Home / Outsourcing Services / Legal Process Outsourcing (LPO) Market: Growth, Future Prospects & Competitive Analysis, 2018 – 2026

Legal Process Outsourcing (LPO) Market: Growth, Future Prospects & Competitive Analysis, 2018 – 2026


The third-party services industry is growing rapidly with organizations recognizing the perks of outsourcing set of activities which are not part of their core business. Legal process outsourcing (LPO) is a practice wherein a company, organization or law firm procures legal services from an external service provider. LPO involves outsourcing numerous legal services such as bookkeeping & billing, contract management, general litigation support services, legal researches and legal transcription among others legal services. Adoption of LPO services enable completion of time-consuming legal work with high efficiency and reduced costs. Outsourcing legal processes can help companies save more than 50% of the total costs required for in-house legal processes. As a result, LPO market is set to demonstrate robust growth over the forecast period.

With constant rise in service industry, the outsourcing services has demonstrated immense growth over the period of time. Rising legal expenses has made corporate firms more inclined towards outsourcing certain legal practices in order to minimize overall cost. For instance, in 2009, Rio Tinto plc., a global mining firm, awarded a contract to India-based LPO provider CPA Global for conducting its legal processes. With effect of this contract, Rio Tinto plc. managed to save US$ 8 Mn per year which accounts for nearly 1/5th of the company’s legal costs. With growing offshore LPO services sector, the demand for legal process outsourcing is bound to remain strong over the forecast period. Offshore outsourcing accounted for the largest share in the overall LPO market. Advancing communication technology has enabled higher value legal work as well as legal support services to be outsourced offshore, making it  most prominent segment. On the other hand, significant number of companies employing onshore resources to ensure more accurate solution facilitating deep customer understanding.

India is leading the LPO market as it is the most common location for LPO service providers. Most LPO providers reduce the cost for their clients by locating their human resources in countries such as India, Philippines and China among others having cheaper resources. Significant revenue share of offshore LPO in India, Philippines and China is generated from the companies based out of North America and Europe. Increasing preeminence on the provision of law services is expected to escalate the demand LPO services in Asia Pacific region over the following years. On the other hand, the U.S. and the U.K.-based clients also demand onshore outsourcing for deep understanding of process, thereby driving the demand for onshore LPO market.

The global legal process outsourcing (LPO) market is segmented on the following basis:

  • Location:
    • Offshore
    • Onshore
  • Engagement Model
    • On-demand Services
    • End-to-end Services
  • Services:
    • Contract Management
    • Compliance Assistance
    • E-discovery
    • Litigation Support
    • Patent Support
    • Others (Legal Research, Intellectual Property Services, Bookkeeping & Billing etc.)
  • Geography:
    • North America
      • U.S.
      • Rest of North America
    • Europe
      • U.K.
      • Germany
      • France
      • Rest of Europe
    • Asia Pacific
      • Japan
      • China
      • South Asia
      • Rest of Asia Pacific
    • Rest of the World (RoW)
      • Latin America
      • Middle East & Africa (MEA)

Key players identified in global legal process outsourcing (LPO) market include but are not limited to:

Integreon, Inc., UnitedLex Corporation, Elevate Services, Inc., Pangea3 LLC, Axiom Global, Bodhi Global Solutions, Morae Global Corporation, Cobra Legal Solutions LLC, CPA Global, Mindcrest, Inc., QuisLex, Inc. and others.

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