Increasing Adoption of Smart Technology Is Driving the Interactive and Self-Service Kiosk Market
Globally, the interactive and self-service kiosk market is expected to grow with a CAGR of 9.1% during the forecast period from 2019 to 2027, starting from US$23.45 Bn in 2018. Globally, technological advancements in the electronic and information technology industry have resulted in the development of equipment that would help reduce human efforts and simplify the process in various industries. The new and advanced interactive and self-service kiosk systems are helping streamline the process of product and service delivery. The development and adoption of self-service technologies is the key factor driving the implementation of an interactive and self-service kiosk in various public places.
The growing population has made researchers develop interactive and self-service kiosk systems that enable people to conduct activities independently without relying on human help. The significance of self-service kiosk systems is increasing in various public places such as airports, restaurants, hotels, shopping centers, banks and financial institutions, and many other spaces. Implementation of these systems helps in operations and time management, which ultimately benefits people across the globe. However, the high cost of installation, support, and maintenance, the increasing threat of cyber-attacks, and the complex handling of the systems are likely to restrain the growth of the market during the forecast period.
Market Synopsis
Hardware Component Segment Dominated the Global Market
The interactive and self-service kiosk market is segmented based on components: hardware, software, and services. The hardware segment dominated the market in 2018 by holding over 40% of the total revenue generated. This large market share is attributed to the increasing adoption of kiosk machines. A large number of kiosk machines, such as ATMs, self-checkout systems, ticketing machines, and intelligent vending machines, are being set up in various public places. However, the software and services segments are projected to grow at a substantial CAGR during the forecast period. Penetration of the latest technology components, digitization, and internet signal transmission are contributing to the growth of these segments.
Asia-Pacific To Witness the Fastest Growth in the Market by Region
In 2018, North America held a prominent position in the global interactive and self-service kiosk market. This market position is mainly attributed to the increasing adoption of smart devices and equipment in the retail, banking, and hospitality industries. Meanwhile, the Asia-pacific region is expected to witness the fastest growth of around 15.0% during the forecast period. A large number of airports in countries such as Japan, India, China, and South Korea are implementing self-service kiosk systems to help fasten the ticketing and boarding process. Also, the development and establishment of modern infrastructure are likely to fuel the growth of this region's interactive and self-service kiosk market.
Some of the prominent players operating in the interactive and self-service kiosk market include NCR Corporation, Elpro Technologies Pty. Ltd., Olea Kiosks Inc., Toshiba Tec Corporation, Crane Co., Azkoyen SA, Diebold Nixdorf, Inc., Phoenix Kiosk Inc., Fuji Electric Co., Ltd., Fujitsu Ltd., GRG Banking Equipment Co., Ltd., and Acrelec Group.
Historical & Forecast Period
This research report presents the analysis of each segment from 2017 to 2027, considering 2018 as the base year for the research. In addition, compounded Annual Growth Rate (CAGR) for each respective segment was calculated for the forecast period from 2019 to 2027.
Report Scope by Segments
The interactive and self-service kiosk market report provides market size and estimates based on market dynamics and key trends observed in the industry. In addition, the report provides a holistic view of the global interactive and self-service kiosk market based on component, type, end user, and geography. Key segments covered in the report are as follows:
Segmentation Type Segment (2017–2027; US$ Bn)
• Automated Teller Machine (ATM)
• Retail Self-checkout Kiosk
• Self-service Kiosk
• Vending Kiosk
Component Segment (2017–2027; US$ Bn)
Hardware
Display
Printer
Others
Software Service
Integration and Deployment
Managed Services
End User (2017–2027; US$ Bn)
BFSI
Retail
Food & Beverage
Healthcare
Government
Travel & Tourism
Others
Geography Segment (2017–2027; US$ Bn)
North America (the U.S., Rest of North America)
Europe (U.K., Germany, France, Rest of Europe)
Asia Pacific (China, Japan, India, Rest of Asia Pacific)
Rest of the World (the Middle East & Africa, Latin America)
Unique data points of this report
Statistics on interactive and self-service kiosk penetration and spending worldwide
Recent trends across different regions in terms of adoption of interactive and self-service kiosks for various end-use industries.
Notable developments are going on in the interactive and self-service kiosk market.
Attractive investment proposition for segments as well as geography
Comparative scenario for all the segments for years 2018 (actual) and 2027 (forecast)
Frequently asked questions :
The market for Interactive And Self-Service Kiosk Market is expected to reach US$ XX Bn by 2027.
The Interactive And Self-Service Kiosk Market is expected to see significant CAGR growth over the coming years, at 9.1%.
The report is forecasted from 2019-2027.
The base year of this report is 2018.
NCR Corporation, Elpro Technologies Pty. Ltd., Olea Kiosks Inc., Toshiba Tec Corporation, Crane Co. are some of the major players in the global market.
