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Healthcare Tele-Consultation Services Market By Mode Of Access (Voice Calls, Video Calls, Kiosks) – Growth, Future Prospects & Competitive Analysis, 2016 – 2024

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Market Inshights

Healthcare teleconsultation services refer to virtual consultations with doctors instead of a physical visit to the hospital or the physician’s office. Consumers can get in touch with a medical professional through various modes of communication, including a telephone call, a video call, or a visit to a medical kiosk located at various locations. Tele-consultation services have enabled healthcare providers to reduce costs, especially in developed countries where a personal visit to the hospital costs significantly more.

In any non-emergency situation, consumers can simply log onto the teleconsultation service provider’s platform or dial a toll-free number to get in touch with a physician. The professional medical analyses the medical condition of the patient and gives advice accordingly. In addition, the physician can directly send a medical prescription to the preferred pharmacist. Apart from low costs, teleconsultation services also offer ease of access to medical professionals. Customers can obtain a medical opinion quickly from the comfort of their own homes or the convenience of their workplace. Thus, teleconsultation services have gained immense popularity in recent years.

One of the major driving factors in the global teleconsultation services market is the increasing healthcare costs in developed countries. Tele-consultation services have enabled healthcare providers to effectively cater to non-emergency cases at significantly lower costs. In addition, with a reduced number of patients at the hospitals and emergency rooms, physicians can focus on critical acute cases at the hospitals.

Another factor fueling the growth of the teleconsultation services market is the lack of access to healthcare services in various rural and remote areas. Residents of such remote locations face enormous challenges in receiving timely healthcare services in both developed and developing countries. Tele-consultation services have offered a viable solution for healthcare providers and local governments to cater to the remote population. With multiple benefits for various stakeholders in the healthcare industry, the teleconsultation services market is expected to witness immense growth across the world during the forecast period.

The report titled “Global Healthcare Tele-Consultation Services Market: Growth, Future Prospects, and Competitive Analysis, 2016–2024” offers strategic insights into the global healthcare teleconsultation services market along with the market size and estimates for the duration of 2014–2024.

The said research study covers an in-depth analysis of multiple market segments based on the mode of access and a cross-sectional study across different geographies and sub-geographies. The study covers the comparative analysis of different segments for the years 2015 and 2024. The report also provides a prolific view of market dynamics, such as market drivers, restraints, and opportunities. In addition, the report covers a section providing an analysis of the usage of healthcare teleconsultation services for various medical conditions, including flu, fever, allergies, and chronic diseases such as diabetes, among others.

In order to help strategic decision-makers, the report also includes competitive profiling of the leading providers of healthcare teleconsultation services, their SCOT (Strengths, Challenges, Opportunities, and Weaknesses) analysis, market positioning, and key developments. Some of the major players profiled in the report are Teladoc, Inc., MDLIVE, Inc., Doctor on Demand, Inc., American Well Corporation, HealthTap, Inc., Video Medicine, Inc., SnapMD, Inc., MeeDoc Oy, CareClix Telemedicine, and Telemedicine Providers.

Other in-depth analysis provided in the report includes:

  • Current and future market trends to justify the forthcoming attractive markets within the telehealth industry
  • Market fuelers, market impediments, and their impact on market growth
  • in-depth competitive environment analysis
  • Trailing 2-year market size data (2014–2015)
  • SRC (Segment, Region, Country) Analysis

Overall, the research study provides a holistic view of the global healthcare teleconsultation services market, offering market size and estimates for the period from 2016 to 2024, keeping in mind the above-mentioned factors.

The global healthcare teleconsultation services market is segmented, based on the mode of access, into the following categories:

  • Voice Calls
  • Video Calls
  • Kiosks

In 2015, voice calls remained the dominant mode of access in the global healthcare teleconsultation services market. With the convenience of making phone calls from home numbers, office numbers, or mobile phones, a large majority of teleconsultation visits resulted from voice calls in 2015. However, video calls have proven to be highly effective in cases such as infections, rashes, or other apparent physical injuries. In addition, consumers have shown more confidence in the video consultation process as they can see the physician attending them.

