Service Integration And Management Market By Component (Solutions, Services), By Solution (Business Solution, Technology Solution), By Service (Advisory, Implementation, Automation), By Industry Vertical (IT & Telecommunication, Energy & Utilities, Manufacturing, Transportation & Logistics, Retail, Others) - Growth, Future Prospects And Competitive Analysis, 2019 - 2027

Increasing Complexity of Ecosystem and IT Value Chain to Stimulate the Demand for Service Integration and Management Solutions

The service Integration and Management market reached a market value of US$ 3.67 Bn in 2018 and is expected to grow with a CAGR of 5.99% across the forecast period from 2019 to 2027. The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems have created a demand for a new approach to governing multiple service providers and have led to the rise of Service Integration and Management (SIAM). SIAM offers the aid of multi-sourcing services with the simplicity of individual sourcing, diminishes the usual risks involved with multi-sourced approaches, and hides the complexity of the service supply chain from service consumers. The primary focus of SIAM is on providing the necessary consistent governance, performance assurance, and management of these multiple suppliers and services. With SIAM, an organization can ensure end-to-end accountability for the performance and delivery of IT services to the end-users, irrespective of the number and nature of suppliers. SIAM creates an environment where all parties are aware of their roles and responsibilities and are held accountable for the outcomes. With the growing competitive environment of businesses, the demand for SIAM is expected to surge at a promising rate across the forecast period.

Market Synopsis

IT & Telecommunication Segment to Cement its Dominance in the Service Integration and Management Market

The SIAM was adopted by several end-use verticals to avail the necessary consistent governance, performance assurance, and management of multiple suppliers and services. In 2018, based on the end-use vertical, the global SIAM market was led by the IT & telecom vertical. SIAM components and their resourcing have a major impact on the outcome in the IT & telecommunication sectors. Technological developments and aggressive competition are steadily forcing these organizations to adopt advanced management systems, thereby stimulating the demand for SIAM. Similarly, the growing trend towards digital transformation, along with surging investments in digitization by the IT & telecom sector, is facilitating the growth of the SIAM market worldwide.

Early Adoption of SIAM to Ensure Dominating Position of North America Market

Presently, North America is the front-runner of the overall SIAM market, closely followed by Europe. The two regions collectively contributed to over 40% of the market revenue generated globally. These markets have established commercial sector that is sensitive to advanced technology. Service-providing players headquartered in Europe accounted to be more mature in their service offerings in this space. Similarly, North American headquartered companies are rapidly catching up and investing heavily in this service. Asia Pacific is poised to emerge as the most attractive market for SIAM across the forecast period. The market here represented the home to the manufacturing industry with steady advancements in the sector. The highly competitive nature of the region has stimulated businesses to adopt viable solutions to maintain the efficiency of the overall management process.

Historical & Forecast Period

This research report presents the analysis of each segment from 2017 to 2027, considering 2018as the base year for the research. Compounded Annual Growth Rate (CAGR) for each respective segment calculated for the forecast period from 2019 to 2027.

Report Scope by Segments

The service Integration and Management market report provides market size and estimates based on market dynamics and key trends observed in the industry. The report provides a holistic view of the global SIAM market based on components, solutions, services, industrial verticals, and geography. Key segments covered in the report are as follows:


Research Period  2017-2027

The base Year 2018

Forecast Period  2019-2027

Historical Year  2017

Unit  USD Billion

Segmentation Component Segment (2017–2027; US$ Bn)

  • Service
  • Solution

Solution Segment (2017–2027; US$ Bn)

Business Solution

  • Contract Management
  • Governance, Risk, and Control
  • Procurement
  • Auditing and Invoicing

Technology Solution

  • Application Solution
  • Infrastructure Solution
  • Training and Support

Service Segment (2017–2027; US$ Bn)

  • Advisory Services
  • Implementation Service
  • Training & Support

Industrial Vertical Segment (2017–2027; US$ Bn)

  • IT & Telecommunications
  • Retail
  • Banking, Financial Services, and Insurance
  • Transportation & Logistics
  • Manufacturing
  • Energy & Utilities
  • Others

Geography Segment (2017–2027; US$ Bn)

  • North America (U.S., Rest of North America)
  • Europe (U.K., France, Germany, Rest of Europe)
  • Asia Pacific (Japan, China, India, Rest of APAC)
  • Rest of the World (Latin America, Middle East & Africa)

Key players in the global enterprise governance, risk, and compliance market include Fujitsu Ltd., ATOS, Tieto, HCL Technologies Ltd., NTT Data Corporation, Capgemini SE, Infosys Ltd., Accenture plc., TATA Consultancy Services Ltd., Mindtree Ltd., Oracle Corporation, Bae Systems plc, Wipro Ltd., DXC Technology, Sopra Steria Group SA and others.

Key questions answered in this report

  • What was the market size of service integration and management in 2018, and what is the forecast up to 2027?
  • Which is the largest regional market for service integration and management?
  • What are the key market trends observed in the service integration and management market?
  • Which are the most promising component, solutions, services, and industrial verticals in the service integration and management market?
  • Who are the key players leading the market?
  • What are the key strategies adopted by the leading players in the market?
  • What are the key industrial vertical trends across different geographies and sub-geographies?

Frequently Asked Question:

The market for Service Integration And Management Market is expected to reach USD$ 3.67 Bn in 2027.

The Service Integration And Management Market is expected to see significant CAGR growth over the coming years, at 5.99%.

The report is forecasted from 2019 -2027.

The base year of this report is 2018.

Fujitsu Ltd., ATOS, Tieto, HCL Technologies Ltd., NTT Data Corporation, Capgemini SE, Infosys Ltd., Accenture plc., TATA Consultancy Services Ltd., Mindtree Ltd. are some of the major players in the global market.

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Published Date:  Jul 2019
Category:  Technology & Media
Report ID:   59789
Report Format:   PDF
Pages:   120
Rating:    4.2 (58)
Delivery Time: 24 Hours to 48 Hours   
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