"Increasing Complexity of Ecosystem and IT Value Chain to Stimulate the Demand for Service Integration and Management Solutions"
Service Integration and Management market reached the market value of US$ 3.67 Bn in 2018 and expected to grow with CAGR of 5.99% across the forecast period from 2019 to 2027. The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has created a demand for new approach to governing multiple service providers and has led to the rise of Service Integration and Management (SIAM). SIAM offers the aids of multi-sourcing services with the simplicity of individual sourcing, diminish the usual risks involved with multi-sourced approaches and hide the complexity of the service supply chain from service consumers. The primary focus of SIAM is on providing the necessary consistent governance, performance assurance, and management of these multiple suppliers and services. With SIAM, organization can ensure end-to-end accountability for the performance and delivery of IT services to the end-users, irrespective of the number and nature of suppliers. SIAM creates an environment where all parties are aware of their roles and responsibilities and held accountable for the outcomes. With growing competitive environment of businesses, the demand for SIAM is expected to surge with promising rate across the forecast period.
Market Synopsis
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"IT & Telecommunication Segment to Cement its Dominance in the Service Integration and Management Market"
The SIAM adopted by several end-use verticals to avail the necessary consistent governance, performance assurance, and management of multiple suppliers and services. In 2018, based on end-use vertical, the global SIAM market was led by IT & telecom vertical. SIAM components and their resourcing have a major impact on the outcome in IT & telecommunication sector. Technological developments and aggressive competitions are steadily enforcing these organizations to adopt advanced management systems thereby stimulating the demand for SIAM. Similarly, the growing trend towards digital transformation along with surging investments in digitization by the IT & telecom sector is facilitating the growth of SIAM market worldwide.
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"Early Adoption of SIAM to Ensure Dominating Position of North America Market"
Presently, North America is the front-runner of the overall SIAM market closely followed by Europe. The two regions collectively contributed to over 40% of the market revenue generated globally. These markets have established commercial sector that is sensitive for advanced technology. Service providing players headquartered in Europe accounted to be more mature in their service offerings in this space. Similarly, North American headquartered companies are rapidly catching up and investing heavily in this service. Asia Pacific is poised to emerge as the most attractive market for SIAM across the forecast period. The market here represented as the home to the manufacturing industry with steady advancements in the sector. Highly competitive nature in the region has stimulated the businesses to adopt viable solutions to maintain the efficiency of the overall management process.
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Historical & Forecast Period
This research report presents the analysis of each segment from 2017 to 2027 considering 2018 as the base year for the research. Compounded Annual Growth Rate (CAGR) for each respective segments calculated for the forecast period from 2019 to 2027.
Report Scope by Segments
Service Integration and Management market report provides market size and estimates based on market dynamics and key trends observed in the industry. The report provides a holistic view of global SIAM market based on component, solution, service, industrial vertical and geography. Key segments covered in the report are as follows:
| ATTRIBUTE |
DETAILS |
| Research Period |
2017-2027 |
| Base Year |
2018 |
| Forecast Period |
2019-2027 |
| Historical Year |
2017 |
| Unit |
USD Billion |
| Segmentation |
Component Segment (2017–2027; US$ Bn)
• Service
• Solution
|
|
Solution Segment (2017–2027; US$ Bn)
• Business Solution
o Contract Management
o Governance, Risk and Control
o Procurement
o Auditing and Invoicing
• Technology Solution
o Application Solution
o Infrastructure Solution
o Training and Support
|
|
Service Segment (2017–2027; US$ Bn)
• Advisory Services
• Implementation Service
• Training & Support
|
|
Industrial Vertical Segment (2017–2027; US$ Bn)
• IT & Telecommunications
• Retail
• Banking, Financial Services and Insurance
• Transportation & Logistics
• Manufacturing
• Energy & Utilities
• Others
|
|
Geography Segment (2017–2027; US$ Bn)
• North America (U.S., Rest of North America)
• Europe (U.K., France, Germany, Rest of Europe)
• Asia Pacific (Japan, China, India, Rest of APAC)
• Rest of the World (Latin America, Middle East & Africa)
|
Key players of global enterprise governance, risk and compliance market include Fujitsu Ltd., ATOS, Tieto, HCL Technologies Ltd., NTT Data Corporation, Capgemini SE, Infosys Ltd., Accenture plc., TATA Consultancy Services Ltd., Mindtree Ltd., Oracle Corporation, Bae Systems plc, Wipro Ltd., DXC Technology, Sopra Steria group SA and others.
Key questions answered in this report
- What was the market size of service integration and management in 2018 and forecast up to 2027?
- Which is the largest regional market for service integration and management?
- What are the key market trends observed in the service integration and management market?
- Which are the most promising component, solution, service and industrial vertical in service integration and management market?
- Who are the key players leading the market?
- What are the key strategies adopted by the leading players in market?
- What are the key industrial vertical trends across different geographies and sub-geographies?