Kiosks have played a critical role in connecting consumers without access to the Internet or a smart device. Such kiosks, placed at convenient locations such as pharmacies, employers’ sites, and shopping complexes, among others, have enabled consumers to easily access online medical services. In addition, the kiosks are equipped with various medical instruments, such as thermometers and vital sign monitors, among others. As a result, kiosks provide consumers with a comprehensive mode of access to healthcare teleconsultation services. Most of the leading companies provide a combination of such access modes to better serve their customers.

The global market for healthcare teleconsultation services has been segmented on the basis of geographical regions, as per the following regions and countries:

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • France
    • Italy
    • U.K.
    • Russia
    • Rest of Europe
  • Asia-Pacific
    • India
    • China
    • Japan
    • Rest of Asia-Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East and Africa
    • GCC Countries
    • South Africa
    • Rest of Middle East and Africa

In 2015, North America dominated the overall healthcare teleconsultation services market across the world. The segment contributed to more than one-third of the total revenue generated globally in 2015. With rising healthcare costs and increasing penetration of the Internet, there has been a significant push toward the use of various online consultation services in the U.S. Moreover, factors such as government support and insurance coverage of teleconsultation services have led to a higher rate of adoption of these services in North America.

Europe and Asia Pacific followed North America, in terms of revenue, in the global healthcare teleconsultation services market. The healthcare teleconsultation services market in most of the countries in Europe is primarily backed by the European Union. Thereby, the market in this region is expected to witness continued growth during the forecast period.

In the Asia Pacific region, the healthcare teleconsultation services market is predominantly present in countries including Singapore, Malaysia, South Korea, and Australia, among others. Various telemedicine projects on the African continent providing healthcare services to rural and remote areas are expected to drive growth in this region. Thereby, the overall healthcare teleconsultation services market is expected to grow at a significant rate during the forecast period.

Chapter 1 Preface
1.1 Report Description
1.1.1 Purpose of the Report
1.1.2 Target Audience
1.1.3 USP and Key Offerings
1.2 Research Scope
1.3 Market Segmentation
1.4 Research Methodology
1.4.1 Phase I – Secondary Research
1.4.2 Phase II – Primary Research
1.4.3 Phase III – Expert Panel Review
1.4.4 Assumptions
1.4.5 Approach Adopted

Chapter 2 Executive Summary
2.1 Market Snapshot: Global Healthcare Tele-Consultation Services Market
2.2 Global Healthcare Tele-Consultation Services Market, By Mode of Access
2.3 Global Healthcare Tele-Consultation Services Market, By Geography

Chapter 3 Market Dynamics
3.1 Introduction
3.1.1 Global Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
3.2 Market Dynamics
3.2.1 Market Drivers
3.2.2 Market Growth Inhibitors
3.2.3 Impact Analysis of Market Drivers and Restraints
3.3 Attractive Investment Proposition

Chapter 4 Market Inclination Insights: Healthcare Tele-Consultation Services Market
4.1 Overview
4.1.1 Evolution of Healthcare Tele-Consultation Services
4.1.2 Key Trends Analysis

Chapter 5 Global Healthcare Tele-Consultation Services Market Analysis, By Mode of Access
5.1 Market Analysis
5.2 Voice Calls
5.3 Video Calls
5.4 Kiosks

Chapter 6 North America Healthcare Tele-Consultation Services Market Analysis
6.1 Overview
6.2 North America Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
6.2.1 Comparative Analysis
6.3 North America Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
6.3.1 Comparative Analysis

Chapter 7 Europe Healthcare Tele-Consultation Services Market Analysis
7.1 Overview
7.2 Europe Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
7.2.1 Comparative Analysis
7.3 Europe Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
7.3.1 Comparative Analysis

Chapter 8 Asia Pacific Healthcare Tele-Consultation Services Market Analysis
8.1 Overview
8.2 Asia Pacific Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
8.2.1 Comparative Analysis
8.3 Asia Pacific Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
8.3.1 Comparative Analysis

Chapter 9 Middle East & Africa (MEA) Healthcare Tele-Consultation Services Market Analysis
9.1 Overview
9.2 MEA Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
9.2.1 Comparative Analysis
9.3 MEA Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
9.3.1 Comparative Analysis

Chapter 10 Latin America Healthcare Tele-Consultation Services Market Analysis
10.1 Overview
10.2 Latin America Healthcare Tele-Consultation Services Market Analysis, By Mode of Access, 2014 – 2024
10.2.1 Comparative Analysis
10.3 Latin America Healthcare Tele-Consultation Services Market Analysis, By Region, 2014 – 2024
10.3.1 Comparative Analysis

