Increasing Adoption of Smart Technology Is Driving the Interactive and Self-Service Kiosk Market
Globally, the interactive and self-service kiosk market is expected to grow with a CAGR of 9.1% during the forecast period from 2019 to 2027, starting from US$23.45 Bn in 2018. Globally, technological advancements in electronic and information technology industry has resulted in development of equipment that would help reduce human efforts and simplify the process in various industries. The new and advanced interactive and self-service kiosk systems are helping in streamlining the process of product and service delivery. Development and adoption of self-service technologies is the key factor driving the implementation of interactive and self-service kiosk in various public places.
Growing population has made researchers to develop interactive and self-service kiosk systems that enable people to conduct activities by themselves without relying on any human help. The significance of self-service kiosk systems is increasing in various public places such as airports, restaurants, hotels, shopping centers, banks and financial institutions and many other spaces. Implementation of these systems helps in operations and time management, which ultimately benefits the people across the globe. However, high cost of installation, support and maintenance, increasing threat of cyber-attacks and complex handing of the systems are likely to restrain the growth of the market during the forecast period.
Market Synopsis
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Hardware Component Segment Dominated the Global Market
Based on component, the interactive and self-service kiosk market is segmented into hardware, software and services. The hardware segment dominated the market in 2018 by holding a share of over 40% of the total revenue generated. This large market share is attributed to increasing adoption of kiosk machines. Large number of kiosk machine such as ATMs, self-checkout systems, ticketing machines, and smart vending machines, are being set-up in various public places. However, software and services segments are projected to grow at substantial CAGR during the forecast period. Penetration of latest technology components, digitization, and internet signal transmission are contributing to the growth of these segments.
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Asia-Pacific To Witness a Fastest Growth in the Market by Region
In 2018, North America held prominent position in the global interactive and self-service kiosk market. This market position is mainly attributed to increasing adoption of smart devices and equipment in retail, banking, and hospitality industries. Meanwhile, Asia-pacific region is expected to witness a fastest growth of around 15.0% during the forecast period. Large number of airports in countries such as Japan, India, China, and South Korea are implementing self-service kiosk systems to help fasten the ticketing and boarding process. Also, development and establishments of modern infrastructure are likely to fuel the growth of interactive and self-service kiosk market in this region.
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Some of the prominent players operating in the interactive and self-service kiosk market include NCR Corporation, Elpro Technologies Pty. Ltd., Olea Kiosks Inc., Toshiba Tec Corporation, Crane Co., Azkoyen SA, Diebold Nixdorf, Inc., Phoenix Kiosk Inc., Fuji Electric Co., Ltd., Fujitsu Ltd., GRG Banking Equipment Co., Ltd., and Acrelec Group.
Historical & Forecast Period
This research report presents the analysis of each segment from 2017 to 2027 considering 2018 as the base year for the research. Compounded Annual Growth Rate (CAGR) for each respective segment calculated for the forecast period from 2019 to 2027.
Report Scope by Segments
The interactive and self-service kiosk market report provides market size and estimates based on market dynamics and key trends observed in the industry. The report provides a holistic view of global interactive and self-service kiosk market based on component, type, end user, and geography. Key segments covered in the report are as follows:
| ATTRIBUTE |
DETAILS |
| Research Period |
2017-2027 |
| Base Year |
2018 |
| Forecast Period |
2019-2027 |
| Historical Year |
2017 |
| Unit |
USD Billion |
| Segmentation |
Type Segment (2017–2027; US$ Bn)
• Automated Teller Machine (ATM)
• Retail Self-checkout Kiosk
• Self-service Kiosk
• Vending Kiosk
|
|
Component Segment (2017–2027; US$ Bn)
• Hardware
o Display
o Printer
o Others
• Software
• Service
o Integration and Deployment
o Managed Services
|
|
End User (2017–2027; US$ Bn)
• BFSI
• Retail
• Food & Beverage
• Healthcare
• Government
• Travel & Tourism
• Others
|
|
Geography Segment (2017–2027; US$ Bn)
• North America (U.S., Rest of North America)
• Europe (U.K., Germany, France, Rest of Europe)
• Asia Pacific (China, Japan, India, Rest of Asia Pacific)
• Rest of the World (Middle East & Africa, Latin America)
|
Key questions answered in this report
- What was the market size of interactive and self-service kiosk in 2018 and forecast up to 2027?
- Which is the largest regional market for types of interactive and self-service kiosk?
- What are the major trends followed in interactive and self-service kiosk market across different regions?
- Who is the key interactive and self-service kiosk companies leading the market?
- What are the key strategies adopted by the leading interactive and self-service kiosk companies in market?
Unique data points of this report
- Statistics on interactive and self-service kiosk penetration and spending worldwide
- Recent trends across different regions in terms of adoption of interactive and self-service kiosk for various end use industries.
- Notable developments going on in interactive and self-service kiosk market
- Attractive investment proposition for segments as well as geography
- Comparative scenario for all the segments for years 2018 (actual) and 2027 (forecast)
