicine, and Telemedicine Providers.

Other in-depth analysis provided in the report includes:

  • Current and future market trends to justify the forthcoming attractive markets within the telehealth industry
  • Market fuelers, market impediments, and their impact on market growth
  • in-depth competitive environment analysis
  • Trailing 2-year market size data (2014–2015)
  • SRC (Segment, Region, Country) Analysis

Overall, the research study provides a holistic view of the global healthcare teleconsultation services market, offering market size and estimates for the period from 2016 to 2024, keeping in mind the above-mentioned factors.

The global healthcare teleconsultation services market is segmented, based on the mode of access, into the following categories:

  • Voice Calls
  • Video Calls
  • Kiosks

In 2015, voice calls remained the dominant mode of access in the global healthcare teleconsultation services market. With the convenience of making phone calls from home numbers, office numbers, or mobile phones, a large majority of teleconsultation visits resulted from voice calls in 2015. However, video calls have proven to be highly effective in cases such as infections, rashes, or other apparent physical injuries. In addition, consumers have shown more confidence in the video consultation process as they can see the physician attending them.

Kiosks have played a critical role in connecting consumers without access to the Internet or a smart device. Such kiosks, placed at convenient locations such as pharmacies, employers' sites, and shopping complexes, among others, have enabled consumers to easily access online medical services. In addition, the kiosks are equipped with various medical instruments, such as thermometers and vital sign monitors, among others. As a result, kiosks provide consumers with a comprehensive mode of access to healthcare teleconsultation services. Most of the leading companies provide a combination of such access modes to better serve their customers.

The global market for healthcare teleconsultation services has been segmented on the basis of geographical regions, as per the following regions and countries:

  • North America
  • U.S.
  • Canada
  • Europe
  • U.K.
  • Germany
  • CIS
  • Rest of Europe
  • Asia Pacific
  • Japan
  • China
  • South Asia
  • Australasia
  • Rest of Asia Pacific
  • Middle East and Africa (MEA)
  • GCC countries
  • North Africa
  • Southern Africa
  • the remainder of MEA
  • Latin America
  • Brazil
  • Mexico
  • rest of Latin America

In 2015, North America dominated the overall healthcare teleconsultation services market across the world. The segment contributed to more than one-third of the total revenue generated globally in 2015. With rising healthcare costs and increasing penetration of the Internet, there has been a significant push toward the use of various online consultation services in the U.S. Moreover, factors such as government support and insurance coverage of teleconsultation services have led to a higher rate of adoption of these services in North America.

Europe and Asia Pacific followed North America, in terms of revenue, in the global healthcare teleconsultation services market. The healthcare teleconsultation services market in most of the countries in Europe is primarily backed by the European Union. Thereby, the market in this region is expected to witness continued growth during the forecast period.

In the Asia Pacific region, the healthcare teleconsultation services market is predominantly present in countries including Singapore, Malaysia, South Korea, and Australia, among others. Various telemedicine projects on the African continent providing healthcare services to rural and remote areas are expected to drive growth in this region. Thereby, the overall healthcare teleconsultation services market is expected to grow at a significant rate during the forecast period.

Frequently Asked Questions:

The market for Healthcare Tele-Consultation Services Market is expected to reach US$ XX Mn By 2024.

The Healthcare Tele-Consultation Services Market is expected to see significant CAGR growth over the coming years, at 23.8%.

The report is forecasted from 2016-2024.

The base year of this report is 2015.

American Well Corporation, HealthTap, Inc., Video Medicine, Inc., SnapMD, Inc., MeeDoc Oy, CareClix Telemedicine, and Telemedicine Providers are some of the major players in the global market.

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Trusted By
Godaddy
Published Date:  Jan 2017
Category:  Technology & Media
Report ID:   58334
Report Format:   PDF
Pages:   120
Rating:    4.5 (70)
Delivery Time: 24 Hours to 48 Hours   
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