Chapter 11 Competitive Landscape
11.1 Competitive Analysis
11.1.1 Market Positioning of Key Vendors
11.1.2 Key Strategies Adopted by the Leading Players

Chapter 12 Company Profiles
12.1 Teladoc, Inc.
12.1.1 Teladoc, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.2 MDLIVE,Inc.
12.2.1 MDLIVE,Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.3 Doctor on Demand, Inc.
12.3.1 Doctor on Demand, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.4 American Well Corporation
12.4.1 American Well Corporation: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.5 HealthTap, Inc.
12.5.1 HealthTap, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.6 Video Medicine, Inc.
12.6.1 Video Medicine, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.7 SnapMD, Inc.
12.7.1 SnapMD, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.8 MeeDoc Oy
12.8.1 MeeDoc Oy: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.9 CareClix Telemedicine
12.9.1 CareClix Telemedicine: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
12.10 Telemedicine Providers
12.10.1 Telemedicine Providers: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)

List of Figures

FIG. 1 Global Healthcare Tele-Consultation Services Market: Segmentation
FIG. 2 Global Healthcare Tele-Consultation Services Market: Research Methodology
FIG. 3 Top-Down and Bottom Up Approach
FIG. 4 Global Healthcare Tele-Consultation Services Market, By Mode of Access, 2015 (US$ Mn)
FIG. 5 Global Healthcare Tele-Consultation Services Market, By Geography, 2015 (US$ Mn)
FIG. 6 Global Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 7 Attractive Investment Proposition: Healthcare Tele-Consultation Services Market
FIG. 8 Global Healthcare Tele-Consultation Services Market Revenue Contribution, By Mode of Access, 2015 & 2024 (Value %)
FIG. 9 Healthcare Tele-Consultation Services through Voice Calls Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 10 Global Healthcare Tele-Consultation Services through Video Calls Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 11 Global Healthcare Tele-Consultation Services through Kiosk Visits Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 12 North America Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 13 Europe Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 14 Asia Pacific Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 15 MEA Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 16 Latin America Healthcare Tele-Consultation Services Market Revenue, 2014 – 2024, (US$ Mn)
FIG. 17 Market Positioning of Key Healthcare Tele-Consultation Services Solution Vendors, 2015

List of Tables

TABLE 1 Market Snapshot: Global Healthcare Tele-Consultation Services Market
TABLE 2 Impact Indicators
TABLE 3 Impact Analysis of Drivers and Restraints
TABLE 4 North America Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 5 North America Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 6 Europe Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 7 Europe Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 8 Asia Pacific Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 9 Asia Pacific Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 10 MEA Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 11 MEA Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 12 Latin America Healthcare Tele-Consultation Services Market Revenue, By Mode of Access, 2014 – 2024 (US$ Mn)
TABLE 13 Latin America Healthcare Tele-Consultation Services Market Revenue, By Region, 2014 – 2024 (US$ Mn)
TABLE 14 Teladoc, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 15 MDLIVE,Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 16 Doctor on Demand, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 17 American Well Corporation: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 18 HealthTap, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 19 Video Medicine, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 20 SnapMD, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 21 MeeDoc Oy: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 22 CareClix Telemedicine: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)
TABLE 23 Telemedicine Providers: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Applications Served, SCOT Analysis, Recent Developments)

Frequently Asked Questions

What is the size of Healthcare Tele-Consultation Services Market?

The market for Healthcare Tele-Consultation Services Market is expected to reach US$ XX Mn By 2024.

What is the Healthcare Tele-Consultation Services Market CAGR?

The Healthcare Tele-Consultation Services Market is expected to see significant CAGR growth over the coming years, at 23.8%.

What is the Forecast period considered for Healthcare Tele-Consultation Services Market?

The report is forecasted from 2016-2024.

What is the base year considered for Healthcare Tele-Consultation Services Market?

The base year of this report is 2015.

Who are the major players in this market?

American Well Corporation, HealthTap, Inc., Video Medicine, Inc., SnapMD, Inc., MeeDoc Oy, CareClix Telemedicine, and Telemedicine Providers are some of the major players in the global market.

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